Blair has a rating of 1.4 stars from 86 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Blair most frequently mention customer service, credit card, and free shipping problems. Blair ranks 415th among General Apparel sites.
No positive highlights yet
I have been using Blair for a long time. Once I learned my sizes in certain things they fit just fine. And I like how they hold up. I am not able to get out and shop much more. They are a life saver for me.
Ordered 2 pairs of jeans for my 91 year old mother back in October 23. Contacted them after a few weeks for tracking. They cancelled one duplicate order and said the order would go out immediately. Thats after 2 other attempts to order. Now they are saying they deleted the other order and to reorder. They are horrible. Do npt order from these people.
I have ordered many casual items over the last several years and have been pleased with the quality of clothing. In the last year I have purchased four baseball jackets. These are items that should last for years of normal wear. Three of four zippers came apart at the teeth. There is definitely a defect in the quality of the mechanism. Called customer service and got no explanation or satisfaction. Their policy is 60 days.
This unacceptable solution will result in my never ordering from Blair again.
Unfortunate for them to lose a loyal customer.
Since Blair bought Haband, the selection is poorer. Bring back athletic shorts that Haband offered.
I use to be a huge customer of their clothing lines. But since the incredibly higher pricing on XL and up I've given up. You can't convince me that 1 size up from a large costs you $6-$10 more in material or labor to produce. Ever single item is priced so much higher for these sizes. Yet you can charge the same exact amount for sizes S,M and L sizes? It's price gouging! You've lost my business, Blair. And I'm sure the business of thousands and thousands of " plus size" people out there.
Shameful
Products used:
The CNN pricing for sizes XL and ip being inflated when they charge the same price for Small as they do large.
If you expect timely delivery of your order nowadays, forget about it. You wait, and wait and wait. Then you wait some more. Although they sometimes do have hard-to-find merchandise &sizes, the quality of that merchandise over the years has become erratic (as has the sizing), And YOU pay for returns. This as they presumbly search for the lowest paid workers in some far off part odf the world, wgie we feel the adverse effaects of that on quality. And most certainly their over-pricing doesn't reflect anyt cheaper labor source they may find.
It will cost you $10 to return an item. Quality is good but, since you have to spend $50 to get free shipping, it costs a lot to do business with Blair.
Tip for consumers:
Shirts
Ive been buys from Blair for years. Recently I saw a dress, took my measurements and ordered the correct size (M). Im no small. When I got it it was so big in the chest even after I washed. It was on sale for $20. They wanted to charge me $10 to ship back. It was marked M. No amount of review would change that. They were rude. Said I only had two choices. Theyre shipping back or mine. I told them I had a 3rd choice. I closed my account.
I order almost all my clothing from Blair for years. I never ever had to send anything back. You were also very prompt on sending the order out. I just have never
Seen a store change the quality of their clothing like you have. I will never order from you again. I feel real bad. And the price to send them home was terrible.
Sizes are WAY off their size chart! Sweaters and jackets are ok but order smaller than you usually wear. Shirts are Way too big! I have found the quality of the clothing to be fine though.
Also, it's easier to just take the clothing and get it altered to fit you than to go through the hassle of returning it, which of course makes it more expensive.
I emailed them to ask about an item they sell. I received a reply that they didn't have the info I needed, but would look into it and get back to me. Months later, still waiting. Then I found something that I want (and don't need their "help") -- but when I went to order it, I noticed that while the URL starts with "https", there is no little padlock to indicate that the site page is truly secure. I've always been told to look for both "https" and the padlock. So, I have to wonder if this is a safe place from which to order online. I think I'll pass.
They charge crazy fees. If you get behind they offer to work with you but you are still charge late fees making impossible to catch it up and pay off the account. Not worth it. Stay away from the buy now pay later catalogs.
I want to update my review about Blair not giving me a refund. I was given credit for both outfits that i returnedfinally.And just want to post this update. Im still not sure why it happened but glad its cleared up
I have purchased clothing from Blair Clothing since 2014. Although their clothing is comparable in price in stores the convenience of receiving merchandise at your door is a plus. What I did not like is that although I did a trial of their VIP program I was unaware that there is no way to cancel this service. They automatically enroll you in the program which is supposed to give you free shipping but at a cost of $15 per month the saving are a wash unless you purchase something every week. When I attempted to cancel out of this service I received friendly assurances that this would take place but in reality all of this went to the wayside and I continue to be dunned for a program I tested in 2014. It is now 2017. Which means it has cost me $720 during that time to save on 12 purchases. So it has cost me $60 in shipping in handling by participating in this program for each of the 12 purchases I made.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.