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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.6 stars from 3,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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I have slowly replaced all of my existing shades with blinds from Blindster - the fact I can customize the size so easy as well as where to place some of the hardware is simply great. Love the convenience and they always deliver.
I love my new blinds. They were so easy to install. I will recommend blindsters to all of my friends. Thank you.
I needed a size of venetian blinds we couldn't find readymade. Blindster did an excellent job, and we received them very quickly.
Excellent quality. Very easy to install. Would definitely order again.
Very pleased with entire process. Easy to order, fast shipment, and quality blinds for a reasonable price.
After I received my order I realized I'd mismeasured. I called Blindster for help to remeasure, received excellent help, paid another $15, & have beautiful blinds. I couldn't have driven to the big box store for $15! Icalled for help to install the valance & got a great text picture that showed me the process. Thanks!
When I called Blindster to order blinds to replace two that had torn after three years, they offered (without my asking) to replace them at no charge.
On another order I needed one blind and mistakenly ordered two - they credited back the amount paid for the unneeded blind.
I HIGHLY RECOMMEND BLINDSTER.
We just measured and ordered. Hardest part was to decided what color.
Have bought many blinds from Blindster and have had great service each and every time. Have reccommed them to many people.
It was beyond easy to measure, pick, and order. Quick delivery. Will use again!
The first set arrived without the valance( error in ordering). The problem was taken care of, without any hassle, their customer service people were very helpful and seemed to genuinely want to make sure I was satisfied.
We found Blindster to be a good value, a good product, easy to install, and great customer service in ensuring we would be satisfied with the end product. Thanks for the great experience!
We do not use the credit card we purchased our blinds from you, often. We use that one so sparingly that the last purchase we used it, in months, was at Blindster! We were alerted that our credit card was used for large amounts of purchases elsewhere, apparently because Blindster employees are either dishonest with your customers information, and/or your websrte is not secure. Thank goodness our credit card company alerted us, but we were highly inconveneinced and were required to close the account and reopen it with new cards issued days later. Please update your security with your customers.
I'm sorry to hear that you had a problem with your credit card.
Blindster takes the security of all our customer information very seriously. We do not store any credit card information on our website and our checkout process is protected by the very latest security protocols and firewalls. We hire an outside security expert to monitor the security performance of site continuously. We also run period tests that tell us any weaknesses in our programs or servers.
According to our IP records, your order was placed in a location in your city. None of our employees can access your credit card number, security code or expiration date.
I ordered roller shades for our ranch cabin - the shades are great. My only negative is the measuring and even though I was provided assistance, the shades were about 1/2 inch too narrow, but they will work. My customer service representative, Sandra, was terrific! Can't say enough good things about her help.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you had a problem. I will contact you to get this resolved right away.