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BlindsterReviews 3,582

3.8
How would you rate Blindster?
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Blindster Reviews Summary

Blindster has a rating of 3.8 stars from 3,582 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 4th among Blinds sites.

service
147
value
154
shipping
151
returns
51
quality
151
New York
2 reviews
1 helpful vote
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Love it!
November 2, 2016

All great, but add the review tab on the website to the right-hand side to that it does not obstruct the form entry for billing!

Date of experience: November 2, 2016
Colorado
1 review
0 helpful votes
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Great value
November 2, 2016

Quick service, easy to order and the final product looks and operates great!

Date of experience: November 2, 2016
Michigan
2 reviews
0 helpful votes
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High quality at a low price
November 2, 2016

I have ordered twice, and I have been extremely happy both times. I currently work for a major big box, and haven't been able to match this price. Highly recommend this to every home owner.

Date of experience: November 2, 2016
Colorado
1 review
0 helpful votes
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Great
November 2, 2016

Excellent customer service. Would buy from them again in a heartbeat. No drama.

Date of experience: November 2, 2016
Connecticut
1 review
0 helpful votes
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Outstanding service and high quality blinds!
November 2, 2016

My blinds fit perfectly and look great plus installation was easy.

Date of experience: November 2, 2016
Illinois
1 review
1 helpful vote
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U guys are great
November 1, 2016

I own a slaon and that's why I used your website because I have 6 windows to hang blinds. Checking around it was gonna cost a lot of money but I got on your website and was so excited to find exactly what I was looking for for a great price! Also I received a call from you and just to check if all the windows were truly the same size. That was so awesome and so impressive! Thank you and I will for sure be using you again shortly I'm sure

Date of experience: November 1, 2016
Florida
1 review
0 helpful votes
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Just what I expected, for the right price, quick turnaround. I will definitely use them again

Date of experience: November 1, 2016
New Mexico
1 review
0 helpful votes
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As ordered
November 1, 2016

Instructions so-so, had experience. Went up quick, will purchase in future.

Date of experience: November 1, 2016
New Mexico
1 review
0 helpful votes
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Well done
November 1, 2016

I was really pleased with the shades and the quickness of service. They were replacing other shades and the fact that they use the same hardware was really nice. I would order from you again

Date of experience: November 1, 2016
Wisconsin
1 review
0 helpful votes
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Great product, customer service not so much!
November 1, 2016

Product is great! Customer service not so great! We called with a question and after being told we were wrong by a lady, we were hung up on!

Date of experience: November 1, 2016
Florida
1 review
0 helpful votes
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I screwed up... and they still made it right!
November 1, 2016

Great company with outstanding products. I mis-measured one of my ordered blinds, and when it aarived and didn't fit I called them. I told them that the error was mine and not theirs, but they insisted that they have a policy, where, " it fits or its free" So for $15 for handling and shipping they made me a new blind that works great. Who knew that there was a company that really wants you to be happy That company is called Blindster!

Date of experience: November 1, 2016
Texas
1 review
0 helpful votes
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Great product
November 1, 2016

Always like this company, there blinds always perfect

Date of experience: November 1, 2016
Arkansas
2 reviews
0 helpful votes
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Way too Easy
October 30, 2016

I measured as instructed, received my shutters, and although I planned for it to take hours to install, I installed 4 shutters in less than an hour. Unpacking the shutters took almost as long as installing them. The price was good, quality was excellent, and service was superb. I held back on doing one room to see how the other rooms turned out. Without hesitation, I just placed another order for the remaining room. I will be recommending you to friends and family. By the way, I used the current promo code instead of the one I heard on the radio while listening to Rush Limbaugh since it was 5% better, but just wanted you to know that I first heard about your company from your radio advertising. Thank you!

Date of experience: October 30, 2016
Rhode Island
1 review
0 helpful votes
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I purchased a cordless solar roller shade for a glass door and love the fabric, but it ends there. I wish I had gotten a corded version as it takes about 15 minutes to get the shade rolled up after being down. I have small children, so I generally have nerves of steel, but this pushes even my limits (I never write reviews)! Asside from coaxing the shade to roll up, the endges have freying along both sides. So in short, I wouldn't buy this shade again considering I had planned to use it regularly. I'll admit that I did not contact Blindster about this as I didn't realize how the shade wouldnt work with regular use until a couple weeks after receiving it and didnt have time to contact support.

Date of experience: October 29, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you are having problems with your shades. The shades should roll up and down easily, although the corded version will be easier to operate. The shades should not fray if they are balanced and installed level. I will call you right away to get this resolved.

Arizona
1 review
2 helpful votes
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Great customer service.
October 28, 2016

We ordered 4 blinds but had an issue with the largest. It was bent in shipping and unable to be straightened out. Called customer service and they sent out a replacement which arrived in perfect condition. We have 2 more rooms to put blinds in and will definitely use Blindster.

Date of experience: October 28, 2016
California
1 review
0 helpful votes
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Good product for a fair price.
October 28, 2016

Product arrived as promised, I had my tenant measure, not again. Have they been measured correctly the blinds would've been awesome, even so theyre still great... the free replacement wasn't quite free, but the discount was better than starting over with a new order.

Date of experience: October 28, 2016
California
1 review
0 helpful votes
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The phone order was very pleasant, and came in timely matter. And was easy for my husband to install.
Although I think they are a bit noises when pulled down.

Date of experience: October 28, 2016
California
1 review
0 helpful votes
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Fantastic company
October 28, 2016

I Love this company, service is great!, Quality is Great! I made a mistake in measuring, and they were very nice in re-making the mistake for a small fee.
Very cool... I will most definitely be using, and recommending this company in the future.

Date of experience: October 28, 2016
South Carolina
1 review
1 helpful vote
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New Windows
October 28, 2016

We had new windows installed, and new shutters were the perfect finishing touch. They are lovely and make our kitchen and bath look brand new!

Date of experience: October 28, 2016
New York
1 review
1 helpful vote
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2" privacy wood blinds
October 28, 2016

I had a very good experience with blindster.com The order was packaged well and the blinds were delivered perfectly. The one slat that had an imperfection was replaced with a whole new blind immediately. The customer service is Excellent! I purchased these blinds for living room and bedroom. They are great for privacy on windows that you don't open often. With no holes on the slats there is no way anyone can see in. I love them!

Date of experience: October 28, 2016

From the business

With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX