Bigtime Battery has a rating of 3.9 stars from 13,341 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bigtime Battery most frequently mention customer service, great price, and free shipping. Bigtime Battery ranks 3rd among Batteries sites.
This company does not typically respond to reviews
No critical highlights yet
It was difficult at first to get tracking and it got confusing what batteries i ordered vs what was shipped but I'm the end, it all turned out correct. I shouldn't be too critical because they were very helpful on the phone and my order turned out just fine and was delivered pretty quickly.
My Optima battery gradually grew weaker and weaker so it now cant start the car after sitting over night without being on a battery tender. My car dealer checked out the car and determined the battery needs replacement. Still under the 3 year warranty, I contacted Bigtime Battery and they had me ship the battery to them. My shipping cost was $62. Three weeks later they told me the battery works fine. Yes, it can start the car but only if I keep the battery on a charger. They returned this useless battery to me. I have now bought an Interstate battery with no problems. They are NOT an authorized Optima dealer.
Received the battery in 5 days. It was well packaged and in excellent shape. I will try the battery as soon as the weather is permitting.
All good, no problems whatsoever good value, easy to operate
Always great
Great batteries for a good price. If you don't know what you're looking for they will help you if you know what you're needing you can't beat the service.
They offered a decent battery for a decent price and free shipping. The new battery was in my Harley just days after placing the order. You can't judge a battery by its looks, so only time will tell if the interior construction and quality are up to the job. So far, I am very pleased.
I ordered online and it was simple. Put in your bike and choices pop-up. I ordered my battery and received it quickly. Unfortunately the site had a glitch and ordered wrong battery. I called and emailed my issues. They help me with return without any hassle or interruptions. Very nice and respectful. Only bad thing is no exchange. You have to return for refund and order again. Either way it was easy and professional customer service.
Easy ordering. Found a battery without the high price. Delivered on time. Will use this company again in the future
Products used:
Battery replacement
My vacuum it's working well. I'm happy with the results and I hope that continues working for long time.
Super easy online ordering, Fast delivery. Only have had the battery installed a week but the bike started right up. Three year warranty was a definite plus.
Customer service is friendly and really customer focused. 1st Optima battery was back ordered, customer service kept me up to date. Banshee motorcycle battery arrived quickly. Just ordered 2 Optima batteries for my pickup. Anticipating the same level of service.
Tip for consumers:
Courteous customer service. Good Prices. Good products and choices.
Products used:
(4) 12 volt vehicle batteries. 3 different BCI group sizes
I Received the battery in perfect condition. The terminals of the new battery from bigtimebattery.com are different than the original. The positive & negative cables on the original battery are "Side Mounted" & the battery I received has top mounted terminals, but I was able to make the installation with a little bit of persistence. All is well. I now, finally, have a "Fired Up" Harley, thanks to bigtimebattery.com! YEAH!
Received the battery in a timely manner. Well packaged. No shipping damage.
Works as described. Perfect fit. Replaces the same battery bought 2 years and 9 months old. Great price.
Would definitely purchase again when needed.
Battery is as described and so far it's great, bike needs more work to really try out battery
I checked everywhere and this was the best price for this battery anywhere.
Shipping was quick I received my battery in less than a week I installed it that same day worked perfectly
I am very happy with the service price and product that I received.
Bigtime Battery is a reliable source for my battery needs. Good prices and service. Fast shipping.
Placed order, they shipped, order arrived, batteries worked. Good job
Couldn't be happier. Phenomenal price and fast shipping.
Purchased a OPTIMA 6Volt Redtop.
Very easy store to do business with. Website is user friendly and delivery of the battery was incredibly
Fast with free shipping.
Great experience, had to charge it all he way up for a few hours but other than that...as described.
Smart, fast easy! Thanks for the lightning fast response. These tools are our lifeblood. You guys saved the day! Thanks.
Shopping was easy. Order was easy. Fast delivery. Wold definitely buy from Big Time Battery again.