About the Business
Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
Boats.net Reviews Summary
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
This summary is generated by AI, based on text from customer reviews
I bought 12 ignition condensers, and the shipping was $11.95 for a package that weighed just a few ounces.
Paid for expedited service, 9 days later I'm still waiting...it was not shipped as paid for, it will be another 2 days before I receive purchase.Needed a lot more items but I will NEVER BE SCAMMED AGAIN BY BOATNET!
Boats.net representative was knowledgeable and extremely patient with us while talking through what parts we needed. We will visit again!
My item that was ordered from Boats.net never arrived. They sent it via a shipper that uses UPS for the main transportation and then USPS for actual delivery. From this experience and other ones in the past, this is not reliable. My package showed out for delivery and then wasn't delivered, nor have then been any subsequent attempts at delivery. Now UPSP does not even show the package being in their possession. Boats.net should select a reliable shipper, not one of these hybrid situations. I will reorder the needed part from a different vendor that ships either through UPS or FedEx.
I like to see the exploded view diagram so I can get the correct part.
Stretch fit Serpentine belt and thermostat assembly.
Got correct parts, upgraded shipping,
The Whaler is Ready to go!
Angie and George were two of nicest people I have dealt with in a very long time. I had an issue with a part I had ordered. Angie not only made sure it was the correct part but then connected me with George the technician who provided further information….THANK YOU BOTH.
The person who took my call was very understanding and understood exactly what I needed
Had the parts I needed and got them to me quickly.
I'll definitely use them in the future.
I had an extremely knowledgable salesman that spent a little extra time with me to be sure I got everthing I needed. Great prices too.
Takes too long for delivers. Shipping charges are too high in comparison to other sites.
The fuel enrichment valve I needed was in stock and shipped quickly.
Great experience!
I own a Offshore Mako boat. I try to do my own maintenance if possible. I have used Boats.net on several occasions. Always have quality parts at an affordable price with fast shipping.
The sales person did a great job, helping me find the right part. The part showed up in four days. The parts fit and work perfectly.
Ended up buying the wrong part myself. All I needed to do was clean the carburetor. Easy return of a thermostat and gasket. I will use Boats com next time.
At the time of this review (3 day after order)I have not received parts. I am sure it will be correct.
Great website, for ordering the specific parts needed.
I've ordered from Boats.net many times over many years. Always have received my orders promptly and correct.
I paid to have a small item shipped here in a couple days and I still haven't received it and now it's the 26th!
Easy to order, got exactly what I needed in good time..
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I can promise you this is not a scam. We go to great lengths to ensure the packages ordered arrive on time. I can tell you for instance that 95.3% of the time all orders with expedited shipping going to your state arrive in 1-3 business days as expected. Clearly the carrier has let us both down here. I will also send you a direct message to discuss additional order details.