About the Business
Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
Boats.net Reviews Summary
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
This summary is generated by AI, based on text from customer reviews
It was a great experience Friendly customer service MLB ordering from them again in the Future And would highly recommend them to anyone looking for parts
Called for technical support and received excellent support for selection the correct conversion kit.
Hi Arnold,
Thank you for your business and feedback! We're glad we could get your 1994 Mercury parts to you so quickly so that you could get back to riding on your boat! We look forward to working with you in the future!
We have a marina in Guatemala and have ordered boat parts several times with great service. Most importantly if you have a problem, which can happen, they have gone above and beyond to resolve the situation including calling me in Guatemala. They are quick to respond by phone or e-mail. We are totally satisfied with their service.
Hi Sandra,
If there's an OEM part that you need for your boat, we've got it. From Yamaha to Honda, we have it all, and if you can find a better price, we will match it down to the dollar. Whatever questions you may have, our expert customer service team can handle them. We love our customers, and we appreciate your feedback. We hope you order from us again.
I ordered parts that our local boat dealers did not have or stock for a Honda 150 4 stroke. Minor parts, I would think but nobody in the Commonwealth of Virginia had what I needed for a 12 inch water line. Boats.net had all of the parts, ordered and received within 4 or 5 days. Great service and a fantastic variety for inventory. Will definitely go to Boats.net for parts next time and not the local dealers.
Hi Alan,
Thanks for the amazing review! It means a lot to our hardworking team. We try our best to deliver you your parts as quickly as we can and we are happy to hear that your Honda 150 4 Stroke parts arrived speedily and on-time. We look forward to your next order.
"I needed a lower unit on my 2014 Yamaha F90LA. It seems these were on a nation wide back order. However, Boats.net had seven listed on their website at the normal retail price. Information on the Boats.net website indicated they would price match other retailers. I called and spoke to Will. I gave him the web address of a retailer that offered the lower unit at a significant discount. Will looked up the item and matched the price! And because the item was over $149, it qualified for free shipping. This was ordered on a Thursday and by Friday I had a tracking number with a UPS scheduled delivery for the following Tuesday. If UPS delivers, I'll be back on the water long before the Dec 24 back order date. Thanks Will and the rest of the Boats.net people." - - UPDATE - - I installed the lower unit without any problems; twas a perfect fit. I checked the oil reserve and it was full. I topped it off and down the bayou I went. Smooth, easy shifting, and good pee stream. This will be my ‘go to' shop for anything I can't get locally.
Hi Gary,
Thanks for leaving a review. We appreciate it. It is essential to us that our customers leave Boats.net with a smile on their faces. Whether because of money saved, fast shipping, or fantastic customer service, that's the goal. We are glad the part fit perfectly and that it has worked out well for your Yamaha. We are happy to hear from a satisfied customer, and we look forward to seeing your next order from us.
My recent orders all were filled and shipped as promised. The website is easy to view and makes it a joy to order.
Hi Erich,
We are thrilled to hear that you found the parts you were looking for on our site. We try to make it as easy as possible to get you back on your boat and to doing what you enjoy most.
We look forward to your next order, and we hope for a 5-star review next time around!
They fielded part/tech phone calls before and after the sale, sold me OEM parts for a low price and they got to me fast.
Hi Craig,
We are glad to hear that everything went well with your order. We try to deliver parts in a timely and affordable fashion so you can get back riding and doing what you enjoy most. We hope you will order from us again!
Needed new Honda specific hardware to make repairs and found the local and online Honda dealers wanted an arm and leg for them plus there was a wait period. I found Boat.net on line and was glad I did. They had the exact Honda parts (came in factory Honda plastic bags), for a lot less money plus they had them
in stock and shipped them the day I placed the order. I have book-marked Boats.net for all my future needs to check with them first. Great service online, best prices, quickest delivery. Who could ask for anything more?
Hi Richard,
Thanks for your fantastic review! We work hard to keep our website up to date and customer friendly to help you find what you need to get back running. We have the largest selection of OEM parts of anyone online, and we make it our business to have even the hardest to find parts for our loyal customers.
We look forward to working with you in the future.
Very helpful with the right parts to purchase for your outboard, fast shipping on all parts ordered.
Hi Larry,
Thanks for the wonderful review. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! The team will be thrilled to hear your feedback!
