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Blinds.com

Overview

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
702
quality
2,388
This company does not typically respond to reviews

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139,594 reviews
+113
How would you rate Blinds.com?
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Ohio
1 review
0 helpful votes
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Couldn't be happier
April 5, 2024

This is my first time using Blinds.com. I received Beautiful faux wood blinds Within weeks. The sizing is perfect and they look amazing

Date of experience: March 26, 2024
Virginia
1 review
0 helpful votes
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Really great service
April 9, 2024

Really great service, did what they said they would do timely and professionally. Thank you will use again if needed

Date of experience: March 30, 2024
Washington
1 review
0 helpful votes
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My only complaint is that I was unable to order this item with a cordless lift due to inadequate width

Date of experience: March 30, 2024
Washington
2 reviews
0 helpful votes
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Good experience
April 2, 2024

Website was efficient and dialogue with agent answered all of our questions. Blinds work well and we're easy to install l.

Date of experience: March 23, 2024
Florida
1 review
0 helpful votes
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Quality and Easy to Install Product
March 29, 2024

Easy to do business and great sales instructional guide. Grant customer support did a good job at assist me with a small issue I experienced online.

Date of experience: March 19, 2024
Washington
1 review
0 helpful votes
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PERFECT FIT
March 27, 2024

I wished I'd done this ten years ago, before I ruined my furniture. Great price, well packed. Will be buying more. Thank you.

Date of experience: March 17, 2024
Oregon
1 review
0 helpful votes
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Great Prices Great Products
March 27, 2024

Our new blinds are beautiful and just what we wanted! Fifty six more characters to reach the requisite one hundred and submit this review.

Date of experience: March 17, 2024
Tennessee
1 review
0 helpful votes
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Easy
May 14, 2024

I had no trouble placing my order. Once I put in the measurements I was asked for specifics, color, mount placement, etc. Very easy.

Date of experience: May 4, 2024
Illinois
1 review
0 helpful votes
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Good purchase
March 27, 2024

Site was easy to use. Purchase came quicker. Fair price. Good quality. I have purchased similar ones before and reordered similar blinds.

Date of experience: March 17, 2024
Kansas
1 review
0 helpful votes
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Satisfied
March 10, 2024

Ordering was easy. Shipment was on time as/when promised. The material is thinner than I anticipated but they work just fine. We are satisfied.

Date of experience: March 10, 2024
California
1 review
0 helpful votes
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Needed a part
April 19, 2024

Customer service very helpful. Part has yet to be used - don't know if it works. This is irritating to have to write more than I did.

Date of experience: April 9, 2024
Arizona
1 review
0 helpful votes
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Easy to measure and order.
March 8, 2024

That made it simple to measure and easy to order. Shipping took a little longer, but everything arrived earlier than the estimated date.

Date of experience: March 8, 2024
Florida
1 review
0 helpful votes
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Always Works!
June 22, 2024
Updated review

I have ordered several times from Blinds.com with great results. Measurements are always precise and shipping is fast!

Date of experience: June 12, 2024

Easy to navigate for multiple window selections!
June 30, 2022
Previous review

Easy to navigate for multiple window selections!

Date of experience: June 30, 2022
Minnesota
1 review
0 helpful votes
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Great customer service
March 9, 2024

Great customer service. Very helpful throughout the entire process. They assisted with the placement of my order and any questions I had.

Date of experience: March 9, 2024
Texas
1 review
0 helpful votes
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Service was great.
March 11, 2024

Very pleased with how easy it was to customize and order the window coverings. I will definitely order from Blinds.com again.

Date of experience: March 11, 2024
Tennessee
1 review
0 helpful votes
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Fine Mini-blinds
March 8, 2024
Updated review

Received the item I ordered. Installation instructions helped with mounting the rail. Disappointed that only one shade of green was available.

Date of experience: March 8, 2024

Glad we found Blinds.comGood selection for window...
November 20, 2022
Previous review

Glad we found Blinds.com
Good selection for window shades. Easy ordering process.

Date of experience: November 20, 2022
Illinois
2 reviews
0 helpful votes
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Good quality at a reasonable price!
March 25, 2024

Steve and Michael were great to talk with to inform me of any detail questions I had.
Thanks guys!
Glenn

Date of experience: March 15, 2024
Utah
1 review
0 helpful votes
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Great
March 23, 2024

Very easy to order what I wanted. They even contacted me about a question on my order which was nice.

Date of experience: March 13, 2024
Iowa
1 review
0 helpful votes
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Great product.
June 21, 2024

Received samples quickly. Easy to order. Love the blinds. Color was as expected. Exactly what I wanted. Highly recommend.

Date of experience: June 11, 2024
Rhode Island
2 reviews
0 helpful votes
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Love my new blinds!
June 4, 2024

They look great work very smoothly and i'd buy and replace all blinds in my house - beautiful and quality products that showcase the room and windows

Date of experience: May 25, 2024