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BoardwalkBuy has a rating of 1.6 stars from 332 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BoardwalkBuy most frequently mention customer service, credit card, and tracking number problems. BoardwalkBuy ranks 965th among Electronics sites.
No positive highlights yet
I thought this might be a breakable piece of junk and was hesitant to try it out. When I pulled it out of the box I was surprised how simple the directions were to put it together. It had pictures which made it very easy. We had a bad bout of rain in my area so it was the perfect time to test the product out. It held up to wind and rain and my dog loves it!
Ordered two items for $40 plus $8.00 shipping, company intentionally shipped 2 different inferior items worth about $10. Filed a complaint with PayPal, company said I had to return the crap items to a Canadian address to process my refund, knowing it would cost $40 to ship to Canada from the US, even though they originally shipped from New Jersey.
I ordered Car Phone Charging Holder Stand Mounts for my wife, but it wasn't exactly what I wanted so when I contacted customer service, they were super helpful in assisting with my return. I've been a customer for some time now and I keep coming back.
Excellent company. All they release is just fine. Sometimes it's not all as everyone expects, but still, they are corrected.
I bought a WCar Gt300 Full 1080P Hd Dvr Dash Camera With Night Vision from BoardwalkBuy online site. I got a defective items. Right after that, I contact as soon as possible with there care support team to have a replacement then after the negotiation, I returned the items. 7 days later finally, I received the replacement with no defect and perfectly working at my MG. Thank for the immediate action! Best luck!
I think these service or down or I do not know. Maybe you need to hire more managers? I am waiting for your answer more than one week.
Even then, I've had a few issues with my order "going missing", but usually the customer service is helpful enough with this. Still a-OK with me.
Waiting for time for some items. The few orders I had problems were promptly resolved by customer support! Communication updating me on the status of my order is fast and clear. Customer support is versatile and operational.
They say they have great prices, but they don't. I've looked at what they have on sale and have yet to see anything that's cheaper than what I can get elsewhere.
I was having some trouble with items 'coz my product was lost in transit upon delivery and got to speak to BoardwalkBuy Support Team who was very capable and able to help me sort out my issue in record time. They make sure everything was in order.
Fantastic service!
Gain trust and grow your business with customer reviews.
Since 2013, BoardwalkBuy has operated according to three guiding principles:
Your Interests First
We offer the lowest prices for products and services featured on our site. Guaranteed. We will match and beat any price advertised by another company for the exact same product. We eliminate the fluff and gimmicks from our operations. Thus allowing us to pass the savings on to you.
Honesty/Transparency
We are open an honest about all products. We are customers as well, we know what it is like to receive a product and be unpleasantly surprised. This is why we disclose all relevant information about the products and services we offer and will resolve any issues you may have.
Superior Customer Service
We like talking to you. Really. Contact us about a product you have purchased, or to share your experience (good or bad). We’ll do what it takes to make things right.
Who is Boardwalkbuy?
Boardwalkbuy features products from a number of companies including national brands, retailers and boutiques. By providing the merchants with sales, we negotiate incredible deals with them.
Where are Boardwalkbuy's Products Made?
We work with a number of brands and businesses that produce goods around the world. Many of our items are made in USA and Canada!
What delivery methods does Boardwalkbuy Use?
It depends on the business that is shipping out your goods. Most businesses ship using USPS, UPS, DHL or Fedex.
