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Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
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Good value for the money -- some of the tools are a little klugey, but you can work around them
I am new but I did not anticipate spending most of my allotted time using the chat feature because my website is crashed. I have been told it is not my issue but bluehost servers with the problem. Is this going to be a daily issue or is this unusual to have this many server issues. Once again today my website is inaccessible.
Site has been down for two $#*!ing days. I can't get nobody to fix the $#*!.
Tons of server issues and update issues. The UX experience is great though and top tier customer service.
Good service and customer support, helped me restore my site, thank you
Everything is good except the constant problem of the service going down.
The Bluehost support techs are always quick to respond to support chats. All Bluehost staff members are kind, respectful, knowledgeable available to assist me to maintain our 15+ websites.
Currently, I am unable to do anything with my site, it just shows a blank page, usually everything works, albeit a little slow.
Poor server response time, constant site reliability problems, terrible customer support. BlueHost was a good host before EIG ruined it.
My site has been down for weeks at a time without any notification from Bluehost. Also tech support people have been incompetent at times. Other times, I could not even access my Control Panel. Now I had my domain Askmysafetyexpert.com transferred out without my knowledge and I can't get it back.
Every time I speak to a Blue Host employee I get a different answer. I still do not have a web site due to crazy costs.
Support sucks, reps misrepresent services, continuous website problems, email problems for 2 days, etc.
La plataforma es muy ágil, y el servicio muy efectivo, sobre todo el de atención al cliente
Easy website set up through Bluehost Builder - cute themes! I've gotten 10+ error messages from Jetpack over the past week and a alf alerting me that my domain was offline. The day after I registered and was working on my site the whole Bluehost builder was down.:-( I'm in the process of launching a small business and need a functioning website 24/7.
I have been with Bluehost for over ten years. In my work I have clients who have other hosts, like GoDaddy. Bluehost outshines them because of their excellent customer support. As a developer, I appreciate as well that they don't dumb things down and limit access to technical features. Or, as some of the other do, charge extra for features that come standard with Bluehost.
Great Customer Service!
Every Tech has been very knowledgeable and patient with me!
There has been a problem accessing webmail for two days. Keep getting error messages "too many redirects" when trying to login to webmail. Once I get there finally then when trying to compose it says a compose session cannot be accessed. Spent an hour online with chat yesterday but no resolution. Have rebooted all devices, all computers, all routers as told but did not resolve.
Easy and simple work area platform and stable domain easy to reach
Good but my website is not getting traffic although I have optimized my website. I receive a lot of Junk emails instead of inquiries. I am not generating revenue
A web hosting company can have great tech service when all is well. But, it is when things don't go well - and it happens - that provides the hallmarks of great tech service. Bluehost has successfully and respectfully solved every single tech issue that I had no matter how complicated or difficult. The representatives take time to explain difficult applications and are always very polite. I learned a lot about Wordpress from the backend and also learned a lot about how to provide service for my own customers from a tech standpoint. Thank you, Bluehost, for helping my business for the past 3 years.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members