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Boats.netReviews 1,444

4.5

About the Business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
188
value
98
shipping
99
returns
44
quality
85
This company responds to reviews on average within 4 days
Pennsylvania
1 review
0 helpful votes
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Very Good Overall Experience
March 28, 2025

Website is straightforward and by entering model no. Of your outboard motor the system displays the different groups of main assemblies with a pictorial diaphragm along with a corresponding parts list with specific part no's. Of each part for ordering purposes. Communication once an order is placed is also very good and parts are shipped quickly with tracking information provided to you automatically once the shipment takes place. Highly recommend for ordering any outboard motor part as prices are very competitive and overall service is hard to beat.

Date of experience: March 28, 2025
Hank E. — Boats.net Rep
3 months ago

Thanks for the great review. Our customer service team is always available with any questions you have about your order before or after the sale. We appreciate your business.

Michigan
1 review
0 helpful votes
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My go to for boat parts
March 28, 2025

I've been getting parts for my older Johnson out board for years, the feature for putting in the serial number of the outboard insures I get the correct parts every time.

Date of experience: March 28, 2025
Hank E. — Boats.net Rep
3 months ago

Nice to hear from people keeping up older outboards. Hope we can help you keep your Johnson outboard running for years to come.

Pennsylvania
1 review
0 helpful votes
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Boats.net best ever
March 27, 2025

Fast shipping, good price and instock and easy website. Will buy from again.

Date of experience: March 27, 2025
Hank E. — Boats.net Rep
3 months ago

Sounds like we might have a repeat customer sometime in the future! We look forward to helping you again.

Oklahoma
1 review
0 helpful votes
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Everything was great
March 26, 2025

Thay have a great slection of parts if you can not find it call them and they will help you find it great place for yanaha parts

Date of experience: March 26, 2025
Hank E. — Boats.net Rep
3 months ago

Our team is always here to help with your questions. Thanks for the great review!

Pennsylvania
1 review
0 helpful votes
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Super Fast Shipping
March 25, 2025

Near-immediate shipping on items in stock. Arrived on time and well-packed.

Date of experience: March 25, 2025
Hank E. — Boats.net Rep
3 months ago

The faster we get the parts to you the faster you can get to work! Thanks for your business.

Maine
1 review
0 helpful votes
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Overall Experience Very Satisfied
March 25, 2025

Courteous, Professional, and very helpful Through a friend

Date of experience: March 25, 2025
Hank E. — Boats.net Rep
3 months ago

Thanks for your business and your review!

Florida
1 review
0 helpful votes
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Quick delivery
March 25, 2025

Delivery was quicker than expected using "standard" delivery. Parts are original Yamaha and in proper packaging. Site navigation was user friendly and was able to find schematics of engine to assist in ordering correct parts.
Thank you

Date of experience: March 22, 2025
Hank E. — Boats.net Rep
3 months ago

Happy to get you your Yamaha parts quickly. We appreciate your business!

Florida
1 review
0 helpful votes
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Old yamaha
March 24, 2025

I ordered right part but needed more parts so I sent part back and ordered proper part and it was delivered and they refunded me for the wrong part

Date of experience: March 17, 2025
South Carolina
1 review
0 helpful votes
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Hard to find part
March 24, 2025

Had a hard to find part, sent quickly and had an easy to use website

Date of experience: March 24, 2025
Hank E. — Boats.net Rep
3 months ago

We've got lots of hard-to-find parts. Give us a call if you ever have questions. Thanks for your great review!

New York
1 review
0 helpful votes
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Fast and easy with no damage to the product ordered great service

Date of experience: March 7, 2025
Hank E. — Boats.net Rep
3 months ago

Thanks for taking the time to drop us a great review!

Oklahoma
1 review
0 helpful votes
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Fantastic 5
March 21, 2025

Had been searching for a specific part for about a week couldn't find anywhere else come across you guys on the Internet and instantly found what I needed. Very satisfied!

Date of experience: March 21, 2025
Hank E. — Boats.net Rep
3 months ago

Awesome! We're happy to help people find the parts they just can't seem to get anywhere else. We appreciate your business!

Pennsylvania
1 review
0 helpful votes
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Great guidance from an actual human
March 20, 2025

I was stressing over correct replacement prop. Didn't want to go for oem for an older boat. I was advised to go with an apparently high quality replacement. Fits perfectly. Good price.

Date of experience: March 20, 2025
Hank E. — Boats.net Rep
3 months ago

Glad you found a great prop. Thanks for dropping us a review!

Virginia
1 review
0 helpful votes
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Fast shipping and responsive staff
March 19, 2025

Ordering and creating an account was a breeze, and they had pretty much everything I needed that can be found anywhere.

Date of experience: March 19, 2025
Hank E. — Boats.net Rep
3 months ago

Glad our team could help you get your order sqaured away. We appreciate your business.

Indiana
1 review
0 helpful votes
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Nissan water pump kit!
March 18, 2025

Took my time and got it done. I will be getting any and all parts from now on from Boats.net thank you for a great site.

Date of experience: March 18, 2025
Hank E. — Boats.net Rep
3 months ago

We look forward to helping you again! Thanks for your business!

Massachusetts
1 review
0 helpful votes
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All around just Great
March 18, 2025

Easy to lookup part (s), accurate inventory and easy to order. The fast order processing and shipping is just perfect, icing on the cake!

Date of experience: March 18, 2025
Hank E. — Boats.net Rep
3 months ago

If you found it easy that's great. It shouldn't be hard to find what you need, but if you ever have questions, give us a call.

New York
1 review
0 helpful votes
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In addition the parts that I used apparently took 2 weeks. But they said it would be next day. If I knew it was going to take two weeks I would have found it elsewhere. Instead paid 30 bucks for shipping for a waste

Boats.net attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 18, 2025
Minnesota
1 review
0 helpful votes
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Everything you need at a great price
March 15, 2025

Boats.net has been my go to for my outboard parts. There's a great selection of what I need for my envinrude and so far they have been the cheapest option both part and shipping wise.

Date of experience: March 15, 2025
Hank E. — Boats.net Rep
3 months ago

We appreciate you choosing us for your Evinrude parts. Thanks for your bsuiness!

Louisiana
1 review
0 helpful votes
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None
March 15, 2025

Ordered part for older outboard engine. Received part in 3 days and it fit perfect. Thanks

Date of experience: March 15, 2025
Florida
1 review
0 helpful votes
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A++++
March 13, 2025

Excellent experience. You guys are the best. Parts arrived earlier than expected.

Date of experience: March 13, 2025
Connecticut
1 review
0 helpful votes
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Better service than dealer
March 13, 2025

Ordered parts from my outboard. Received promptly in order was accurate. Enjoyed my experience.

Date of experience: March 13, 2025