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Blindster has a rating of 3.0 stars from 3,582 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Blindster most frequently mention credit card, bottom line, and second time problems. Blindster ranks 3rd among Blinds sites.
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We moved into new build home with no window coverings, so I was on the search for window treatments for most the windows in my home. I searched/got estimates from both local and online businesses. I stumbled across a blog that mentioned they used Blindster for their window coverings and it was stated that she was pleased with this company and that they had great prices. I did a bit of my own research and eventually decided to give this company a try. The first room I ordered for was our master bedroom. I ordered Roman blinds. I was very pleased with the amount of options and fabrics they had to choose from and their prices were very reasonable. I pulled the trigger and order 4 blackout Roman shades which I am pleased with. Since then I have ordered window coverings for my entire house, a combination of Roman and solar shades. The quality is great, even compared to local window treatment companies who are much more pricey. What truly sets this company apart is their customer service, it's top notch and I truly appreciate this! They are prompt, helpful and deliver on their promises. I am now a loyal customer and tell all my friends and family about them. During my process to obtain window treatments there were a few delays and a broken shade but Blindster makes it right for their customers. I'm thrilled I found them! Thank you Blindster for your products and commitment to quality customer service.
A small plastic part broke off. Maybe worth $2.00 Factory solution was buy a whole new blind. Now I'm stuck with blind that doesn't work!
We moved into new build home with no window coverings, so I was on the search for window treatments for most the windows in my home. I searched/got estimates from both local and online businesses. I stumbled across a blog that mentioned they used Blindster for their window coverings and it was stated that she was pleased with this company and that they had great prices. I did a bit of my own research and eventually decided to give this company a try. The first room I ordered for was our master bedroom. I ordered Roman blinds. I was very pleased with the amount of options and fabrics they had to choose from and their prices were very reasonable. I pulled the trigger and order 4 blackout Roman shades which I am pleased with. Since then I have ordered window coverings for my entire house, a combination of Roman and solar shades. The quality is great, even compared to local window treatment companies who are much more pricey. What truly sets this company apart is their customer service, it's top notch and I truly appreciate this! They are prompt, helpful and deliver on their promises. I am now a loyal customer and tell all my friends and family about them. During my process to obtain window treatments there were a few delays and a broken shade but Blindster makes it right for their customers. I'm thrilled I found them! Thank you Blindster for your products and commitment to quality customer service.
Tip for consumers:
Make sure oversized blinds are securely packed
Products used:
Everything I ordered
Perfect blinds! My husband was able to install the blinds quickly and easily with the supplies included and a drill. I love the color and they work exactly as I was hoping. I highly recommend Blindster and will buy from them again for my bedrooms.
Products used:
https://www.blindster.com/shades/cellular-shades/cordless-light-filtering-top-down-bottom-up-single-cellular-shades
Maybe it's just me, but my experience with Blindster has been fantastic. I gotta admit, i was a little concerned spending as much as we did, knowing that Blindster policy was to only replace one set of shutters if the measurements weren't correct.
I sent in the original measurements and had some communication with customer service making a minor adjustment (which still was a bit concerning).
The shutters arrived EARLIER than anticipated via FedEx. Upon opening all boxes during installation, all parts and hardware were included. The online installation Youtube videos were helpful, though the hardcopy with the shipment was adequate. Received all frames and shutters in perfect condition.
Installation went flawlessly, other than my own mistake on one where I installed the frame upside down which fortunately turned out perfectly. Install was super easy. Had my 16 and 17 year old daughters wanted to, I would've let them do it... that's how easy it is.
Thanks Blindster... I'll be back for more.
Tip for consumers:
Great deal.
Products used:
Shutters
Samples arrived very quickly. Ordered the blinds a week or so later. They arrived on the day that they said. Opened the box to see that they were packaged very carefully and wrapped in plastic. I had all 3 blinds installed in less than an hour. They are light and open and close very easily. Other blinds that I purchased from other companies were very heavy and when i pulled on the cord it seemed like I was going to pull it off the window they were so heavy. Thanks Blindster I'll be back for more blinds...
Products used:
Cellular shades
I ordered the beautiful roman shades with the pink florals on them for my craft room. The sales rep did a great job helping me order the shades since I had never done it before. They arrived quickly and my son had no trouble installing them for me. Happy customer! Beautiful windows!
Tip for consumers:
If you don't know how to order with all the customization, call in and sales department can help you. They made it very easy for me.
Products used:
pink floral roman shades
This is the second time I've ordered cordless up-down double cell shades. Product samples are generous enough to make a good decision about style and color. Ordering online was very convenient. Order receipt, production and shipping were communicated via emails. Product quality and price is excellent. I will continue ordering from Blindster and recommend this company to friends and family.
The order of about 36 blinds was exactly right. A few imperfections in 4 of the blinds was immediately taken care of with new shipment of those 4 blinds at no cost to me. Plus they replaced some valances that I measured incorrectly at no cost. Very satisfied!
