• Bodybuilding.com

Bodybuilding.com

Overview

Bodybuilding.com has a rating of 1.9 stars from 81 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bodybuilding.com most frequently mention customer service problems. Bodybuilding.com ranks 14th among Body Building sites.

  • Service
    25
  • Value
    23
  • Shipping
    26
  • Returns
    21
  • Quality
    19

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
8
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Customer service offers nothing but automated email replies with no resolve.
How would you rate Bodybuilding.com?
Top Positive Review

“He meaning of life is not simply to exist, to survive, but to move ahead, to go up, to conquer”

Noah R.
5/4/21

We've got to start with Arnie. Hailed for the being the best bodybuilder of all time, if The Terminator trains by these words, then we probably should too. His words cement the belief that we work to improve, not the stay the same. Better get that progressive overload building.

Top Critical Review

“Garbage!”

JR R.
4/3/24

Garbage! Do not subscribe to the bodyFit application. At some point it will stop working and not allow you to log in. Showing error messages. Customer service offers nothing but automated email replies with no resolve. Use the 7-day free option and then cancel immediately!

Reviews (81)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (25)
Thumbnail of user kimd27
7 reviews
25 helpful votes
July 14th, 2014

Bodybuilding.com is trustworthy and offers vitamins and supplements at very reasonable prices. They also have a great community for advice and support, where you can share your health journey with others on the same track as you are. I've tried to find better vitamin and supplement deals, but I still haven't found one.

Thumbnail of user wesleyt13
8 reviews
37 helpful votes
April 29th, 2016

Bodybuilding.com offers a lot of workout plans and tips on exercise, as well as articles to read about supplement and how the human body responds to exercises.
Their online supplement shop also has cheap price. However, their online shop is really hard to use due to idiotic web design.

Thumbnail of user mattr28
5 reviews
9 helpful votes
January 3rd, 2014

Love this company, they offer some fantastic supplement deals that NO other retailer can even get close to matching!

Positives:
> Massive range, you name it, they got it!
> Great deals - ALL the same (Buy-1-get-1-free, 10% off etc)
> Free gift when you spend over $75
> Fantastic customer service, including a live chat service
> Fast handling service, so your item is in the post much quicker.

Negatives:
> Postage to Australia (where I am based) is very expensive, I feel as though I am heavily ripped off - despite this, they STILL end up being cheaper than purchasing from Australia.
> They restrict a lot of items from being sent, they state this is due to customs/border protection, but my own research has shown me that a lot of these items are fine to bring into Australia.

My recommendation for you Aussies is to use a service called Borderlinx to handle your shipping for items that BB.com can't/won't ship to Aus. Pretty much, you ship your item to an "address" in the US (Borderlinx provided this - free of charge), and then Borderlinx repack and then ship the item to you (for a competitive fee). This way you can import your supplements/protein! So far nothing has been rejected by customs!

Thumbnail of user wade222
5 reviews
8 helpful votes
August 31st, 2014

I am a regular visitor of bodybuilding.com and I just crazy about bodybuilding and the bodybuilding.com are really helped me a lot to know some good workouts and diet plan so on. I think only few online services are providing best service and good information for their customers and bodybuilding.com is one of them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user natalieh3
14 reviews
32 helpful votes
May 20th, 2013

I like this site for its free workouts. It tells you different exercises and tips based on muscle group. I never bought anything from this site. I just like their articles.

Thumbnail of user lorettan1
5 reviews
13 helpful votes
November 4th, 2013

I order a lot of supplements from them and they always come super fast. I only have a couple minor complaints in that they charge too much shipping and their products are not always lowest price - I bought from a competitor last month and exact items were $25 cheaper including shipping.

Thumbnail of user richardb73
3 reviews
7 helpful votes
June 9th, 2013

Good reviews, made a few purchases. Always arrived on time at decent prices...

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Thumbnail of user porterm11
Jordan E.
Typically does not respond to reviews

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