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From the business
Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
BodyCandy Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Very well! I had no issues finding them in the website, as its very organized. Then getting them, they were super easy to put in and they're great quality!
I love the almost overwhelming variety of beautiful jewelry to choose from, and the quality of every item I've purchased has always been first rate.
Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!
The double hoop nose ring I received has exposed ends & dig into my flesh. I did order the incorrect size (I ordered a 7mm, needed a 9mm), however both ends of the ring showed the metal underneath & were not completely covered/polished, as shown on the website.
I'm not happy with the return policy. I would expect to be able to return the item(s) that did not fit or that were with flaw. It is my understanding that there is no policy for returns. Only for exchanges.
Was so excited about the new style but sad it didn't work out. One was broken when it arrived and the other I immediately lost the other gem to screw in
I love the jewelry but it is abit snug you should offer different sizes since I did pierce my nose 25 years ago so mines a bit higher... I did have issues getting it in due to being a little thicker since I always used thin stud.
I choose to buy 2, one clear and the other mystic topaz so I can switch it up wearing the clear & topaz gem but it wouldn't screw into it so I had to stick to having to wear the black one and just leaving it in since I did have trouble getting though and refuse to change it after I had a hard time I putting it on it's been 2 days still sore. The price was why I purchased it also I wish I purchased the one that helps screw the gem on it took really long even aiming to get it on 😖
Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!
The order and delivery process was very easy. I just wish the Christmas nose ring was as brilliant as it looks in the picture.
I've got an arrangement of piercings and all of them are in perfect shape and look brand new still. The cost for the quality is top notch! I tell everyone to order from you!
Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.
Available styles are great! Metal purity is not.
You need to carry these in either surgical steel or sterling silver. I can't shop your items if they irritate my skin
Vip processing should be better labeled I thought it meant express processing I also was sent the wrong nose ring and it doesn't match the rest like I wanted it to.
I will say the best part of my experience was with customer service. I had an issue and it was quickly rectified. Thank you for that!
Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!
I paid the extra 5$ for faster only to discover it meant nothing and it was days before processed or delivered so that was neat
Thank you for sharing your feedback in your recent review. We’re very sorry for the inconvenience you experienced with your order.
Our customer service team is ready to help. Please contact us at sales@bodycandy.com, and we’ll make sure your concern is addressed promptly.
Decent pricing and Black Friday deals for what I'm hoping is quality jewelry
Site is easy to navigate and find what type of style you want for what type of piercing you have. Always my go-to for buying any jewelry
I really didn't appreciate not being informed one of my items were out of stock until after the package arrived. And I don't like that I was given a store credit instead of my money back for the out of stock item. I don't think that's good business.
Shopping online was straightforward. Products shipped in a reasonable time with good protection. Products are high quality and as expected based on the pictures shown on the website.
Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!
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Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.
I only get my jewelry from BodyCandy. I trust their quality, speed of order processing and shipping, good customer service, fair pricing, and the many, many options I have to choose from. Never had a bad experience!
Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!
Ordering was easy, as always, and the shipping updates made me feel comfortable in knowing where my order was and when I should expect to see it!
Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!
Only downside was I didn't receive one item that was on clearance. I lost the paper voucher they gave me with the store credit though :(
BodyCandy was easy to shop and select items I was interested in, but I wish they had more "real" pictures of their items though. Like people actually wearing the actual jewelery with the measurements of each piece the model is wearing. (Like a real picture of a model wearing a 7mm nose hoop.) Not just an enhanced photo of the jewelry on a mannequin, or placed on a stock photo.
Most photos seem enhanced or not a good representation of how they actually look in person. I get that it's marketing, but it when I received my items the size difference from what I had in mind was so much smaller. (Yes, I read and understood the measurements, but they look so much tinier than the measurements and photos suggested.)
Shipping took about 2 weeks, and there was no tracking, but it was free and everything arrived safely.
I do like that they follow up to be sure you received your package.
The jewelry itself seems to be a very good quality. My body does not react to the metal which is nice, and the rhinestones seem to be pretty secure.
Seems like a good legit company to buy jewelry from, just make sure you understand what size your getting and how that size actually looks on a real human.
Great items, everything fit nicely and website was easy to navigate. Only thing I wish more items had a realistic image of the item on a model.
Thank you so much for your kind words and support! It means a lot to know that your experience was positive, and we're truly grateful for the opportunity to serve you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!