business logo of Blindster

BlindsterReviews 3,731

4.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.


blindster.com
Founded in 2010
Jersey Village, TX
How would you rate Blindster?
grey star
grey star
grey star
grey star
grey star

Blindster Reviews Summary

Blindster has a rating of 4.8 stars from 3,731 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.

service
165
value
159
shipping
156
returns
52
quality
156
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Nancy D.
Unfollow Nancy D.
Share Review
Report Review

Bedroom shade
March 16, 2016

Everything was great, especially the price. It fit the window perfectly, was easy to install, was here earlier than you said it would be and looks great. I wish I had chosen a whiter white which actually I thought I was getting. I compared the swatch I ordered to what you sent and it was exact, so I got what I ordered. In the larger view of the fabric, I needed even whiter. It's fine though. Only I notice, I'm sure.

Date of experience: March 13, 2016
Tennessee
1 review
0 helpful votes
Follow Deborah S.
Unfollow Deborah S.
Share Review
Report Review

Great customer service
March 16, 2016

Our original measurements were slightly off and we were sent our replacements with no hassle. Great customer service!

Date of experience: March 13, 2016
New York
2 reviews
0 helpful votes
Follow Christina P.
Unfollow Christina P.
Share Review
Report Review

Great value
March 16, 2016

Completed my measurements as they detail out in website. Order arrived as expected and they look great! Easy installation! Very satisfied!

Date of experience: March 13, 2016
Pennsylvania
1 review
0 helpful votes
Follow Wayne D.
Unfollow Wayne D.
Share Review
Report Review

I ordered shades twice now. Best price with no shipping charges to boot. Received in a timely matter and well packed. Plus requested sizes have been right on.

Date of experience: March 13, 2016
Indiana
1 review
0 helpful votes
Follow Greg C.
Unfollow Greg C.
Share Review
Report Review

Top notch customer service.
March 16, 2016

The best service I've experienced in a long time. 100% recommend this company!

Date of experience: March 13, 2016
Illinois
1 review
0 helpful votes
Follow Donna C.
Unfollow Donna C.
Share Review
Report Review

Nice product and a great price!
March 16, 2016

I am pleasantly surprised how beautiful the Faux Wood Blinds look. Also, customer service was very helpful. Thanks Blindster!

Date of experience: March 13, 2016
California
1 review
0 helpful votes
Follow Robert F.
Unfollow Robert F.
Share Review
Report Review

Blindster made it easy
March 16, 2016

Easy to order, step-by-step procedures. Samples ordered and came quickly. Great quality for the price.

Date of experience: March 13, 2016
North Carolina
1 review
0 helpful votes
Follow Elizabeth R.
Unfollow Elizabeth R.
Share Review
Report Review

Very Satisfied!
March 16, 2016

Purchased blinds for my kitchen. They came promptly, as ordered and look fantastic! Saved a lot of money by going with Blindster and suggest it to anyone!

Date of experience: March 13, 2016
New York
1 review
1 helpful vote
Follow Mary F.
Unfollow Mary F.
Share Review
Report Review

Cellular shades
March 14, 2016

I liked the shades and the instructions were extremely well done and easy for me to follow. I had a minor problem with the cord being on the wrong side on one of the shades, but they corrected that quickly with a new shade. Very good customer service and nice product, at a good price.

Date of experience: March 11, 2016
Minnesota
1 review
1 helpful vote
Follow Cheryl O.
Unfollow Cheryl O.
Share Review
Report Review

I ordered 7 shades of varying sizes. 5 of them recoil beautifully and 2 are very slow or don't want to recoil at all. I have to bring the top down first. And it would have been easier to use the cord.

Date of experience: March 11, 2016
Florida
1 review
0 helpful votes
Follow Paul P.
Unfollow Paul P.
Share Review
Report Review

Smiles
March 14, 2016

Fast service, product as described, easily installed, what more can ask for? The customer service was very curtious and prompt. I would highly recommend, in fact, I already have. Thanks Blindster!

Date of experience: March 11, 2016
Michigan
1 review
0 helpful votes
Follow Nancy W.
Unfollow Nancy W.
Share Review
Report Review

Love the look
March 14, 2016

The blinds are lovely; I was surprised by how quickly they arrived. I love the look and I no longer live in a fish bowl!

Date of experience: March 11, 2016
Nebraska
1 review
0 helpful votes
Follow Kathleen K.
Unfollow Kathleen K.
Share Review
Report Review

QUALITY!
March 14, 2016

After putting these blinds up they look so nice! Quality! I don't know how they do it! Inexpensive but quality. Very glad these are the ones I bought.

Date of experience: March 11, 2016
Georgia
1 review
0 helpful votes
Follow Robert H.
Unfollow Robert H.
Share Review
Report Review

Bamboo Blinds
March 14, 2016

Bamboo blinds were exactly as advertised, packaged well, received in a timely manner and easy to install.

Date of experience: March 11, 2016
Texas
1 review
0 helpful votes
Follow Pat R.
Unfollow Pat R.
Share Review
Report Review

Great service!
March 14, 2016

I ordered six blinds. Measuring was easy. They fit perfect and were easy to install. Customer service was excellent. I would highly recommend them

Date of experience: March 10, 2016
Oregon
1 review
1 helpful vote
Follow Patricia J.
Unfollow Patricia J.
Share Review
Report Review

Anticipating a great look!
March 13, 2016

When I placed my order, I had some questions. A very nice woman called me the next morning to get clarification from me. The blinds came in the amount of time I was told. I can't wait to hang them as the house is not finished yet. But I'm sure they're going to look as great as my neighbor's blinds look.

Date of experience: March 10, 2016
Florida
1 review
0 helpful votes
Follow Joanne C.
Unfollow Joanne C.
Share Review
Report Review

Extremely Satisfied
March 13, 2016

I have ordered blinds on three separate occasions and each time the blinds were delivered promptly and fit perfectly. The quality is excellent. I would definitely recommend using Blindster if you need blinds.

Date of experience: March 10, 2016
Texas
3 reviews
0 helpful votes
Follow Jim R.
Unfollow Jim R.
Share Review
Report Review

... as advertised
March 13, 2016

No problems, all good. The blinds and shades fit, looked like the pictures, and work well. I do wish they would send a better grade of screws.

Date of experience: March 10, 2016
Louisiana
1 review
0 helpful votes
Follow Thomas P.
Unfollow Thomas P.
Share Review
Report Review

Some of the longer blinds I ordered were obviously returns as the panel at the top was bent and uneven due to obvious torquing in previous installation. Plus, one of the blinds was cut longer than they indicated they would (they told me they would cut them 1/2 inch shorter than the measurements I sent, but they did not. I don't want to take the trouble to send it back - I'm just through with this company permanently.

Date of experience: March 10, 2016
Becky R. — Blindster Rep
over a year old

I'm sorry you had problems with your order.
I will contact you directly to take of these issues. The bent or torqued headrail was more than likely caused by ship damage. We do not reuse blinds or shades that are returned and rarely ask for them to be returned.
The factory will remake at no charge any blinds that were made to the incorrect measurements. All we will need from you are photos to show the factory. You will not need to return the blinds once we have these issues resolved.

Illinois
1 review
1 helpful vote
Follow Nick J.
Unfollow Nick J.
Share Review
Report Review

Execellent customer service
March 13, 2016

Ordered blinds for our nursery and bedroom. Came with easy installation instructions. One piece was broken, but blinds yet immediately sent out a replacement. The representative even gave me tips on how to stretch out the new cells of the blinds. Very happy and will be returning as a customer.

Date of experience: March 10, 2016