About the Business
Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
Boats.net Reviews Summary
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
This summary is generated by AI, based on text from customer reviews
Very pleased with the experience I had ordering from Boats.net. Very easy to navigate and find the original parts needed. Thank you!
Customer service is great. No complaints. They are fast at responding and answers are very helpful. Thank you.
I am pleased to hear our customer service was knowledgeable and polite. Thank you for sharing your positive review.
Quick shipping from Boats.net but very slow shipping from Usps. They sent my parts back and forth across US before getting it to me.
Thank you for the 5 star review. We hope your next order arrives a lot sooner, Darrell.
Boats/net had extremely thorough parts diagrams that pinpoint the exact parts you require. My parts arrived on the third business day... WOW! They are my go to facility to order parts
I am excited to hear you found the diagrams to be helpful. Thank you for your wonderful review.
I found my new boat needs supplier! Quick shipping, accurate descriptions, competitive pricing all bundled into one great website. Thanks!
Thank you for sharing your great experience. We look forward to your continued support, John!
Finding what you are looking for on the website is easy, the information for the items is clear and straight forward. The only caveats are the shipping information listed is extremely ballpark. I recommend you contact customer service to get a more accurate time frame. I was extremely satisfied and happy with their Customer Service Department. I called and was connected to a representative named Deshawn in about a minute, he was excellent, my talk with him took less than three minutes to get the information I needed and my order arrangements made to minimize my time out of the water. One thing I learned is that if any item of your order is backordered they will wait until that item is in stock to ship the whole order in total. So if you find this to be an issue for yourself, you might consider creating separated orders to get what you can more quickly.
Thank you for sharing your positive experience, Mike. We are happy to hear our customer support team was so helpful.
They were able to find an oil cap on this very old motor. Customer service was awesome! Will do do business again
I am pleased to hear our customer support was so helpful. We look forward to your next order, Steve.
Fast, accurate description, good buy. I've also ordered parts in the past and never had a problem with any of them not fitting or working properly.
Thank you for sharing your wonderful review, Donald. We look forward to your continued support.
Contrary to some negative reviews submitted, I understand that our supply chain is somewhat questionable on a lot of things including boat parts. Everything I ordered arrived on time for cheaper than other companies with the exception of one part. I called and they were very customer service oriented and checked the status of my order. Everything (except that one item) arrived within a few days. I guess that's the small price we pay when we own luxury items (boat motors) that are manufactured over seas. Thanks Boats.net
Thanks for leaving a review, we appreciate it. We care about our customers, and our excellent customer service team make Boats.net the go-to parts dealer for thousands of boating enthusiasts and OEM and independent dealers all around the world. We are glad your experience with us was great, and we look forward to your next order.
This vendor has hard to find OEM parts. It was easy to search their website for the part numbers that I needed. Both price and shipping times were reasonable. I have used this vendor in the past and I will used them again in the future.
I'm glad you found our site easy to navigate. Thank you for sharing and we look forward to your next purchase.
Nice parts breakdown schematics easy to read. Great web site easy to drive through and find things. And the parts got here when they said they would.
I'm excited to hear you found the part breakdowns useful. Thank you for sharing your kind review.
I needed a flush fitting for my 2008 90hp Mercury. They had it in stock for a very reasonable price and I received it in less than a week. I would highly recommend.
We are glad you got your flush fitting for your 2008 90hp Mercury. Thank you for the recommendation and 5 star review, Larry!
I have purchased 2 props from boats.net. Both orders shipped within 3 days, I know everyone expects same or next day shipping, but that said they were both sent second day air. I got the props in timely fashion and reasonable price.
Thank you for sharing your positive experience with us, Bud. We hope you continue to use boats.net in the future.
Ordered oil and filter from Boats.net it was $5.00 cheaper than Amazon and this is with paying shipping. And it arrived quicker than anything I have ordered from Amazon and that's with Amazon prime. Great company!
Thank you for sharing your kind review, Donnie!
Boats.net advertise in stock items
They a push date back
1st contact it will ship right out.
2nd contact will ship out next Friday.
3rd contact it will be 30 more days march 10.
Had to rent boat to go on trout fishing trip because they scammed me on date.
Read other reviews. Regular thing for them. They get a lot of sales this way.
Watch for extra chage for expidited shipping you don't need. (scam)
Never was in stock..
Hawkeye Depthfinder and NorCross Marine Products went the distance to replace my transducer for my Depthfinder. Had to pay shipping both ways but worth the wait. Customer service was a good considering they do not handle phone calls. They only do it through email correspondence.
Thanks for the good customer support.
I'm pleased to hear our customer support was able to help get you your Hawkeye Depth Finder and NorCross Marine Products. Thank you for sharing your feedback, Marc.
I have a 1992 Yamaha outboard I've restored thanks to Boats.net. They hade the diagram for the correct model and stocked parts for it not found anywhere else. Great service whenever I had a question. Even have the specs for my 1983 16/52 Monark. Monark is a thing of the past and I couldn't find information on my boat anywhere when I bought it. Boats.net has the specs on line free.
Thank you so much for sharing your review. We are so pleased you have found the diagrams helpful to find parts for your Yamaha outboard. We appreciate you taking a moment to share your feedback and hope you continue to choose Boats.net in the future.
Right parts, delivered on time, fair price, easy to order and easy to check on your order. Will order again
Thank you for sharing your review David. We hope you continue to use Boats.net for your OEM part needs.
Bought it with them a couple of times and never had any problem very good store with a quick response. I recommend and I still use this site for my boat needs.
Thank you for the recommendation and the 5 star review Alex.
Great inventory for older motor parts. Shipped when they said it would ship. Prices are very competitive.
We appreciate your 5 star review Kenneth!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am glad you found the parts your were searching for. Thank you for sharing, Steven.