On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.6 stars from 3,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
We monitor reviews for authenticity
What a daunting task. It's a pain to select colors, make sure you measure correctly & then make sure you find a proper deal. Blindster was awesome on all fronts. They communicated perfectly, making sure we had samples & confirming measurements and instructions. They also allowed us to take advantage of an offer that wasn't actually in place at the exact time of our order, saving us a couple of hundred dollars. I would highly recommend.
Took my husband a couple of hours to install two blinds. He had to run to the hardware store and do multiple modifications. Also, one of the bottom rail end caps was missing. Not impressed.
Blinds arrived in good condition, were easy to mount and fit the space perfectly.
We are very happy with the products that we purchased from Blindster.com (natural woven shades). The shades arrived individually packaged to prevent damage during shipment, the measurements were spot-on, and the installation was very easy. We love the look of the shades and are planning to purchase more for the remaining windows in our home. We will use Blindster.com for all of our window treatment needs, because after shopping around online, they are the BEST product at the BEST deal (in our opinion).
The blinds came as promised.
The left cords on both blinds don't work. I have to call customer service. The right side does work and they are the right size and are installed by me!
Satisfaction with our original purchase has lead to a second purchase for our home and soon a third. Also have gifted to our children for their home. Such great price and value
The blinds were delivered quickly, i constantly got updates as to the status of the processing of my order. They look fantastic, the quality if great.
We have very tall windows and required custom blinds. The blinds we ordered fit our windows perfectly. Blindster's prices were the best we could find. We would definitely order from them again.
This was not the first time I've ordered blinds from this site and I have always been very satisfied. This time the package arrived damaged and the blinds were exposed. Since the damage was to the back of the blinds I did not go to the expense and trouble of returning them. I did take photos of the package just in case the blinds weren't usable.
Customer service is good, the staff is knowledgeable and polite.
Few companies have perfect Internet sites and Blindster is not among the exceptions. Despite a bit of struggling with that the result is very good. We like the product and the price was reasonable.
You need more detail in the measuring instructions and instructions on line on working with the valances. Two of the valances sent to me arrived damaged.
Contact with your people was in every case positive and productive.
Blinds arrived quickly and fit perfectly. I had a slight issue with one of the blinds but I called customer service and they walked me through how to fix the problem.
This was my first experience not only dealing with Blindster but also purchasing blinds online, and it couldn't have gone any better. Blindster kept me posted on the progress of my order and it arrived in a very reasonable amount of time.
In addition, the Blindster blinds arrived securely packaged, included all appropriate hardware, a nice header piece with clips and fit perfectly.
I am very pleased with this purchase and would not hesitate to shop Blindster again.
I ordered 3 very large solar shades for an outdoor pavilion. It took about 3 weeks for them to arrive. They were installed in about 2 hrs. They look fantastic.
Needed to screen a small (3x3) bathroom window near a walkway without ruining the view. Chose the up/down blind. It is good quality and fits well. Very happy with the whole process.
Blinds are nice in appearance, but very light weight and kind of flimsy. Did not return them because we had to cancel our credit card because my number was stolen from this site and I didn't want to give them another card number.
I ordered during the Memorial Day sale 2016. The product was as described and received ahead of schedule.
I will definitely check with Blindster.com first when i am ready to order more window treatments. Thanks!
Blindster.com provided excellent service, including replacement of original shades
Due to a misunderstanding of measurements. I am gratefl
My blinds were perfect. From time of order until arrival was less than I expected and they fit perfectly. I will buy from blindster again
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you had a problem with your installation. I will call you directly to resolve your issues.