• BikeMania.biz

Overview

BikeMania.biz has a rating of 4.0 stars from 32 reviews, indicating that most customers are generally satisfied with their purchases. BikeMania.biz ranks 4th among Cycling sites.

  • Service
    10
  • Value
    10
  • Shipping
    5
  • Returns
    5
  • Quality
    5
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
6
See all photos
How would you rate BikeMania.biz?
Top Positive Review

“Bikemania jeff went out of his way”

WAYNE M.
11/18/21

Used bikemania for years needed to get some non flat air tires and jeff went out of his way to look into foind my older purchases and even called other suplliers the best

Top Critical Review

“Still not recieved”

Shawn D.
7/25/20

Ordered a electric dirt bike in May. Held charge till June then it went threw (about 3 weeks). Figured it was because it was on back order till 6/15/2020. Well here it is 7/25/2020. Still no bike. Also no answering phone calls or messages or even the 10 emails they I've sent cause they say I will get a quicker response. But still nothing. At this point I'm ready to get money back. Son will have outgrown it. Anyways would not order from them at all. Think I was scammed.

Reviews (32)

Rating

Timeframe

Other

Thumbnail of user marciah223
1 review
4 helpful votes
October 27th, 2020

I am very disappointed with their customer service. I should have read the reviews before buying from them. We purchased a side by side Trailmate joyride and received it October 9th, 2020 (delivery was timely) for our daughter with special needs. The bike came with a bent wheel. I immediately contacted customer service number (no one ever answers) and emailed as well about the issue. I have sent pictures and videos of the wheel. I have called and left messages. We can't use the bike. It's going on three weeks and last email from company said that "Trailmate is reviewing everything". We have over $2600 worth of equipment parked in the garage that came with a damaged wheel. It is almost 3 weeks since i first reported the issue.

Thumbnail of user georget40
1 review
6 helpful votes
October 13th, 2014

I previously ordered a bike frame from them and while it did arrive with a scratch they had a great price. After that bike got stolen I ordered the same frame. Aside from order confirmation didn't receive any update for almost 3 weeks but when I checked the order status on their site it said it had been drop shipped so I went ahead and ordered the rest of my parts. Next day I get an e-mail saying the frame was sold out and they were cancelling the order. Why wait that long? Why have the status say drop shipped if that means nothing? They should either define that drop shipped doesn't mean anything or leave a more general status like "ordered".

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From the business

Shop now at BikeMania - Best price, best selection for bikes, cycling apparel, cycling equipment, tires, helmets and much more.

Business History

In late 1998, my brother and I bought out the remaining inventory of the Interchangeable Bike Jersey - the forerunner of our current BikeMania 3 in 1 jersey.
We sold them from the trunks of our cars, at bike events and on auction sites.
A year later, we had rudimentary web site offering 10 items for sale.
Over time, we blossomed into a comprehensive bicycle catalog with over 5.600 products for you to choose from.
They range from trusted major brands to unique and hard to find specialty products.

From the beginning, we were determined to deliver high quality products and affordable prices.
And we will continue to add products that bring real value to our customers.

Thanks for shopping with us.

Now get out there and Ride - great for your body - great for your sense of inner peace!

Barn

Company Representative

Thumbnail of user customers28
Customer S.

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