- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Blindster has a rating of 3.0 stars from 3,582 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Blindster most frequently mention credit card, bottom line, and second time problems. Blindster ranks 4th among Blinds sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
We moved into new build home with no window coverings, so I was on the search for window treatments for most the windows in my home. I searched/got estimates from both local and online businesses. I stumbled across a blog that mentioned they used Blindster for their window coverings and it was stated that she was pleased with this company and that they had great prices. I did a bit of my own research and eventually decided to give this company a try. The first room I ordered for was our master bedroom. I ordered Roman blinds. I was very pleased with the amount of options and fabrics they had to choose from and their prices were very reasonable. I pulled the trigger and order 4 blackout Roman shades which I am pleased with. Since then I have ordered window coverings for my entire house, a combination of Roman and solar shades. The quality is great, even compared to local window treatment companies who are much more pricey. What truly sets this company apart is their customer service, it's top notch and I truly appreciate this! They are prompt, helpful and deliver on their promises. I am now a loyal customer and tell all my friends and family about them. During my process to obtain window treatments there were a few delays and a broken shade but Blindster makes it right for their customers. I'm thrilled I found them! Thank you Blindster for your products and commitment to quality customer service.
A small plastic part broke off. Maybe worth $2.00 Factory solution was buy a whole new blind. Now I'm stuck with blind that doesn't work!
We moved into new build home with no window coverings, so I was on the search for window treatments for most the windows in my home. I searched/got estimates from both local and online businesses. I stumbled across a blog that mentioned they used Blindster for their window coverings and it was stated that she was pleased with this company and that they had great prices. I did a bit of my own research and eventually decided to give this company a try. The first room I ordered for was our master bedroom. I ordered Roman blinds. I was very pleased with the amount of options and fabrics they had to choose from and their prices were very reasonable. I pulled the trigger and order 4 blackout Roman shades which I am pleased with. Since then I have ordered window coverings for my entire house, a combination of Roman and solar shades. The quality is great, even compared to local window treatment companies who are much more pricey. What truly sets this company apart is their customer service, it's top notch and I truly appreciate this! They are prompt, helpful and deliver on their promises. I am now a loyal customer and tell all my friends and family about them. During my process to obtain window treatments there were a few delays and a broken shade but Blindster makes it right for their customers. I'm thrilled I found them! Thank you Blindster for your products and commitment to quality customer service.
Tip for consumers:
Make sure oversized blinds are securely packed
Products used:
Everything I ordered
Perfect blinds! My husband was able to install the blinds quickly and easily with the supplies included and a drill. I love the color and they work exactly as I was hoping. I highly recommend Blindster and will buy from them again for my bedrooms.
Products used:
https://www.blindster.com/shades/cellular-shades/cordless-light-filtering-top-down-bottom-up-single-cellular-shades
Maybe it's just me, but my experience with Blindster has been fantastic. I gotta admit, i was a little concerned spending as much as we did, knowing that Blindster policy was to only replace one set of shutters if the measurements weren't correct.
I sent in the original measurements and had some communication with customer service making a minor adjustment (which still was a bit concerning).
The shutters arrived EARLIER than anticipated via FedEx. Upon opening all boxes during installation, all parts and hardware were included. The online installation Youtube videos were helpful, though the hardcopy with the shipment was adequate. Received all frames and shutters in perfect condition.
Installation went flawlessly, other than my own mistake on one where I installed the frame upside down which fortunately turned out perfectly. Install was super easy. Had my 16 and 17 year old daughters wanted to, I would've let them do it... that's how easy it is.
Thanks Blindster... I'll be back for more.
Tip for consumers:
Great deal.
Products used:
Shutters
Samples arrived very quickly. Ordered the blinds a week or so later. They arrived on the day that they said. Opened the box to see that they were packaged very carefully and wrapped in plastic. I had all 3 blinds installed in less than an hour. They are light and open and close very easily. Other blinds that I purchased from other companies were very heavy and when i pulled on the cord it seemed like I was going to pull it off the window they were so heavy. Thanks Blindster I'll be back for more blinds...
Products used:
Cellular shades
I ordered the beautiful roman shades with the pink florals on them for my craft room. The sales rep did a great job helping me order the shades since I had never done it before. They arrived quickly and my son had no trouble installing them for me. Happy customer! Beautiful windows!
Tip for consumers:
If you don't know how to order with all the customization, call in and sales department can help you. They made it very easy for me.
