website thubmnail of Bitfinex
How would you rate Bitfinex?
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Austria
1 review
0 helpful votes
Follow Calvin J.
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I strongly advise against using BITFINEX due to its questionable reliability and trustworthiness. My personal experience with the platform was disastrous, and I would not recommend it to anyone. Despite submitting all necessary documentation for KYC/AML verification, my account was inexplicably suspended for an extended period of five months. Repeated attempts to contact support were met with unhelpful automated responses or requests for additional documentation, without providing any clear explanation for the suspension. The lack of transparency and effective communication from Bitfinex is alarming. As a result, my funds remain inaccessible, and I am extremely dissatisfied with the platform's handling of my situation. To avoid similar frustrations, I urge others to exercise caution and consider alternative platforms.

UPDATE:
I'm thrilled to have finally recovered my funds from Bitfinex, all thanks to the expertise of a recovery agency who took up my case and helped me retrieve my funds from them. Don't fall victim to this scam exchange; If you've been scammed, reach out to me via email (on my profile) to discuss your recovery options.

Date of experience: January 22, 2025
Canada
2 reviews
4 helpful votes
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Stay awayyy
January 15, 2025

Beware of investment scams! They often promise high returns with little risk, but can lead to significant financial loss. Always research thoroughly, avoid offers that seem too good to be true, and never share personal or financial information with unverified sources. Protect yourself and stay vigilant!

Date of experience: November 7, 2024
California
1 review
2 helpful votes
Follow Robyn D.
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I wish i followed the doubts i had about bitfinex before i began to invest with them,They took all of my hard earned funds and left me all depressed even after reaching out to them on several occasions, I began to seek for help and i was glad to have found a better platform to invest my money without fear and getting maximum profits on all of my investments.

Date of experience: November 24, 2024
Minnesota
4 reviews
3 helpful votes
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Betrüger
February 11, 2025

Planet Token wurden von der Plattform entfernt. Die erste Abhebung ist gescheitert (private Wallet). Die zweite wurde erst nach der deadline und nur im Portal als gescheitert angezeigt. Jetzt will man mir meine Tokens nicht aushändigen. Der Support braucht ewig zum Antworten und versucht mir das Problem in die Schuhe zu schieben. Ich soll doch 500€ zahlen wenn ich meine paar € Coins möchte. Absoluter Witz dieser Laden.Ich habe kürzlich einen Durchbruch bei meiner Genesung erzielt, nachdem ich sie einer Agentur gemeldet habe, die ihre Arbeit wirklich erledigt. Meine Verlust- und Auszahlungsprobleme wurden gelöst und mein Geld wurde zurückerstattet. Meine E-Mail-Adresse befindet sich in meinem Profil. Schreiben Sie mir, ich bin bereit, Ihnen hilfreiche Tipps zu meinen Verfahren zu geben.

Date of experience: February 5, 2025
Turkey
1 review
0 helpful votes
Follow Noah B.
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I realized late enough I was being scammed, when I could not withdraw from my account despite it showing my balance clearly on the site. I filed a complaint and got it back.

Date of experience: August 12, 2024
Germany
1 review
0 helpful votes
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The recovery process itself was smooth and transparent. Rᴇᴄᴜᴠᴀɪᴛ.ᴘᴡ meticulously explained each step, keeping me updated on the progress regularly. They were diligent in gathering evidence, conducting investigations, and engaging legal authorities when necessary. Their dedication and persistence paid off, as I eventually received a substantial portion of my funds back—a result I never thought possible

Date of experience: September 18, 2023
Italy
2 reviews
3 helpful votes
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Bitfinex scam
December 18, 2023

Bitfinex is a scam company. Despite my $1000 investment, no withdrawals were processed. Fortunately, I sought assistance at finance (at) fast-recovery(.)io. Heartfelt thanks for their invaluable help in recovering my funds. Be cautious of Bitfinex; their deceitful practices can jeopardize your investments. Exercise diligence and consider more trustworthy alternatives for financial transactions.

Date of experience: December 18, 2023
Poland
1 review
0 helpful votes
Follow evie j.
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Many investors suffer much as a result of the companies they invested in which later turned out to be shady. I made same mistake by investing my funds with bitfinex. I was so stupid to have invested all my savings with them, when I tried to withdraw my funds, my request was getting repeatedly declined. They compelled me to pay several bogus taxes as well but still didn't allow me take any penny out. Luckily i met a colleague who introduced me to zachswiftsolutions.online Told them everything about the transaction and within 3 days all my issues got resolved and funds retrieved from this crooks

Date of experience: March 26, 2024
Germany
2 reviews
0 helpful votes
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SCAM SCAM SCAM
January 9, 2023

They look real and very serious until you gave them a try. They will ask you ton of documents to prove your identity until you get tired to do so. They suspended my withdrawals as well as my balance of $*******. Stay away from this broker because they don't allow withdrawal after you invested until I report them and got all my funds back. All thanks to https://bit.ly/3CxRK2r they have a good consultation and all needed to help you recover your funds.

