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  • BodyCandy

BodyCandy

Ratings On Other Platforms

Trustpilot
4.4 / 5
ResellerRatings
2.4 / 5
Better Business Bureau
1.8 / 5
Corporate Values

Overview

BodyCandy has a rating of 4.5 stars from 10,671 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BodyCandy most frequently mention customer service, good quality, and fast delivery. BodyCandy ranks 1st among Body Jewelry sites.

  • Service
    1111
  • Quality
    245

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 87.2%
Positive
1,847
Neutral
165
Negative
107

Instant Feedback

44,228 reviews

104
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Special offer from BodyCandy
Get 25% you order with code: SJ25
Claim Deal Gain trust and grow your business with customer reviews

What reviewers want you to know

Positive highlights

  • Body candy has the best prices and I've never had an issue with jewelry!
  • Super cute jewelry and customer service helped super fast and they were friendly!

Critical highlights

  • Also fair warning they don't give refunds, only store credit for their dumb items.
  • I bought a nose ring and it was broke when it was delivered to my house.
How would you rate BodyCandy?
Business's Favorite Review

“Bought a set of septum rings and nipple bars for my...”

Zacharie C.
8/27/21

Bought a set of septum rings and nipple bars for my first ever body piercings from BodyCandy a while ago - 10/10! The variety was nice and quality was fantastic. (Especially in love with my cat mermaid nipple bars.) Definitely came back for more. Love how I can get discounts here as well, and the shipping is nice and quick! Customer service appears friendly and helpful, which is great.

See full review
Top Positive Review

“Jewelry is always risky purchasing online especially,...”

Jennifer Y.
2/1/24

Jewelry is always risky purchasing online especially, if you have sensitivity or allergies with certain metals. Considering the prices and client discounts Body Candy offers, I never have to worry my piercings will be infected from cheap material or harmful metals since their products are made from surgical grade steel and chemical free plastics and coatings. Thank you Body Candy! Go Bills!

Reviews (10,671)

Rating

Timeframe

Other

Reviews that mention popular keywords

body candy (3111) customer service (1192) shopping experience (622) quality jewelry (463) store credit (88) nose ring (958) post office (12)
Thumbnail of user sarahs4296
1 review
0 helpful votes
March 31st, 2024
Verified purchase

Loved the ease of shopping and ordering. It didn't take too long to arrive and was packaged beautifully! Will definitely buy again from here!

Thumbnail of user michellea2194
1 review
0 helpful votes
April 11th, 2024
Verified purchase

Always a great shopping experience with bodycandy! I've never had any issues. The page is easy to navigate. Checkout was simple and quick.

Reason I chose this business:

I always choose bodycandy. I have used them since like 2014 I think.

Thumbnail of user jacquem64
1 review
0 helpful votes
May 7th, 2024
Verified purchase

Great jewelry with so many options! Amazing customer service! Postal service damaged an item and Body Candy immediately took care of me & got a replacement sent out. I highly recommend stopping here for one's body jewelry shopping. :)

Amazing customer service! One of the items in my order arrived with part of the jewelry missing and the other part of it was bent making it unwearable. I was able to contact Body Candy to inform them of the problem; They immediately took care of me & got a replacement sent out right away.

Service
Thumbnail of user aliciab701
1 review
0 helpful votes
April 7th, 2024
Verified purchase

Fast and convenient navigation of website able to toggle and checkout quickly with no lag in processing my order! Great selection. Thanks

Thumbnail of user danic138
1 review
0 helpful votes
January 31st, 2024
Verified purchase

If I could give no stars I would lol. First of all, my order got lost for a week in processing. Imagine my surprise to find I only got one of the pair of plugs I ordered - they actually do mention in the description of the product that you have to buy both individually, kind of, casually in passing. My bad for missing it, but I dunno why you wouldn't make that more clear. Maybe some big bold letters, IDC. Felt pretty scammed when I realized and that feeling sure lingered when I saw the very poor quality of the plugs and septum ring I paid for.

Not like it was anything you guys did, but tell me how even the post office had a hand in $#*!ing up this order when they lost my package for a week. Everybody played their part at least

Reason I chose this business:

I don't know, man. The stuff looked cute.

* BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user kyleea18
1 review
0 helpful votes
May 7th, 2024
Verified purchase

Always love these guys! Jewelry is real, I don't get irritated reactions from it! Super cute always and fast shipping!

Thumbnail of user dustinr225
1 review
0 helpful votes
December 21st, 2023
Verified purchase

BodyCandy delivered as promised through the holiday rush. When I reached out, customer service was more than willing and happy to help. My order was promptly expedited and in the air by the following day. They were also gracious enough to upgrade my order to next day shipping free of charge. I received shipping updates every step of the way and was easy to follow. Item showed up as advertised in perfect condition.

Reason I chose this business:

Neat website with unique products. I was in search of something festive for Christmas.

Service
Thumbnail of user ashleys2191
1 review
0 helpful votes
March 8th, 2024
Verified purchase

Love Body Candy. Great jewelry quality and prices, as well as an easy site to shop around on top!

Reason I chose this business:

Convenience and ease of use

Thumbnail of user mellanyb
1 review
0 helpful votes
January 13th, 2022
Verified purchase

They got here in a few days but two of the six that i bought broke before i could even put it on, very disappointed.

* BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user monicam1360
1 review
0 helpful votes
March 22nd, 2024
Verified purchase

I love everything. This is my second time shopping form here. I constantly tel friends and family about you..