Products used:
pink floral roman shades
I finally received my Blindster Solar shades. Happy with the quality, install process and adjustments. I am happy to report I was able to automate and make these shades smart so that they automatically raise and lower based on time or weather. Happy to provide more info on how to do this for less than $50. Does not require any changes to your motorized shades. *******@gmail.com
For years I purchased shutters and shades from Shades, Shutters and Blinds till they abruptly went out of business. I am so happy with Blindster. Not only are they fair on price but their customer service is as good as it gets. I will continue to buy from them and recommend them to everyone. BTW... the shutters with the Z-Frame are so easy to install.
Steve
We had several in home estimates on solar shades for our home. After looking at the money we would save on Blindster, we decided to give it a chance. We bought one initially to make sure we were happy with the quality and color. Then we purchased for all other windows. Our initial blinds had a shade with pull chain, we decided to go with the spring pull shade with others. They both were of good quality. We could not decide between the 93% and 95% solar shades as we wanted to keep the heat out but keep out view. The 95% kept out more heat and you could see thru almost the same. The pictures below with the 2 windows shows a 93% on left and 95% on right. The second picture shows how the shades look with valances. It is certainly a nicer look with the valances but in areas with little use, I'm not sure they are worth the price. I would purchase from this company again.
I tried Blindster after a difficult experience with another company. The blinds are great, and Kim's customer service was exceptional! Nice experience - I'll be back.
The website was easy to manage. The blinds arrived on time and in excellent condition. The fit and finish was excellent. Easy to install and work great. I was impressed enough that I ordered some vertical blinds for a large window and just installed them last night. Same quality!
Long story short - I ordered 3 blinds and they fit and mounted fine but 1 of them did know scroll as it should (didn't scroll at all). I left a poor review and they contacted me immediately with the probable cause (settled during shipping) and it was a 10 second fix that I just couldn't see without knowing the product. So THANKS! It's good to know they read the reviews and take action. I'll be back!
The blinds I ordered are exactly what I've been looking for. Very easy to order, fast shipping and excellent product! I will definitely buy again!
My wife and I were so happy with our recent order, i would prefer this company to anybody and everybody thanks Blindster you made my home look more beautiful and with coupon u can't go wrong look forward to my next order in the coming weeks and customer service was great.
Ordering process was easy and very clear on measurements.
Product was better than expected and right on time.
I would recommend to all my friends
It was easy to order blinds on line. I am very satisfied with my purchase. The color was perfect. All the blinds fit in my windows perfectly. My husband installed them with no problems. The only problem was that the one of the blinds in my bay window had an extra ladder in it so it did not match the other one, but after talking with a company rep., I think the ladder can be remove without doing any damage to the blind since it is only 23 inches wide. I would definitely recommend Blindster to friends and family. Prices were good compared to other places I had shopped.
This is my second time purchasing from Blindster, and again, a great product at a great price, delivered quickly. I really love ordering from them.
Would highly recommend Blindster. They have quality products and if there are any issues they stand behind their products. Easy to order and fast delivery
The blinds are fantastic &they fit my window, perfectly! I love they fact that they're cordless, that really gives the window a clean tailored look!
As an avid listener of Rush, I decided to give Blindster a try for my 4 large windows in my living room. The samples they sent me were free and quick to arrive. Measuring was easy as was installation- They look perfect and I couldn't be happier. Thanks Blindster!
Our blinds came quickly and we're very good quality. The service representative I spoke with was very helpful and friendly! No one has better prices.
I ordered blinds for my dining room from Blindster. They came right on time and they are great! The price was the best out there.
I am very pleased with my purchase of the blinds, a good value the the price. Easy to install and much better that vinyl blinds.
The blinds are made out of great quality material, they look great, and easy to install. I believe that Blindster.com is the best deal around.
My blinds were perfect. From time of order until arrival was less than I expected and they fit perfectly. I will buy from blindster again
Gain trust and grow your business with customer reviews.
With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.
In the fall of 1999, our CEO left a job in sales at a Fortune 500 company to start a business. With $5,000 in savings and no experience in the window covering or eCommerce industry, he started a company to sell blinds on the Internet. In February 2000, just days before the dot-com crash, he launched the company. Despite the poor timing, in less than five years the business grew to become one of the largest custom window covering retailers in the U.S., with sales exceeding $25M annually. He decided to sell that business, but just a few years later, he decided to give it another go. On December 9th, 2010, Blindster.com was born.
