BlindsParts.comReviews 34

I spent $50 to buy a Hunter Douglas slide clutch, they mailed me one which does not work. The string never goes back to the case! And they never respond a email

Great and prompt service. Parts were shipped same day. I was quite surprised. Very friendly contact (Alex)

Their customer service told me what I should order as far as Parts goes they get to me they're exactly wrong so I spent six dollars to return this purchase of $23.54 and then I'm told after trying to get a hold of them for weeks that they're not only going to charge me a restocking fee of 10% but also the original shipping so it's actually cost me $13.55 on this product that was $23.54! Very rude and unprofessional customer service Becky and Jesus... thanks but no thanks, I see by your rating I'm in the minority of unsatisfied customers!

Like others, if I could give negative stars, I would.
I emailed them to get a quote for a part and ultimately the response from "Dave M" was:
"Please do not contact us anymore. We have work to do".
Wow. Unbelievable.
I took to social media to slam this company, including disliking ALL their videos on YouTube. Even their public replies there are unbelievably unprofessional. See for yourself by checking out the reply to rjf9462's comment in https://www.youtube.com/watch?v=jkWIn52nMGs&t=2s

I purchased parts from Blindparts.com of Tucson last year. When I realized I did not need the parts a few months later, I asked if I could return them and they agreed that I could. It took a few emails to approve the refund. They acknowledged that they received them and would send a refund. This never happened. I have sent 4 emails to them since July asking for the refund. They have not replied. I guess I will have to give up because you cannot get money from thieves.

STAY AWAY! Do not be fooled by this company. I placed an order, then 1 month later I contacted them to find out why I haven't received it and they said sorry we don't take credit cards anymore, only checks. I'm guessing because they do this all the time and people were reversing the charges, but you can't do that with a check.

I sent them a check, and after 2 months they said they were still working on the order. I sent them an email asking them to cancel the order, and destroy the check. 3 days later my check was cashed, and still no product was sent.

Someone needs to call the authorities on these people, they are scamming people, and stealing their money for parts they don't send.

Do NOT order from them. I wish I would have seen the reviews on this site before I did so. I placed an order in May of 2016, they charged me immediately. I emailed them weeks later to follow up on the order, never heard from them. Emailed them months later to follow up and cancel the order. Not a word. Just this week I received a shipment notice from them... a YEAR later. Of course, I no longer need the parts. This company should not even be allowed to operate.

April 17 placed online order. They immediately charged CC. May 8 I sent them an email, no reply from them. I also called, no one answers the telephone, nor returns your messages. I used their online order status checker, but the database is corrupt and will not give you any information. May 20 received an order shipped notification with tracking number. May 26 the tracking number is bogus since USPS shows that the part was never received or scanned into the USPS system.

I ordered easy rise tape to restring celluar shades on 02-27-2017. They took the money from my credit card right away then the unit I ordered was placed on back order with a ship date of 03-10-2017 it is now 03-23-2017 and still no product. They gave me some bogus USPS tracking number but all it says is that the label was created and is awaiting pick up. I have tried calling them on numerous occasions and left messages and no response, I have emailed them with no response. This company is a complete SCAM don't waste your time with this company they are a bunch of useless A@@holes.

I ordered the wrong parts, returned them. Received the new parts, but never got the credit. I contacted them at least 3 times via email, but never received a return email. If the new parts were more money, they should have let me know. I ended up paying way more than I think I should have for a couple small items. Communication is key and they don't communicate. If you know exactly what you want go ahead and buy, but if it ends up being the wrong part, just consider it a loss.