I finally received my Blindster Solar shades. Happy with the quality, install process and adjustments. I am happy to report I was able to automate and make these shades smart so that they automatically raise and lower based on time or weather. Happy to provide more info on how to do this for less than $50. Does not require any changes to your motorized shades. *******@gmail.com
Every blind that we ordered came in exactly in the color I wanted and had excellent instructions on how to install.
For years I purchased shutters and shades from Shades, Shutters and Blinds till they abruptly went out of business. I am so happy with Blindster. Not only are they fair on price but their customer service is as good as it gets. I will continue to buy from them and recommend them to everyone. BTW... the shutters with the Z-Frame are so easy to install.
Steve
We had several in home estimates on solar shades for our home. After looking at the money we would save on Blindster, we decided to give it a chance. We bought one initially to make sure we were happy with the quality and color. Then we purchased for all other windows. Our initial blinds had a shade with pull chain, we decided to go with the spring pull shade with others. They both were of good quality. We could not decide between the 93% and 95% solar shades as we wanted to keep the heat out but keep out view. The 95% kept out more heat and you could see thru almost the same. The pictures below with the 2 windows shows a 93% on left and 95% on right. The second picture shows how the shades look with valances. It is certainly a nicer look with the valances but in areas with little use, I'm not sure they are worth the price. I would purchase from this company again.
The customer service from these folks is Terrific! The quality of the blinds we received is amazing. Highly recommend these folks to anyone looking to get quality custom window treatments with no hassle whatever. Our ugly windows are looking awesome now thanks to Blindster!
I have ordered custom blinds from blinster.com, several times or more. This company has gain a very impressive customer services award plus status within my household. This company stands behind their name and goes beyond measures to service their clients needs. I just love them!
Excellent! Was recommended by our son in law who ordered 17 blinds -in Bel Air, Maryland.
Associate who assisted us was patient, efficient, and very accurate!
Good thing he suggested sending samples of the shade colors - we were able to accurately select the color that complemented our walls. Perfect! Associate was knowledgeable and friendly. Thank you - we would recommend you to all of our contacts.
This was the first time I ordered with Blindster. After watching the measuring video online, I had a question about measuring, so I called them and they were VERY helpful. The blinds are very good quality and they fit PERFECTLY! I'd definitely order from Blindster again. OH, and the free samples of colors that they sent me were very helping in choosing a color that looked good in my house.
I would recommend Blindster to anyone I know. In fact my son just put in an order for 5 sets. They keep you in the loop as far as production and ship when they say they will. Great product too.
I just wanted to say what an awesome, refreshing relief it is to work with a company with such great customer service! I have dealt with the worst of the worst customer service out there, and the difference in working with a company that treats me like a person vs. just an expendable number is huge. My custom blinds (at a fantastic price!) look just beautiful, and you can bet I will gladly return to Blindster for all of my future window treatment needs in my new home! Thank you!
I tried Blindster after a difficult experience with another company. The blinds are great, and Kim's customer service was exceptional! Nice experience - I'll be back.
Top down, bottom up blinds are great. We bought them for a log cabin we had refurbished and they really look nice. I ordered some more for my kitchen and reading room, but haven't installed them yet. You won't be sorry to do business with this company. I highly recommend.
Ordered several blinds following their instructions. Arrived on time, easy to install. Look great. Had one problem (due to my own oversight). Called them and quickly was provided with a solution by them, without me having to push or prod. Blindster will be my only provider from now on -- great product, great customer service and care - real care.
Blindster has excellent customer service.
Their products were just as we wanted (just 1 mistake due to a mishap for which they cheerfully fixed).
The saleslady that called to double check my order went more than the extra mile to help get the order correct. Thank you!
I will definitely buy from Blindster again!
The website was easy to manage. The blinds arrived on time and in excellent condition. The fit and finish was excellent. Easy to install and work great. I was impressed enough that I ordered some vertical blinds for a large window and just installed them last night. Same quality!
I made a test order initially. They arrived within two weeks from start to finish. The blinds were well packed, included all hardware and clear directions. The item itself was very nice. All clean edges, quality work. Their performance is super! Nearly all light is blocked (just edges allow some bleed by) and the foil lined, R5 value is a great piece of our home's efficiency measures.
I returned to buy more. And will return to buy more!
Everything was delivered quickly and product was perfect plus getting a 35% discount which made the deal much better
Product was actually of better quality than anticipated. Had our blinds within the estimated timeline given, and everything fit great. Shopped ariund a lot prior to purchase, and could not find a better value anywhere.
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With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.
In the fall of 1999, our CEO left a job in sales at a Fortune 500 company to start a business. With $5,000 in savings and no experience in the window covering or eCommerce industry, he started a company to sell blinds on the Internet. In February 2000, just days before the dot-com crash, he launched the company. Despite the poor timing, in less than five years the business grew to become one of the largest custom window covering retailers in the U.S., with sales exceeding $25M annually. He decided to sell that business, but just a few years later, he decided to give it another go. On December 9th, 2010, Blindster.com was born.
