Lovely luxury cars with zero after sales service. Somehow they seem to forget that service is a continuous thing that extends beyond the purchase of your car. My experience has been over a number of years of watching staff lie about prices, lie about things that are wrong with my vehicle and a whopping deterioration of basic standards like cleaning the car after a service. When errors are made they give you vouchers which are not worth the paper it is written on because they do not honour them. Eventually I was told that my standards are too high and I must take my custom elsewhere. I communicated with managers on several levels in this organisation and they were all in agreement. So if you have high standards and would like to spend £40+K on your car, DO NOT BUY BMW.See critical reviews
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