Overview
Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The blind I ordered came rather quickly and the installation was rather easy which I truly appreciated. I will be ordering another one soon.
Vertical Fabric Blinds looked better than I expected. Trey gave Excellent customer service and very helpful with properly measuring my windows for the best fit
Chat - Jazmine (bot) - took 30 minutes to answer simple questions. Waste of time.
Phone in... no one is answering at 8 pm Thank you for the $ 20 discount.
Scott
Chat - Jessica - took 30 minutes to answer simple questions. Waste of time.
Phone in... no one is answering at 8 pm
I was told I would get a $ 20 discount for giving you my email. Please apply it
Do you offer a Military discount? Please apply it.
Thanks.
Scott
The color option is MORE than just the color. The color number ALSO includes the shade style!
Found a better price at a big box store and didn't order more!
The color option is MORE than just the color. The color number ALSO includes the shade style!
The Forest Green blinds in three windows look like something out of a magazine! I was also able to apply two discounts as a past customer.
Clear measuring directions. Lots of color/pattern options. Very easy installation. Totally block the light as advertised.
Very easy website to use. Instructions to measure windows are easy to follow. Installation was also very easy using basic tools
Love your products and selection. Carlton was an amazing help so I could choose well. Blinds are amazing, also a great value for the cost.
It's just so hard to know exactly what I'm getting with a picture but we are satisfied with the final
Result
It's just so hard to know exactly what I'm getting with a picture.
Good,and easy to install
Too many letters to go...
Just know everything was fine
This was my third set of your blinds. In
Got what I wanted, except one is about 3" long. Was the shortest offered for that width. Other than that, I'm happy with them a d work good so far.
So many options! Site is easy to navigate! The advisor answered my question quickly and suggested an appropriate option for what I am looking for.
Easy as 123. I always manage to go wrong somewhere in my ordering tactics but not this time! Everything came out perfect!
Easy to order and happy with the product! One of my shades was a bit too long (my fault). But I was able to take a little off and it worked out well.
Great experience. Gary showed up to measure, discussed options and was very professional, great guy. Blinds look amazing, would definitely recommend.
I ordered twice since the first order and I am extremely satisfied and I told two of my cousins who ordered from blinds.com too
This is the third time I order from you best treatment always earlier than posted excellent workmanship and support
Easy to shop in the web site, real happy with my Blinds. I will recomend to friends and family display on the page was excelente. Easy to Manager around the web site.
Thank for variety of options and the sizes. The shipping could have been a bit faster but overall I am satisfied and pleased.
Easy ordering, great product, easy installation. Never had a problem and the blinds or shades look amazing. Will order again
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- Houston, TX, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Terry, thanks so much for the 5-star review! If there's anything else we can do for you please don't hesitate to let us know! -- Blinds.com Social Care Team