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At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster has a rating of 4.6 stars from 3,584 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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I ordered a faux wood blind to conceal a small alcove. It fit perfect, and although it came with no instructions it was easy to install. Perfectly satisfied.
They were very helpful with my order. Great experience!
Very easy to order online. They built to the right sizes and the blinds installed in 20 minutes for each window.
Placed Order received order. Several issues one being my own fault as I mismeasured a window. Blindster replaced the order without question and only charged me $15 for shipping. Which I though was more than fair.
There was also an issue with mounting the valances. Think they could improve on that although it would take some effort on their part and a redesign. They are basically a middleman between the buyer and manufacturer so this will not happen.
Lastly when I received the replacement the Vertical shades were warped which caused them to hang with gaps between several of the blinds. I sent pictures to the rep and they sent them on to the manufacture. Blindster is replacing that but all this could be minimized or avoidable in my view. It would just increase cost on the sellers end.
I don't have any background with window coverings but I was a Quality Manager for 35 yrs for large construction, environmental and facility services contracts.
I had never ordered blinds on line. You made it a simplified process, and I am very satisfied with my blinds.
I am so happy with my new faux wood blinds. We had 7 windows to install the blinds in and the job couldn't have gone any smoother. The instructions for measuring the windows and for the installation were excellent. I will be buying more blinds and shades from Blindster in the future. I highly recommend this company.
Had ordered 2 faux wood blinds, when I received them, one was not working properly. I contacted blindster and they replaced the damaged one free of charge.
My wife & I have been looking & pricing blinds for 3 years but quality & price have kept us from making the purchase. When I heard the radio ad for Blindster I figured it was worth a look and we are so glad we did. The quality we wanted, the best price & fast shipping! They all fit perfectly & look amazing. Our house really has a different feel now. Thanks Blindster!
Ordering, shipping went without glitch, blinds arrived well packaged with complete installation hardware and easy to follow instructions. The quality of the raise/lower mechanism is not what I expected. The blinds do not lift and lower evenly and need to be manually 'leveled out' with each use. I regret not paying the extra cost to get the cordless option.
One of the top valances came an inch short, but when I let them know they sent a new one to me. The price was great and they were very willing to make things work. If and when the need comes I will use them again.
Very pleased with the blinds we ordered. Arrived quickly and fit perfectly. Will order more.
Easy transaction. Very high quality product. Easy installation.
The measurement of the blinds were accurate with they arrived. I did notice a few of the blinds had minor scrapes and a few chips on unnoticeable places. But the affordability makes up for it, i guess. Overall not bad.
GREAT good product, good delivery time. Will use again and tell my friends.
These blinds are fabulous! They match the wood trim in my farm-style home perfectly! They look lovely, work smoothly and fit perfectly! I will cover the rest of my windows in blinds from Blindster.com!
Order was placed with a helpful representative. Order was slightly delayed but I received advanced notification- a nice touch!
Products arrived in perfect shape, good instructions and the installation went perfectly!
I could not be happier!
We ordered one blinds set and overall constructions is flimsier than from a competitor we had previously used. There are also too many strings hanging down - 2 on the left and 4 on the right. I'm not sure why that is necessary. Once installed, the left mechanism to open/close blinds didn't work so we had to take them down and see what was wrong. Turns out a piece had come loose, and we were able to see how it goes together and fix it. Now they are up and it works OK but I had to tell my son not to mess with it.
I'm sorry you had a problem with your order! I will call you to get this resolved. It doesn't sound like the shades are lifting and lowering properly.