About the Business
Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
Boats.net Reviews Summary
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
This summary is generated by AI, based on text from customer reviews
I accidentally ordered double what was needed. The agent helped with canceling the double order and putting the correct order through
This website does a great job indicating which engine models are supported by the product you are viewing. It is always easy to find the outboard engine oil filter for which I am looking. They also have fast shipping and competitive prices.
Boats.net always has what I need and they always ship it immediately. I never go anywhere else..
Excellent customer service
But wish delivery times could be faster
I ordered them. The parts were sent to me within days.
All was fine. Biggest issue I have is that you ship something weighing less than 2 ounces, costing about $5, and you charge you me $8+ for shipping...no expediting, just UPS who dropped it with USPS. Pretty crappy.
Parts delivered in a timely fashion. Reasonable on.the prices.
Only website I could find the correct part. Ordered the part and it was here in 2 days. Very satisfied with the experience!
Came in a Timely manner fit perfect would buy fro them again
Very easy to find just the right parts. With expedited shipping I had all the parts before the following weekend enabling me to fix/repair the engine. Very pleased with site and delivery. Will use again.
They have great tech support and good prices on oem parts
When I'm ordering parts, I need to know the parts are coming so when I tell my customer the parts were in stock, I can give a timeline when his boat will be done. Only to find out the in stock part(s) aren't always in stock. Recently I even called in to make sure the parts were there, only to find out what I was told wasn't the truth.
All in stock and shipped fast. Some parts seemed a bit overpriced but what else is new everywhere for everything, FJB
I ordered a new aluminum propeller for my 2004 Yamaha 40 HP outboard. They shipped it right away; received it two days after ordering.
Placed my order online for parts on my 2002 Yamaha outboard. All parts were in stock and shipped that day!
Excellent service. Easy website to place order.received order the day it was promised
Received very fast and very easy look up the right kit
I purchased a bolt ($20 including shipping), that is no longer available. According to Sea Ray and to Boats.net website, they had the needed bolt. However the only picture of the bolt was the part number on the package but not a photo of the bolt. I received the bolt and it was not the right one. It was the bolt that Boats.net said was the right one but they were mistaken. I contacted customer service to get a return authorization and they wanted to verify my engine number. I sent that to the and have not heard anything back. I am still wanting to return the improper bolt but all I get is CRICKETS! Not very happy with their way of doing business. I would suggest anyone needing a part especially an obsolete part to check eBay first and exhaust every other option before doing business with these Clowns. I would give them a ZERO but that was not an option. Don't expect customer service to return your email beyond them asking for your engine serial number. Horrible Business Model!
I had to order a Yamaha fuel pump. Their diagrams were very detailed, The price was competitive, and was received 3 days before anticipated shipping date.
I have used other suppliers in the past. Not anymore. My go-to is Boats.net.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members