About the Business
Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
Boats.net Reviews Summary
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
This summary is generated by AI, based on text from customer reviews
Parts were easy to find for my 25 hp Tohatsu four stroke. I have never had parts put on Back Order.
My parts were delivered in a box that was insufficient to the weight of the parts I would like to add pictures but do not have that option
I needed the item right away and they had it to me in 4 days with free shipping.
Bryan worked with me to find the part I needed. It was out of stock. It was out of stock everywhere. He researched and found one that could work. He put in the effort.
The parts diagrams and good inventory are coupled with prompt service. I have been able to get parts in one place at reasonable prices.
Easy to navigate through the website. I really appreciate the parts diagrams
There are very few places where you can call and get people that want to help you and make you feel like you're not being rushed.
It's a pleasure working with the boats.net team and their website is very easy
Had ordered from other source and came in wrong. Wrong parts dont help me at all.
The throttle position sensor for my older Mercury outboard was "back order" locally. Boats.net had it in stock and shipped it out promptly. Very pleased.
Appreciate your prompt parts delivery. I would have expected the repair kit to include the lower water pump housing gasket. No real issue as I can reuse the old one. What is the recommended gear oil for my '89 4hp 6EO Yamaha? Thank you, Doug Forti
I have a 2008 Legend Bass Boat with Mercury 225 Optimax and finding the right parts can be difficult. The customer service rep walked me through multiple parts diagrams and cross referenced the Mercury website to make sure I had the exact right parts and also made helpful maintenance recommendations for me as well. I would highly recommend Boats.net and will be asking for Dale next time I am ordering anything for my boat. It was sincerely the best customer service experience I have had in years.
Love this place. Tons of available parts, website is thorough and easy to use, kept informed on status of purchase from ordering to shipping to tracking. Pricing is very competitive. Have ordered many times here. It is now my first stop when needing parts.
Fulfillment was quick and shipping was fast.
Great OEM product for a fair price.
I paid extra for 3 day shipping it took over a week to get my item. Then when I called they said i did not pay for 3 day shipping. I paid $11.47 for the 3 day shipping, it took a week.
Recently had to return a couple of items ordered in error, the commercial account team is always there to help us with whatever we need! Thank you!
Was easy to look up products and parts and liked the up dates on shipping and notice of delivery. And the customer service on phone was good as well.
Went to a large local Honda dealer for snowblower shear pins. They hand made a package of assorted nuts and bolt including the shear pin I wanted and tried to over charge me by 8 times more. I left and bought them on line and what I needed for a lot less.
Easy to understand blowup diagrams and find parts for the DIY person looking to repair and order parts.
Easy to order fast shipping online parts diagram very helpful
In the Bahamas with my recoil start broken boat.net got the part out fast
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members