Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
This is my first time using Blinds.com. I received Beautiful faux wood blinds Within weeks. The sizing is perfect and they look amazing
Really great service, did what they said they would do timely and professionally. Thank you will use again if needed
My only complaint is that I was unable to order this item with a cordless lift due to inadequate width
Website was efficient and dialogue with agent answered all of our questions. Blinds work well and we're easy to install l.
Easy to do business and great sales instructional guide. Grant customer support did a good job at assist me with a small issue I experienced online.
I wished I'd done this ten years ago, before I ruined my furniture. Great price, well packed. Will be buying more. Thank you.
Our new blinds are beautiful and just what we wanted! Fifty six more characters to reach the requisite one hundred and submit this review.
Site was easy to use. Purchase came quicker. Fair price. Good quality. I have purchased similar ones before and reordered similar blinds.
Ordering was easy. Shipment was on time as/when promised. The material is thinner than I anticipated but they work just fine. We are satisfied.
Customer service very helpful. Part has yet to be used - don't know if it works. This is irritating to have to write more than I did.
That made it simple to measure and easy to order. Shipping took a little longer, but everything arrived earlier than the estimated date.
I have ordered several times from Blinds.com with great results. Measurements are always precise and shipping is fast!
Easy to navigate for multiple window selections!
Great customer service. Very helpful throughout the entire process. They assisted with the placement of my order and any questions I had.
Very pleased with how easy it was to customize and order the window coverings. I will definitely order from Blinds.com again.
Received the item I ordered. Installation instructions helped with mounting the rail. Disappointed that only one shade of green was available.
Glad we found Blinds.com
Good selection for window shades. Easy ordering process.
Steve and Michael were great to talk with to inform me of any detail questions I had.
Thanks guys!
Glenn
Received samples quickly. Easy to order. Love the blinds. Color was as expected. Exactly what I wanted. Highly recommend.
They look great work very smoothly and i'd buy and replace all blinds in my house - beautiful and quality products that showcase the room and windows
Answer: They are legit only their service is very poor and be cautious about their satisfaction warranty as it is not what it appears. You will be strung along on all custom orders.
Answer: No, I cannot. 2 months to wait for shipping. Nope, nope, nope!
Answer: I had same question with customer service, they said the labels are created when they go on production lines and can only tracked once they enter USA and was able to track as they said. I also ordered few economy blinds which are made in China for those blinds I was able to track all the way from China from the time they despatched. I reckon FEDEX has some technical limitations in turkey.