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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.6 stars from 3,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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Prompt and friendly service. Shipped within stated time frame. Good quality product.
Credit card charged two weeks before I received blind. Blind arrived incomplete, missing tilt wand. I was told it would take ten more days before my part would arrive. This is just unbelievably poor (bad) customer service. I probably won't order again and will tell others to use the competitor as well. No excuse for this lapse in service. The market place has the power to deal with this situation effectively.
Had an order of 20 Windows, 2.5 in faux wood blinds all fit perfectly. No issues at all. Order was received early, all items were present, couldn't have been an easier process.
Ordered my blinds followed they're measuring instructions all fit perfectly color was a little different than I expected but looks great anyways
The only oddity was everyone's hardware was different but had enough for everything between ordering and delivering was here with in 10 days I would gladly recommend them I ordered seven blinds two different colors
We are so happy we ordered Roman shades from Blindster for our sunroom. They fit perfectly & are really great at keeping our room cool during the hot summer months.
I installed 40 blinds in my home from blindster. Every blind ordered was exactly cut to my specifications as ordered on the website. The double honey does an excellent job of keeping out the heat during the summer and really keeps my house warm in the winter. A great company and great product.
Excellent service and high quality products. After much on-line searching, it is clear that Blindster offers the most value for the money.
Highly recommend.
I'm This is the second time I have ordered blinds from Blindster. All of my blinds came earlier than expected and in perfect order. I will definitely use them again. I have already told friends about them.
Blinds were perfect sizes and seem to be good quality. Only issue was there was no rhyme or reason as to the hardware supplied.
Very Very good. We got what we ordered, they fit great and look great, We are very happy with the Blinds.
Roller scalloped shades are very pretty. I wish they blocked out more light I feel this was my fault should have checked description more carefully.
Blinder has been awesome! We used them for our home and for 2 rental units. They were great blinds at a great price. They even sent a new one for free when I messed up the measurement.
We will be back!
This is the second time I've ordered blinds. Both times the blinds were excellent. The quality is better than box store blinds and the price is less.
Fast delivery. Good quality and very well made. Happy I found blindster on my computer
The ordering, shipping, and billing were all terrific. My set of blinds missed a QC check and need to be replaced. I also discovered I'm not a fan of cordless blinds. The replacement process seems to be going smoothly, but is still ongoing.
Out of 6 roller shades, the mounting clip was put on upside down on 2 of them. We did not risk breaking them to mount them correctly, so they are mounted with the cord twisted.
Also, Chris who put in my order *******, or a breach in your system, MIGHT have been the cause of my Discover card being hacked. It had only 3 charges on it and 2 of them were from my supermarket where I scan the card. The card has never been out of my sight. Discover caught on to fraudulent charge #3 and blocked the online charges using it.
Got what I wanted at a discount and faster then the local home improvement store.
My new Roman shades are perfect. The gray silky fabric is beautiful and luxe, they operate smoothly, and look fabulous. I went through three separate sample orders before I could decide, and customer service was very helpful. They arrived packaged very well, and were simple to install. All in all a great experience, very unusual these days. (It is a shame everything we buy can't be made in America with this level of quality, attention to detail, and good service.). I will certainly be a repeat customer if I ever need blinds again. Their measuring videos were helpful too. And I thought the price was fair for such good quality. I got the total blackout liner.
Ordering is easy, but that's the only thing that went right. After waiting three weeks l, the order arrived... wrong. Had to call customer service, send photos, and follow up to get what I wanted made. While waiting another three weeks for the replacements, my credit card number was stolen and used throughout the east coast. I had no idea how the crooks stole my cc info until I read others that ordered on Blindster had similar issues. Not good. Overall the blinds appear well made and fit nicely. Now if they could only get their act together with everything else...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members