Date of experience: January 9, 2023
New York
1 review
3 helpful votes
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Worst Platform
February 15, 2022

Don't believe anything written about them because it's all fake. A friend was scammed thousands of USD with them over the last couple of months. They will send you back your first small profit to convince you they're legit then keep asking for more money, He was never able to withdraw anything back till now. He lost all His money! Pending the time action is taken, try not to deposit any amount with this website. After making several reports of this website to different Legal Authorities, Greenseal. Tech came through and they offer solid services that can be used to regain your lost funds.

Date of experience: February 15, 2022
Germany
1 review
0 helpful votes
Follow Lucy M.
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After investing in what I thought was a secure platform, I was scammed and lost my entire investment. Don't let this happen to you!
That's why it's essential to properly vet any #investment platform before putting your money in. Make sure to do your due diligence and make sure you are protected from potential scams, reach out to f\o\ren\sic-w/at/chcom

Date of experience: May 20, 2023
Spain
1 review
3 helpful votes
Follow Micheal s.
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At first, the software seemed to be really professional and authentic. I found many favorable reviews about its performance and delivered results. So, I decided to invest in it and try to achieve success in the online trading sphere. Soon, I realized that the software was swallowing all my investments. Brokers are nothing more than a dangerous and fraudulent platform. I invested over $ 140,000 and couldn't withdraw my money, months passed and still nothing. So, God so kind I followed a broadcast that teaches on how scammed victims can recover their funds. I contacted GRAv CAPITAL provided for consultation, to help me recover my funds, I have been able to recover $ 100,000 and the remaining $40,000 is in progress. I really can't tell how happy I am. I said I will not hold this to myself but share it to the public so that all scammed victims can get their funds back.

Date of experience: August 17, 2023
Denmark
1 review
0 helpful votes
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GHOSTED
September 13, 2022

I have been in constant contact with the company and mostly in the process of helping me recover my withdraw-ed funds, i was put on a wait-list with no information provided to me and was just stranded which at the end they ended up ghosting me completely scamming me out of my money and time. About 2 months ago i was finally put in contact with a company that fully helped and recovered all i had lost, i am now grateful and i wish i had done my research. Phil ip sa n key 1961 at tutanota dot com... i dont mind sharing my experience with you. Cheers

Date of experience: September 13, 2022
Croatia
2 reviews
3 helpful votes
Follow Janice K.
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I got scammed as well in bitcoin investment over $70k and They keep asking for more money that i will get all back once am due to withdraw which I was unable to get back my funds but I was able to get back my money through the help of skyline-recovery, com check them out they're reliable if you're in the same condition as me.

Date of experience: July 23, 2022
Germany
1 review
0 helpful votes
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Stay off!
July 23, 2023

They push installed figures on your profiles and wouldn't allow you to earn profit, fake crypto trading platform, k/a/z/a/m/a/t/o/v/i/c t e c h made it possible to get my assets and profit back.

Date of experience: July 23, 2023
Australia
6 reviews
36 helpful votes
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Reliable
December 19, 2019

I consider them reliable because your capital and profit remains intact except you make a silly trading decision and get liquidated unlike that one binary exchange platform where i lost usd 200 000 to investments and was still requested to make more deposits, wasn't for "fintrack. Org" that helped trace and recover my funds, i would have lost it all in the name of investment

Date of experience: December 19, 2019
GB
2 reviews
0 helpful votes
Follow john d.
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The exchange admins are stealing customer funds through their KYC charade. I lost over $50,000 usd to this scam. We know they are unlicensed and have zero reason to impose KYC on pure crypto transactions. But the main issue is that their KYC goes into insane level of detail, because its not KYC but in fact fraudulent theft in disguise.
Many cases already reported on Reddit. (search for: bitfinex KYC)
Find a BVI lawyer to force them to release or go to court.

Date of experience: February 23, 2021
Turkey
6 reviews
2 helpful votes
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Not bad
February 3, 2023

I deposited much in this platform, and i think transaction fee is a little bit higher, i hope it can give users some rebate.

Date of experience: February 3, 2023
RU
4 reviews
0 helpful votes
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Good
October 25, 2023

I have been using it for a long time, I recommend it. Convenient and without cheating.A very good exchange

Date of experience: October 4, 2023
Canada
1 review
2 helpful votes
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When I withdraw my money $1632.00 from Bitfinex, they don't pay out, frozen my withdraw. It's terrible scam operation.

Date of experience: November 30, 2022

Overview

Bitfinex has a rating of 1.2 stars from 24 reviews, indicating that most customers are generally dissatisfied with their purchases. Bitfinex ranks 616th among Cryptocurrency sites.

service
10
value
10
shipping
3
returns
4
quality
6