Sarah S.

I love this website and have bought belly rings, and earrings here. I have never had an issue with anything. If there was an issue with something I contacted customer service and got a reply with in an hour tops. If something was broken or missing a gem, I send a picture with the information and I get another one free of charge. Many of the items that I have bought have been from the clearance section, but I leave with a lot more rings that way. On occasion I do treat myself to something that isn't in that section and I have yet to be disappointed.

I ordered from them a couple of times to try some new things and have yet to have a problem with anything. I received my order yesterday and a candle that I ordered was missing. I checked everything to make sure that I hadn't miss placed it when I opened it. I contacted customer service, and they checked my order to ensure that I actually ordered it, and they sent me a new one which shipped today. As a heads up you can track your orders as well. On the top of the page on the right hand side there is a track my order button, click that it redirects you to a page with a history of all your orders, and click the order you are interested in tracking.