The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of ordering, prompt delivery, and the excellent fit of the blinds. Reviews highlight the effectiveness of customer service, particularly in addressing issues and ensuring a positive experience. However, there are concerns regarding discrepancies in delivery dates and occasional miscommunications related to orders. Overall, customers appreciate the wide variety of options and customization available, indicating a trend of loyalty and repeat business despite minor challenges in the ordering process.
This summary is generated by AI, based on text from customer reviews
Asked for a longer power supply cable and it was handled promptly and at no charge!
The whole process was seamless. The product is excellent and constructed well. Thanks
Easy and lots of options. Customer Service was friendly and helpful when I called to solve a problem with my order
Delivered on time! These were just what I was wanting and needing!
We are repeat customer. Blinds Galore processed and delivered our order in a very timely manner.
If I love these solar shades, I'll order some for my open living room. Hopefully, I can get matching patio door shades.
The directions have you installing into the top of the window frame, which was time consuming and difficult. It would have been super easy to install into the side of the window frame.
Good price, easy to install, look great. Will purchase more for my home
We have ordered from Blindsgalore a few times now. They always get our order to us quickly, the blinds fit perfectly and look great!
We ordered and received cellular shades for many windows at our camp. The arrived quickly, fit well and were easy to install. The price was also great compared to other sites.
Easy, quick, quality.
Perfect directions for installing blinds.
I ordered a wood cornice with a 2" return. The brackets I was sent were for a 3" return. When I called to request the proper brackets, I was told that I was sent the only brackets they had and I should send the cornice back so they could make it a 3" return! No common sense. Why sell me a 2" return if you don't have the proper hardware to install it? I'm instructed to return the cornice? Really?
We are sorry to hear that you are having issues and will be reaching out privately to address them immediately!
Excellent no issues, delivery was on time thank you very much.
The blinds look good and work well. The only issue is one of the roller shades arrived missing one of its mounting brackets, so it can't be mounted. Currently working with Blindsgalore to get a replacement piece.
We regret the missing component and have arranged a new set to be shipped out. Your understanding is appreciated.
Tim helped me a lot with my orders since they were oversized and they needed some customization
We think Tim is pretty great too! Thank you for your kind words!
The blinds arrived in good order, easily installed and looking great in window.
It was easy to order and my blinds fit perfectly!. I had no problems figuring out how to navigate the website and was informed of the delivery process the entire time.
This was our 3rd home using Blindsgalore. Ordering was ok but it was difficult to get shipping updates. The blinds are pretty awful. You have to pull so hard to get them down I don't think they'll last very long. Already the clips are breaking off having to pull so hard. Maybe next year I'll throw out these $660 blinds and start over with another company. Will never use Blindsgalore again.
We are sorry to hear that you are having issues and will be reaching out privately!
Ordering these was as easy as it always is. I've ordered several sets of blinds from you over the years. The product is quality. The lead time is fairly substantial, and for the first time, I didn't get my initial choice, as the specific color I wanted wasn't available?! Also, these blinds are VERY hard to twist with the wand. So-much-so that it bears mentioning. My alternate color is acceptable, however, and will accent the flooring and decor. The room-darkening effect, when closed, is also what I was looking for in this room.
We understand and miss the old end/side brackets too! Unfortunately, we have seen the industry largely move away from them in the last few years! We apologize for any frustration!