Blinds 2Go Reviews Summary
The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Easy to order on the website, lots of choice, easy measuring and installation guide, first rate quality product, fantastic value.
When searching for voile roman blinds I was wanted to make sure that they should be easy to clean. The description of the voile roman blinds I bought from blinds2go clearly states that the "fabric attached with velcro making it quick and convenient to remove for cleaning" which was exactly what I wanted and it is - great. The description also states that the blind is "fully sewn, no gluing or bonding". But guess what, the rods and the metal bar at the bottom of the blind are glued in! So when they need cleaning I'm going to have to carefully try to either make a cut or unpick the glue to remove the rods/bar. So I'm not happy at all about that. I decided to keep the blinds because I couldn't be bothered to go through the hassle of returning them and they are well made, but I shan't purchase from Blinds2go again. They obviously can't be trusted.
This is the second time I've order from Blinds2go and again great quality and easy to fit. Ordering is quick and love that you can get samples before you place the order
Just brilliant. Great service. Also very good quality. Highly recommend. Will definitely use this company again. All the blinds ordered have been just perfect.
Not the first time, definitely not last. Big choice of products, easy to order, fast delivery. Reached all expectations. 100% recommend.
Recommended to me by a tradesman, as they are so much cheaper than going to a shop. He also told me they were easy to install, and he was right! We have a bay window and I had some questions about measurement - phoned up for advice, and they were very helpful.
Great value for quality blinds & quick to boot... I would have no hesitation to tell friends & would buy again
My blinds are fantastic they look great, easy to install, 2nd time ordering from this company and not been disappointed.
I wish I'd bought from this company years ago. I have had so many blinds over the years but these are far better than any I've had before. Prompt delivery too even on made to measure. I would recommend.
Fantastic service, great choice of materials for any kind of curtains and reasonable prices. My blinds have really dressed and finished the room. Would thoroughly recommend them. I've never been disappointed
Great blinds, patterns and colours but was advised free thermal but really should had gone with my original thought of black out blind backing. Way to much light comes through. But service was fantastic
Ordered 5 hardwood blinds on a Saturday, they were delivered on Wednesday! How good is that. I also ordered 4 perfect fit blinds which came by the Friday, super impressed! I actually work for a large well known home furnishing company, I priced blinds up with my company including my staff discount and blinds to go were much cheaper, and I absolutely cannot fault the service. Fast, reliable and absolutely amazing quality. I have recommended to my family and also (naughtily) a few customers where i work.
The website makes it so easy to order, how to measure and entering measurements is so straight forward.
I also must add i am a 34 year old woman, never picked up a drill in my life until i moved house a few weeks ago, I managed to put them up by myself completely, no issues at all! Once i did one i flew through the rest. Great work blinds to go:-D
Easy experience in measuring for the blinds. Good customer service on progress of the blinds, very pleased with the end product. Easy to install
An excellent service, the blinds are so well made - just perfect. My daughter encouraged me to look at the website as she has bought blinds from Blinds2go and is very pleased with them.
2 sets of blinds made to measure ordered from Blinds to Go. Arrived on time but with some slight damage to the packaging and missing 2 missing clips. However managed to over come this and blinds are now up and operational.
Would defently reccomend your company to friends and family very good value for money once again thank you
I have used blinds 2go twice now. Excellent service and really good quality blinds. Price is fantastic, a lot cheaper than a blind shop I went to.
Will be using again!
First time using blinds 2go and I will definitely be using them again. I saved nearly £200 which was great. Great price and quality.
I love these blinds, I now have Blinds2Go Roman blinds all over my house. Love the quality, fabrics, fit and overall ease of the whole process!
Excellent quality blinds, ordered 3 for the bathrooms and got all 3 for less than i paid for my kitchen window one, would totally reccomend.
From the business
Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members