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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.6 stars from 3,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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This was the second time we ordered blinds from Blindster and it will not be the last. They are very easy to work with if you need extra help with your order and the product you get is fantastic. This is one of the nicest companies I've dealt with.
My friend bought blinds and said how great they were and was she right I sent for samples and ordered them for all windows in my home love, love, love, them. All blinds fit perfect. Was not notified when they would arrive until after they weredelivered but they are worth the money and would recommend them to all my friends.
Had ordered blinds from selectblinds and they went up a lot when they went to the electric lift. Love the idea, but not the economy so I went with Blindster.com. Loved that they talked to me, then I submitted online and changed my mind about color. They Called me and suggested I really should get samples. I didn't want to but I was persuaded and I changed my mind again - and love the final result. They took a little longer than I thought, but just days and they checked on them for me and expedited them - all just so extremely polite and NICE. Two were a little too big, but I can't blame them - I am NOT great at measuring and hate that measure top, middle bottom - but I didn't even see, because my installer just trimmed them up and hung them while I was out. One was bent - also not blindsters fault - obviously crushed a bit in shipping, but my installer told me not to worry, the part that goes over the top rail would cover it and no one would know. Plus, he was thrilled those covers are magnetized, much easier to hang than the clip on ones we got with our other blinds. They look great and now we have privacy and can block the sun when it is late afternoon, or tilt them open for light and a look at the yard. Bravo - everyone was so helpful. PS, my first choice on the web was pretty much what I got; but some colors in the oaks are really different in the samples, so just get samples!
I bought 2" white faux wood blinds for my bathroom. There was a promo going on so I saved even more on their already low prices. Ordering was easy, they arrived on time and I love them! Will be ordering more in the future!
Excellent customer service. We had an issue with the shades being too long but the problem was resolved and we were compensated for the trouble.
Very satisfied with our plantation shutters and the customer service provided by James.
I can only review on what we have installed and so far great! The single direction cellulars were very easy to install. Hubby did all three in less than an hour. We recently received second half of order, the dual direction or up and down cells are smaller in size and I will review these later.
The experience I had ordering the blinds was way better than trying to go through Home Depot or Lowes. I am recommendIng Blindster to everyone I know. It was a great pleasure doing business with Blindster!
The sales representatives were very professional, helpful & polite! My blinds were just like I ordered.
I purchased two large wooden blinds. When I began installing the hardware, I wanted to add an additional center support. I contacted Blindster and the customer service representative took care of having an additional support sent. They fit perfectly and look beautiful.
Upon delivery we found that the carton was split in half from the top down the sides, after inspection we have not found and serious damage but there are some scratches on the surface of some of the cover fabric on the top of the units.
We had an excellent experience with Blindster! Quality product, easy to order and easy to install.
We are very pleased!
Great product selection, and prices. Easy to install. They look like fabric, let some sunlight in, but keep the heat out. I am very pleased.
I needed blinds in my man cave before everyone showed up. Could not get them
In time from regular sources and ordered from blindster. They came quickly, looked great and were half the price of lowes or Home Depot.
Would do it again
I ordered room darkening shades that arrived with frayed edges, and defects in the material throughout the shades. Even the pulls looked cheap! There's supposed to be a 60 day guarantee, but you either have to pay for shipping, approximately $40, or donate them, where there's a $45 fee attached, for crediting you. This is extremely unfair. What does satisfaction guaranteed mean? I don't think I will purchase shades from this company again.
Excellent website but never got updates on progress of shipping and head rail was slightly damaged. We covered it with the decorative piece that comes with it and it covered.
Every single sales person was kind compassionate about their products and took time to treat me like I was their only customer. Every shade or blind ww received was a perfect fit and easy to install. Most of all they look beautiful!
Had to get another set of blinds due to installation irregularities. Nominal replacement charges(less than new set of blinds). No problem! Great company to do business with.
Thanks!
Received them in less time than expected. Easy to install, looks great.
These shades are great! Installation was east and the hardware a higher quality than others I have used in the past. I bought the 3 inch sheer shades. They are exactly what I wanted.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you aren't happy with your orders or our service. I apologize that you weren't contacted as promised. Our response is not computer generated, this was just a simple human error. We have now left a voicemail and an email for you.
I would appreciate it if you can contact us about your problems. Roller Shades are the hardest products to measure accurately. We would like to determine the problem and prevent any future errors on either side.
Thank you!