Was very pleased to be able to find all the parts I need. It was so easy. Always looking for a better price and found it here at boats.net. Shipping was a snap. Parts were on time. Great service.
Hi Saul,
Thank you for your great review! We try to keep as many parts as we can in stock and ready to be shipped when the parts are ordered to get them to our customers quickly and get them back in the water. We appreciate your business and look forward to working with you in the future!
Boats.net is an excellent company. Great customer service, knowledgeable staff, and I always get my parts fast. I would tell anyone to call Boats.net for parts help and purchasing.
Hi Jim,
We know that quick and easy purchases are what customers look at first when they order from Boats.net. That’s why we are always working on making it easier and more convenient to order from us. We are glad you had a great experience with us and we look forward to your next order!
First of all the parts I have purchased have been received very quickly. This important as they are sent first to Miami and then through a broker to the country of Panama. A delay by Boats, net means I am without my boat for weeks. My boat is our only source of transportation. When I am looking for parts online I really like the way Boats.net is setup. It is very easy to find what I am looking for. I am very please with my Boats.net experience and I find the staff very helpful. I recommend that anyone who is looking parts for their watercraft to use Boats.net
Hi Brent,
We are glad you had a good experience with Boats.net. We are always working towards giving our customers the best experience possible. We know that our loyal customers deserve only the very best service and parts so we try our very best to make ordering from Boats.net easy and fast. We hope you order from us again!
Recently I called Boats.net relative to a part I needed but was unsure of. The service person was tremendously knowledgeable and patient. The part I received was the correct part and "did the job"!
Hi Bruce,
Thanks for the kind review. We know how important good communication is and we are glad you noticed our efforts. We look forward to your next order.
I have been ordering parts from Boats.net since 2017. Usually get the parts in 1-2 weeks.
They do a great job of emailing me updates as to when my orders will ship. Pricing is lower than other sources.
Hi Greg,
We are glad you took the time to leave a review. We are always working on making it as affordable and easy as possible to order from us. We look forward to your next order!
Great company to get all my oem parts from. They are pretty quick in getting them shipped out on time. They could have better discounts for shops but overall they are good.
Hi Roger,
Thanks for the wonderful review. We realize how much you value quick shipping and a large selection of parts for your boat, and we are glad we could get you back in the water quickly. We look forward to your next order.
They always have what I need or want, they can get it to me quick. Great customer service and shipping.
Hi Randy,
We are glad to hear that everything went well with your order. We realize how much you value quick shipping and customer service and that's why we strive to provide the very best service we can. We hope you will order from us again!
Everything is pretty simple to use and most Everything is up to date.
Only needs a place to plug in serial numbers or model numbers to bring up parts diagrams faster.
Hi Daniel,
We appreciate the excellent review. We realize how much you value quick shipping and an easy to use website, and that's why we strive to provide the very best service we can. We appreciate the feedback, and we look forward to your next order.
This is a really great place and really great prices for me to buy Honda parts for my equipment repair shop.
Hi Pat,
We are so glad you took the time to leave a review. We will make sure to pass your feedback on to our team. We offer the best Honda parts in the business and we hope to continue to work with you in the future.
I have a very small marine repair shop. We use you for 80% of parts orders. Everything ships out in reasonable time frame, well packed.
Hi Toby,
We are proud to be your main OEM part supplier. We love helping small businesses, and we are thrilled to be working with you. We hope you have a great day and we hope to see you around the shop soon!
I am a dealer of two brands of outboard motors. When I need parts for other brands, such as Yamaha, I like to use OEM parts instead of aftermarket. In July I ordered water pumps parts and received something entirely different than what I ordered. The paperwork was correct but the parts were wrong. After 2 calls and 2 emails I still have not gotten any satisfaction to my claim. The first call I was 158 on hold, the second time number 75, as a business owner I can't stay on hold for hours! I did receive an email back questioning my problem but to no avail. I realize Covid has screwed up our entire lives and world, but I would like to get my money back for these wrong parts.
Hi Kevin,
We understand your frustration and we realize it is difficult for you to stay on hold for so long. We always follow up with our customers to make sure their needs were met and we are sorry to hear it didn't work out. We apologize for sending the wrong parts. We sent you a direct message so we can look into the possibility of a return/refund.
We hope to hear back very shortly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Anthony,
Our goal is 100% customer satisfaction and it sounds like your experience went perfectly. We want every experience to be “five stars”! The team will be glad to hear your feedback!