From the business
Bluehost has been empowering people to build and grow their online presence since 2003. As a leading web hosting provider trusted by over 5 million WordPress users worldwide, we specialize in making it easy to create, launch, and scale WordPress websites. With innovative tools, expert guidance, and powerful hosting solutions, Bluehost is your partner in building a professional online brand—without boundaries.
Bluehost Reviews Summary
The overall reputation of the company reflects a mix of positive and negative sentiments. Customers frequently praise the reliability of the hosting services, user-friendly interface, and the quality of customer support, particularly highlighting the helpfulness and professionalism of staff during technical issues. However, concerns arise regarding inconsistent customer service experiences, with some customers reporting inadequate product knowledge among representatives and communication gaps during service upgrades. Overall, while many users express satisfaction and loyalty, there is a clear need for improvement in training support staff and enhancing proactive communication with clients.
This summary is generated by AI, based on text from customer reviews
I find it hard to even know what I bought because you constantly keep selling me stuff.
I struggle to use your site to actually build and publish my site. I click publish and nothing gets published.
I don't understand anything from your website. I just want to buy a domainname, then make a website in Wordpress and that's it. I don't know anything from computers (well...). It's so user unfriendly and not practical at all.
I ordered an email when I registered and it did not come through and I have an error everytime I click on the email and office tab.
Need step by step on what to do after signing up...
Its taking a while to set up, nothing is working on first try. Have to refresh multiple time to do basic things like set up site, link WP to domain and install theme.
My customer service experience has been terrible. Plus, I have been trying to get a refund for my unused product and I was told a refund is not available. Refunds should be available for unused products.
Set up has been fairly easy, now I just need to build the actual website.
Purchased hosting plan but nowhere was it mentioned that i have only limited email options. Highly disappointed.
Created email on here but can't receive text via the mail
Your services has been terrible. This is my first time trying Bluehost and they have charged my card for a service I am not even able to access. I just spent over an hour on the phone with customer support after being told it would take a few minutes to look into and then nobody returned.
After waiting nobody replied. I just want the account cancelled
This is frustrating me to no end, and more that I get an opinion screen every minute!
I want to cancel this account. I cannot find anywhere to contact you for a refund if possible. I am not going to be able to use this.
I bought a second domain so I can create a second website. Everytime I try to create a new website, the new domain is not available for selection.
كانت تجربة ممتازة للحصول على الكثير من المميزات في بلوهوست
Why do i have to leave a message in order to leave a bad review but not vice versa
This is confusing, and I don't feel like there is enough explanation. I have no experience in web programming.
I am so confused; I don't know what i am doing wrong. Someone was supposed to contact me and i have yet to receive a call.
I'm still navigating through this platform. It may take me some time to process everything.
Too many hidden fees, too hard to start up, too hard to cancel. My approx. Less than one minute, wait time is around 20 minutes so far, and still no one.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members