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Boats.netReviews 1,444

4.5

About the Business

Boats.net is your one-stop destination for the best price on OEM outboard parts online. We sell Genuine parts for all boat engines -- from small 9.9hp portable outboards to big offshore 200HP powerhouses -- and we carry all the top brands including Yamaha, Honda, Suzuki, Mercury, Evinrude, Johnson and Tohatsu. We also sell aftermarket accessories, as well as parts for Inboard and I/O engines, PWCs, generators.


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Boats.net Reviews Summary

The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.

This summary is generated by AI, based on text from customer reviews

service
188
value
98
shipping
99
returns
44
quality
85
This company responds to reviews on average within 4 days
California
1 review
0 helpful votes
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Great Service and VERY fast shipping
April 8, 2025

Shipping was very fast. Thank you. Exactly what i needed to replace the broken part on our pontoon.

Date of experience: April 8, 2025
Hank E. — Boats.net Rep
3 months ago

Glad we had what you needed for your pontoon. Enjoy your summer on the water!

Florida
1 review
0 helpful votes
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Good experience
April 8, 2025

Good service and the parts I looking for my boat. I find the parts I need for the boat.

Date of experience: April 8, 2025
Hank E. — Boats.net Rep
3 months ago

We're always happy to earn your business. Thanks for the review!

Maryland
1 review
0 helpful votes
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Wrong part arrived
April 7, 2025

I received my order and the part was not correct... The gentleman at customer service was very helpful and correct part on its way to me now!

Date of experience: April 7, 2025
Hank E. — Boats.net Rep
3 months ago

Glad our customer service team could get your order straigtened out. Never hesitate to call us for help with your order.

Canada
1 review
0 helpful votes
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Fast and Easy
April 6, 2025

My order arrived earlier than expected. Prices were the best I could find and all parts I needed were available.

Date of experience: March 21, 2025
Hank E. — Boats.net Rep
3 months ago

Thanks for choosing Boats. Net for your parts! Hope to help you again.

Florida
1 review
0 helpful votes
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Can't wait to do it again!
April 6, 2025

We had a wonderful time on the water. Great crew and beautiful scenery. I highly recommend this trip. Must do!

Date of experience: April 6, 2025
Florida
2 reviews
0 helpful votes
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I was looking for a part to an evinrude outboard which can be difficult. The website made it easy to find and reasonably priced. Delivery was timely.

Date of experience: April 6, 2025
Hank E. — Boats.net Rep
3 months ago

We're always excited to hear we had a hard-to-find part. Thanks for the review!

Georgia
1 review
0 helpful votes
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Outstanding
April 4, 2025

I was gifted an older boat. I was told parts would be hard to get. I found boats. Net through google and I'm sure glad I did. The website was very easy to use and they had exactly what I was looking for. I used standard shipping and was told 3 to 5 days and was happy with that. It actually came the next day. So imagine the excitement of getting my boat on the water sooner. Definitely will have my repeated business for future service and products. Boat is a 97 keywest 1520 explore with a Suzuki dt65

Date of experience: April 3, 2025
Hank E. — Boats.net Rep
3 months ago

Thrilled to hear we've earned a repeat customer. Thanks for choosing us for your Suzuki parts.

New York
1 review
0 helpful votes
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Outstanding
April 4, 2025

I needed a set of plugs for my Yamaha 115 and the chat service was spot on and it was a dione deal. The plugs were to arrive on a Saturday which would be a bummer but lo and behold, they showed up the Thursday before

Date of experience: April 4, 2025
Hank E. — Boats.net Rep
3 months ago

We're happy our chat was able to help you find what you needed and that you got your plugs quickly! Thanks for your business.

Florida
1 review
0 helpful votes
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Love being able to text!
April 4, 2025

Parts arrived quickly and are on the boat. Fast answers means I'm not on hold.

Date of experience: April 4, 2025
Hank E. — Boats.net Rep
3 months ago

The quicker you get them, the quicker you can get them on your boat. Thanks for the review!

Alabama
1 review
0 helpful votes
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Helpful and quick
April 4, 2025

Great assistance identifying the part I needed and very fast delivery.

Date of experience: March 31, 2025
Hank E. — Boats.net Rep
3 months ago

Thanks for choosing Boats. Net. We're always here to help with your questions.

Washington
1 review
0 helpful votes
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Easy to look up parts and order
April 3, 2025

Parts order were in stock and arrived as predicted. Parts were OEM and fit well packaging was very neat. Have used this company before and have always done a very good job for me.

Date of experience: April 3, 2025
Hank E. — Boats.net Rep
3 months ago

Nice to hear from our repeat customers. Thanks for your business.

Massachusetts
1 review
0 helpful votes
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Processsing speed
April 3, 2025

Excellent order processing. Quality products at some of the best price points found.

Date of experience: April 3, 2025
North Carolina
1 review
0 helpful votes
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Excellent buying experience!
April 3, 2025

Website had numerous options... Very fast shipping! Will def use them again!

Date of experience: April 3, 2025
Hank E. — Boats.net Rep
3 months ago

We're looking forward to helping you again. We appreciate your business!

Kentucky
1 review
0 helpful votes
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EXCELLENT DELIVERY
April 2, 2025

Ordered some Honda Mower parts and service was excellent. Everything arrived per the initial date and everything was OEM

Date of experience: April 2, 2025
Hank E. — Boats.net Rep
3 months ago

Glad we could do our part to help you with your mower. Thanks for the review!

Michigan
1 review
0 helpful votes
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Very Good.
April 2, 2025

Well i ordered a fuel pump for my Yamaha T8. Got the order in fast time, however I was sent 2. Two different orders, two different boxes, however I only needed one. I have no idea how another order was generated. Called this morning and requested a return for the one. Other than that, I was happy with the order.

Date of experience: April 2, 2025
Mississippi
1 review
0 helpful votes
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Mercury outboard parts
April 1, 2025

Easy to select the correct parts. Very well priced and quick shipping.

Date of experience: April 1, 2025
Hank E. — Boats.net Rep
3 months ago

Thanks for your review!

North Carolina
1 review
0 helpful votes
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Top notch
April 1, 2025

Well pleased with parts and service from you. I ordered other parts with another vendor more than a week before ordering from you and I still have gotten their parts and they have given me no updates or tracking information. Needless to say they have now lost a customer. Thank you for your top notch service. Gary Stewart

Date of experience: April 1, 2025
Hank E. — Boats.net Rep
3 months ago

We're proud to earn your business. Looking forward to helping you again.

New York
1 review
0 helpful votes
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VERY GOOD SERVICE
March 31, 2025

VERY GOOD BUSINESS TO DEAL WITH, VERY COURTEOUS. SHIPPING WAS THE BIGGEST ISSUE, WISH I COULD HAVE WENT TO ALBANY AND PICKED IT UP WOULD HAVE SAVED A LOT OF TIME.

Date of experience: March 31, 2025
Florida
1 review
0 helpful votes
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Great Customer Service, Fast shipping
March 30, 2025

Use boats. Net for all my Honda outboard parts. Shipping is fast and prices are good.

Date of experience: March 30, 2025
Hank E. — Boats.net Rep
3 months ago

We're happy that you've chosen us to source your OEM Honda parts. We appreciate the review and your business!

New York
1 review
0 helpful votes
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Great price
March 29, 2025

Boats. Net has great prices on products. The website site is very easy to use when looking for parts. Fast shipping, I have used them twice and both times the parts were in stock and I received them within just a few days!

Date of experience: March 29, 2025
Hank E. — Boats.net Rep
3 months ago

Nice to hear from our repeat customers! Thanks for your great review.