Bigtime Battery has a rating of 4.16 stars from 13,340 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bigtime Battery most frequently mention customer service, great price, and free shipping. Bigtime Battery ranks 3rd among Batteries sites.
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It was difficult at first to get tracking and it got confusing what batteries i ordered vs what was shipped but I'm the end, it all turned out correct. I shouldn't be too critical because they were very helpful on the phone and my order turned out just fine and was delivered pretty quickly.
My Optima battery gradually grew weaker and weaker so it now cant start the car after sitting over night without being on a battery tender. My car dealer checked out the car and determined the battery needs replacement. Still under the 3 year warranty, I contacted Bigtime Battery and they had me ship the battery to them. My shipping cost was $62. Three weeks later they told me the battery works fine. Yes, it can start the car but only if I keep the battery on a charger. They returned this useless battery to me. I have now bought an Interstate battery with no problems. They are NOT an authorized Optima dealer.
Received the battery in 5 days. It was well packaged and in excellent shape. I will try the battery as soon as the weather is permitting.
All good, no problems whatsoever good value, easy to operate
It was difficult at first to get tracking and it got confusing what batteries i ordered vs what was shipped but I'm the end, it all turned out correct. I shouldn't be too critical because they were very helpful on the phone and my order turned out just fine and was delivered pretty quickly.
My Optima battery gradually grew weaker and weaker so it now cant start the car after sitting over night without being on a battery tender. My car dealer checked out the car and determined the battery needs replacement. Still under the 3 year warranty, I contacted Bigtime Battery and they had me ship the battery to them. My shipping cost was $62. Three weeks later they told me the battery works fine. Yes, it can start the car but only if I keep the battery on a charger. They returned this useless battery to me. I have now bought an Interstate battery with no problems. They are NOT an authorized Optima dealer.
Tip for consumers:
Hope you don't need the warranty and if you do, don't waste money shipping the bad battery to them for replacement, just cut your loss. Buy an Interstate battery and avoid Optima.
Products used:
Optima Car Battery
Product is packaged very well. Received product in a timely fashion. Would do business with this company again.
Made an order and they messed it up then cancelled it without asking me and then refunded me less than what I paid 👎 Shannon who dealt with it has a terrible attitude
Company did not honor 10% discount coupon as advertised, but battery price was still very reasonable.
I received my battery when they said it would be there. The box it was shipped in was in perfect condition. The box that the battery was in was all wet like the battery leaked, so I returned it.
The product I was looking for at a fair price. Different inferior brand shipped verses what was shown, but it fits and works for now.
$900+ battery with a 2 year warranty. Purchased Banshee lithium 100ah battery in August of 2020, and now it will not take a charge in April of 2023. *******@batteryjack.com states that I'm outside of the 2 year warranty window and will not help. So now I have a $900 paperweight. To say I'm disappointed is an understatement. If you want a $900 battery that lasts 2 years, go for it. Definitely not the savings claimed by the company.
I haven't been able to locate shipping speed. suck.
Once I received the battery, I was satisfied. Fix the website to reflect shipping speed.
Took a little longer to receive than I expected. Battery was fully charged when it arrived installed in motorcycle instantly came to life.
Always great
Great batteries for a good price. If you don't know what you're looking for they will help you if you know what you're needing you can't beat the service.
When reviewing my order I could not return to my original order submission. I couldn't tell whether I was duplicating my order or finishing my order.
I had purchased 2 batteries from this company and after 1 year they both died, in order to get a replacement the company makes you jump thru hoops to show them the battery is defective, I asked if i could just send a video of the seat off to show the red Banshee battery and try and start the bike and they said no you have to take it to a parts store or Walmart and have the battery tested, which I did and the test showed replace battery, but they said that the the battery was in the CCA parameters and they would not replace it. Seems to me it is pretty simple, if the battery will not start the bike it is defective and needs to be replaced.Do yourself a favor and go on Amazon and buy a battery for half price with the same CCA.
Tip for consumers:
Do not buy theses batteries company is a scam
Products used:
2 motorcycle batteries for Harleys 1 touring 1 Softail
They offered a decent battery for a decent price and free shipping. The new battery was in my Harley just days after placing the order. You can't judge a battery by its looks, so only time will tell if the interior construction and quality are up to the job. So far, I am very pleased.
I ordered online and it was simple. Put in your bike and choices pop-up. I ordered my battery and received it quickly. Unfortunately the site had a glitch and ordered wrong battery. I called and emailed my issues. They help me with return without any hassle or interruptions. Very nice and respectful. Only bad thing is no exchange. You have to return for refund and order again. Either way it was easy and professional customer service.
It was good but I had to call for help to find out about when my order will be shipped and delivered. Beth was very nice and helpful.
too fussy with the information and too awkward, making me return to cart when I corrected billing address, saying it was recalculating -- but there was not difference.
Not enough info for which motorcycles batteries will fit. Mine was a 2000 Goldwing SE, but could not look up which battery it needed