About the Business
Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.
Boats.net Reviews Summary
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
This summary is generated by AI, based on text from customer reviews
I ordered a switch for my Mercury Outboard and the item arrived very quickly and was exactly as described!
Advertised was a package of the same gaskets for a GOOD price. Web site showed a picture of the package of gaskets. When I received my order I only got 1 gasket instead of the package as advertised. If I elect to use Boats.net again I will be calling them in advance of placing an order to confirm that what is advertised is truthful and not a mistake!
Quick, fair prices and fast delivery. I also value the return policy
Parts were received timely. Everything was correct and the parts were a good quality.
Was missing a part in delivery and they sent another. Also ordered too many parts and sent me a RMA to return. Good company to work with!
Item as described, quick shipping, good communication
Hard to find part
Ordered online part was exact and shipping was fast delivered as said in order
Thanks to all for the past 18yrs plus of support and dependability. The tech team has been helpful in many situations.
In stock items ordered & paid for are now 'out of stock'. So now, the rest of my items in my order are held hostage for an entire month waiting on manufacturers to supply stock. Leaves me & my customers high & dry. I could really use some of my other ordered items to finish other customer builds...
Very good place to be able to look up boat parts.i like the diagrams you can see what part you need and where it goes. Prices are good and fast getting the parts to you after you order them.i would recommend any one give them a try. I just ordered Mercury 250 pro xs parts. Everything fit! Thanks. I will be ordering from you guys in the future thanks again.
I have an older motor,2001 Johnson 50 hp outboard and have had some lower unit issues.Another vendor had a backorder issue on reverse gear and this vendor eventually shipped entire gear set to my mechanic but he NEVER received gear set and I have had issues resolving the missing gear set.My wife suggested another vendor and Boats.net sent entire gear set to me and I will personally hand-deliver parts this Friday.We ordered them last Friday received them just yesterday!Awesome service
I ordered an electrical part for a friend. When it arrived, I thought it was not right. I easily found a contact us icon. I called the # and to my surprise I actually got a real person to talk to and understand! This person was very helpful and knowledgeable.
I only will recommend a faster shiping and delivery without having to pay for speedy delivery
The ordering process for parts was easy, thanks to clear exploded diagrams that made it straightforward.
Live this website to find real spare parts for Mercruiser engines. Just wish shipping would be included for anything over $50.
They answered every question I had about the part I was ordering. Shipping was faster than I expected.
Have placed many orders and everything has arrived quickly and packaged securely
Placed several orders with them, great experience to date. One thing, I wish when there is a back ordered line item on your order I would like to have them send the other items rather than hold the whole order until the back ordered part came in or at least give you the option. Not a deal breaker though!
Second time I buy spare parts with Boats.net and service is absolutely perfect! Easy website and quick shipping. Top customer service
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members