Biotopic.ca has a consumer rating of 3.4 stars from 10 reviews indicating that most consumers are generally satisfied with their purchases. Biotopic.ca also ranks 15th among Natural Hair Products sites.
Third order. Excellent products in the total regrowth system. They have made a solid difference in the thickness of my hair.See positive reviews
It was my first and last time purchasing from them. When I bought the first set which came in 3 small bottles, I checked out and it gave me the option to get 15% off if I bought the 3 small bottle set. I thought it was for the one i already added to my cart but it was to add on another 3 bottles and I didnt know that until after I checked out. I emailed them right away and asked to cancel the second 3 bottles and they replied quickly and said they couldnt cancel after orders are made however I had 120 days money back guarantee so I was fine with that. I thought I'd just try the products first and see how well it would work for me. After 1.5 months of no progress, I emailed again asking to return and then they said I only had 60 days to return something and provided the link and order # to return it however the order # was not working... I was shocked because I was running out of time to return it. I replied again asking why they changed it, and that the return wasnt working for me. They took over a week to respond AND THEN they said that I was only allowed to return something if it was damaged and unopened. Also disregarded my other questions. And that was over a week ago since I replied back. They clearly keep changing their statements and obviously dont want to give me my money back. DO NOT BUY FROM THEM. Their products dont work and they are super unprofessional. $150+ down the drain.See critical reviews
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