Blindster Reviews Summary
Blindster has a rating of 3.8 stars from 3,582 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 4th among Blinds sites.
Everything perfect--all fit well and nothing but praise for this company.
Just followed simple directions and everything went well. Fit as well as installation.
I like the set of blinds that I received. Two days ago I attempted to order some more samples. The web site will not let me progress to placing an order. It wants me to sign in rather than simply enter my name and address. I will try to call.
It was a simple and easy process to measure and order. After a speedy package delivery, they were easy to install myself.
Very efficient, I would order additional blinds from them when needed.
I had one blind that was defective. Received a new one promptly with no charge. Very nice blinds.
Blindster sent samples, I selected the color and ordered seven 2" blinds. They kept me informed as to the manufacture and shipping dates. All went as advertised. I plan to order more from Blindster.
Called to order missing parts, parts received are wrong. Will have to call again to order missing parts.
I have purchased many window coverings from Blindster and am very pleased with the products the prices and the service!
I bought the same kind of shades in May of 2015 and I had the same problem. Blindster was very good about replacing them, but the replacements didn't open easily either, so my husband and I just settled with it. The new one we ordered in September was for a more narrow window, so we thought it would work better. NOT, same problem, they don't glide up smoothly. I just don't understand how they have happy customers with this certain product.
I'm sorry you are having issues with your cellular shades. I will call you to get this resolved.
1) I ordered 13 blinds but 3 came with the hanging bar 1/4 in wider.
2) Not enough screws for the hanging bars.
Received blinds as ordered very quickly. The blinds were in great condition when they arrived and were very easy to install. They look Great too! Better prices than other online offers.
I ordered a custom blind from blindster.com, installed it and threw away the box. Then the blind slat adjustment failed.
I was so disappointed I just threw the whole thing away because I didn't want to go find and buy a new box and then pack it and then ship it. I was leaving the country in a few days, and didn't have time. While I was traveling site jabber sent me an email saying they wanted to know about my purchase.
I was on a long layover at the airport and decided to let them know exactly what happened and how disappointed I was.
A few days later a customer service rep sent me an email, apologizing for what had happened, explained what may have broke on the blind during shipping, but incredibly said she had credited my Visa for the amount of my purchase, and hoped they could earn my business in the future. Even though I had thrown the blind away.
In this day and age of less than even decent customer service from most companies, I was shocked at the way they handled.
Kudos to blindster.com and Cindy for exemplifying excellence in customer satisfaction. Thank you. You have definetly earned my business in the future.
(And BTW they didn't ask me to write this review, they were only concerned with making it right!)
I'm sorry you aren't happy with your blinds. I will contact you to get this resolved.
I got my top down/bottom up blinds about 6 months ago and I love them. They were much less expensive than other sites also. I had someone come to my house to clean it, and she broke one of the chords on the blinds. I contacted Blindster to ask if I could pay to have it fixed and they sent me a free shipping label and said they'd fix it for FREE. What?! That is amazing.
I asked for a custom blind for our camper. Great price and perfect fit.
Very impressed with the packaging. Reinforced outside and inside. I was concerned about shipping damage when I ordered. No reason for any concerns.
So delivery came short 2 of 4 blinds which were damaged in transit, they contacted me explained they would remake the blinds. Done, blinds are hung and all is well.
I thought they would have a finished look. They are just very expensive blinds I could have bought at Home Depot for a lot less. Also a little awkward to pull up and down. I wish I could return them
Shade fits perfectly. Customer service was great to work with.
First time order from Blindster and I was completely satisfied. My order arrived way ahead of the predicted production and delivery time. Everything was just as I had ordered and the quality of the blinds were excellent and all for a very fair price.
From the business
With well over 100 years combined experience in the industry, when it comes to custom window coverings, there's no question we can’t answer, no solution we can't find, and no problem we can't fix. At Blindster.com we've sold millions of blinds to satisfied customers across the country. With an unwavering dedication to customer satisfaction, we've grown into one of the largest online retailers of custom window blinds in the U.S.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you have been sent the wrong parts. I will call you to get this resolved.