Reason I chose this business:

Found online and love it

Thumbnail of user dmh5
1 review
0 helpful votes
April 4th, 2022
Verified purchase

Nice piece of jewelry but too long—pokes me in the septum or sticks out of the front of my nose. Went back to the website to see if I could exchange it but it doesn't look like any other size options are available. Disappointed.

Reason I chose this business:

Recommended by friend

* BodyCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user tammym1864
1 review
0 helpful votes
April 20th, 2024
Verified purchase

I love BodyCandy! They have a huge selection and there is definitely something for everyone. Prices are good as well and, you receive your order pretty quickly. I do not shop anywhere else for my piercings.

Reason I chose this business:

It’s the only place I shop for my piercings

Thumbnail of user elizabethl2403
1 review
0 helpful votes
March 3rd, 2024
Verified purchase

Great pricing, fast delivery. Artistically designed jewelry, never boring, and amazing quality. Beautifully designed website that's user friendly. Descriptions are easily read and informative. Will be back for years to come.

Thumbnail of user kaylaw652
1 review
0 helpful votes
March 31st, 2024
Verified purchase

All the sizes I got fit! It's amazing! It's so hard to find jewelry that won't cause allergic reactions and these jewelry pieces are HEAVEN

Thumbnail of user kayleel47
1 review
0 helpful votes
December 23rd, 2023
Verified purchase

I had a very good experience with BodyCandy this is like my second purchase from them. A few years ago I purchased some nose rings but I finally decided to get some more after losing most of the ones I had bought previously. The quality is really good. The jewelry doesn't turn and it is comfortable. Just always make sure you get the right size for you. Overall I love the jewelry and will continue to buy more nose rings in the future.

Reason I chose this business:

I chose BodyCandy because of the quality and the fact that I have bought from them before. I love buying from them I will continue to do so. Also I found BodyCandy back in like 2020 and I love the fact that sometimes the jewelry is priced cheap which is what I like. I like to find low prices and stuff. But yeah the quality is really good. The sizing is really good atleast for me.

Thumbnail of user sarac1166
1 review
0 helpful votes
April 20th, 2024
Verified purchase

After my last purchase, I am debating whether or not I buy from them again. One of the belly rings came out of the bag broken, but they did replace it. The other belly ring is a double mount and won't stay on. There was also a mystery set of nipple rings that inadvertently got added to my cart, that I did not want, and once the order goes through you can't cancel. I was able to return them, but you can only get store credit. Very sneaky.

Issue was resolved. Disappointed however that I cannot get my money back for the nipple rings I returned that I did not even want

Reason I chose this business:

Cute, affordable

Service
Thumbnail of user karleeahm
1 review
0 helpful votes
January 27th, 2022
Verified purchase

It took a while for me to get my package but I can understand that it's the holiday time and delivery times are delayed.

Thumbnail of user merissap2
1 review
0 helpful votes
March 6th, 2023
Verified purchase

I'm always satisfied by the products I receive. Also the shipment process is very easy as well

Thumbnail of user julied420
1 review
1 helpful vote
May 15th, 2020

Their product quality is horrible. The stuff I ordered did not look like the website, is irritable to the skin, and breaks easily.
The order took 3X as long to get here as they said it would.
They did not send everything I ordered and will not send it to me or refund me for the missing items.
The customer service is nonexistent. I understand they have limited staff, but they should not be operating if they cannot even reply to an email. (I have sent multiple and not one has been responded too)
Will never shop here again.

Thumbnail of user ronalds1635
1 review
0 helpful votes
November 2nd, 2022
Verified purchase

I love all the different varieties! I have several piercings so this site makes it easy for a one stop n shop for me!

Thumbnail of user kassyw5
1 review
0 helpful votes
April 29th, 2023
Verified purchase

Fantastic! I love everything I get from you guys. I never have any issues with delivery and that is a miracle on its own

Reason I chose this business:

A friend is a customer with you

Thumbnail of user sophiay223
1 review
0 helpful votes
September 18th, 2023
Verified purchase

My experience have been great. If there is an issue, contact customer service. I do know that they reply back, asap and quickly resolve the issue. This is why I continue to order from them and recommend them. 2 thumbs up

Thumbnail of user andreaj356
1 review
0 helpful votes
October 1st, 2021
Verified purchase

As someone just starting to stretch my ears, not a lot of inventory for 12 - 8 gauge plugs or tunnels. We'll see how fast shipping is and the quality of the products when it arrives.

Update: My products arrived within 5 days of placing order and were well packaged. My error was not looking at sizing appropriately and ordered two plugs that were too large. The other pieces are of great quality for the price! I will definitely order again!

Reason I chose this business:

BodyCandy was recommended to me by local piercing store that didn’t have want i needed in stock.

Service
Thumbnail of user victoriar416
1 review
0 helpful votes
October 8th, 2021
Verified purchase

I never have had a bad experience with body candy! Always great quality on jewelry and helpful tips and recommendations. Customer service is very helpful and nice whenever I've had a question! Thank y'all for being such a good company will keep buying I recommend y'all to everyone

Thumbnail of user melissaa1598
1 review
0 helpful votes
June 5th, 2023
Verified purchase

Love shopping at body candy! I get all my piercing needs through them and always get amazing deals!

Reason I chose this business:

The only place I get my piercing jewelry!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Buy body jewelry online. Belly button rings, belly rings, wholesale body jewelry, body piercing jewelry, piercing jewelry, navel rings, tongue rings

Business Highlights

  • Wold's largest selection of Body Jewelry
  • Ultra Premium Quality
  • Super Fast Shipping

Company Representative

Thumbnail of user chrisp108
Chris P.
Typically responds within 3 days

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