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The new and improved BiddingOwl software – released this year 2024 – helped to make our 4th Annual Fundraiser very successful. Its clean design and easy onboarding for bidders to login were a plus. The auction functioned well on a phone for both managing the auction items and for placing bids. BiddingOwl support is top notch, providing quick, clear answers. Everything ran smoothly start to finish and their very reasonable fee makes it a great choice to raise money for your cause.
BiddingOwl enabled us to have a second successful online auction during the COVID-19 pandemic. Their support team is responsive and reachable by phone or email to answer any questions that arise. The setup is straightforward (just be sure to step through the Online Wizard.) The auction functions smoothly and admins can change item descriptions and opening bids any time. I look forward to their new 2.0 version due out in 2021 that will allow for more design customization!
I would highly recommend Bidding Owl as a great site for charity auction. It was a little intimidating at first since they changed their format, but it went very smoothly. The support from the Bidding Owl was great and we had everything set up in no time.
Our quilting group makes quilts for veterans. We donate our time, talent and all the materials to make full size quilts to honor those who have served our country. We decided to try auctioning one of our quilts to raise funds for our work.
Caroline and Jo'Ann were so easy to work with in helping set our auction up. Regardless of the outcome of the auction, working with these two super helpful ladies was everything customer service should be. A person always answers the phone and quickly solves the problem and makes sure the solution has worked before moving on.
The picture is of our auction quilt.
We've used Bidding Owl for the past several years for out PTA online auction and it's been wonderful! Customer service is super helpful and very responsive.
This site is great! I love that all of the auctions on here benefit nonprofit organizations. The bidding process is easy, and I've never had a problem receiving my merchandise!
Its a great site to run an auction, Its very user friendly and the tech team is beyond helpful! They are extremely nice, friendly and always there to navigate through any technical questions! This is our 3rd time using Bidding Owl for our school auction without any hurdle!
We've been using Bidding Owl for a few years now for our non profit fundraising event. There are clear instructions throughout their site and they are always available for a call to walk you through a problem. There fees are reasonable and they don't require any upfront payments so you can earn revenue from your event and then pay them their percentage. Win-win.
Bidding Owl provided an EXCEPTIONAL online auction management experience for our non-profit education foundation's recent fundraising event. Bidding Owl has always been amazing, but their recent software updates are PHENOMENAL! Adding auction item information, photos, and links to donor websites was SO SIMPLE! Our online auction site looks so professional and beautiful! This was my first experience entering all of our auction items and I actually found it ENJOYABLE & so rewarding to see the final product! I HIGHLY RECOMMEND BIDDING OWL!
We have used BiddingOwl for several years but were discouraged by some of its quirks. We decided to go with another site this year but that failed for many reasons. We decided to go back to BiddingOwl and, WOW!, what a surprise. The NEW BiddingOwl is as full of features as you would like. The site has been updated and is modern and efficient. In addition, the customer service team is incredibly responsive, usually replying to questions in minutes.
We have been using Bidding Owl for our online auctions since 2015 and have had many great experiences with them. The Auctions run smoothly and the folks that work there are very nice, helpful and most importantly, competent in all aspects of setting up and running an online auction! They do a great job during the entire set-up of each auction and helping us set-up and design the website for each event. Our non-profit organization, the United States Lighthouse Society, has now had many successful auctions with them and they have all done great.
On a different note, there are two distinctive financial differences between them and other companies that we have experience with:
1. Currently they do not charge a flat annual fee just to be able to have auctions with them. We found that many other companies charge a fee simply for the ability to have an auction on their site. This is difficult for us to justify, especially when we don't know how much money an auction with make (or lose).
2. The percentage they charge is the same or less than the other companies that we have used or looked into for our online auctions.
For us, the financial reasons are enough to use Bidding Owl for our online auctions, but when you combine that with the great job they do and that they go out of their way to ensure that your auction is successful... The decision to use them for our online auctions was very easy.
We highly recommend Bidding Owl to any non-profit looking to have an auction.
Our Rotary Club used Bidding Owl for our Internet auction and it worked very well. We will be using it again
Bidding Owl made running an auction very easy. We have a live event with two weeks of pre-bidding which raised over £700 at the pre-bidding stage. Very excited about what will happen this afternoon.
Great help, quick replies to emails with all the information I needed. I very much recommend using Bidding Owl!
I have used Biddingowl for four years. The first year I had no idea what I was doing and they patiently helped me through the whole process. The next year I had a glitch right before the auction went live, and they helped me fix it very quickly. This year, I feel like an old pro with only a couple of questions, but they are still very helpful. The site is clean, easy to use, and makes us look like a highly capable organization. I really appreciate all the help they have offered through the years.
When doing our online auction, we found this site easy to set up. With the necessary information even if we are not a US based organization.
We also received positive feedback from those who decided to bid on our items, as it for the most was self explanatory how to go about registering as both a bidder but also bidding.
Our bidder also likes the function that let them know if someone over bid their high bid.
We liked the fact that the company reached out to each winning bidder and let them know that they had the winning bid at the end of the auction.
I was tasked with finding an online auctioin site and after much research chose Bidding Owl. Why? A real person actually answered the phone when I had questions. And, ongoing questions sent by email got prompt and helpful replies froman actual person. My Friends of the Library group were first time online auction users and Bidding Owl was a great partner. They will lbe the "go to" choice for alll future auctions.
This is really an easy auction platform to use. We have used it twice and are getting ready to do our third. It's ended up saving tons of time versus trying to do it on Facebook and was the cheapest option. The customer service is great and it's easy to customize.
Bidding Owl allowed us to provide a friendly user interface for our donors. Tracking the payments has been easy. It would be ideal if we could upload multiple items, or reusing past items can be helpful. Not sure if we can or if I need to learn more. 1st time to setting t up.
Loved using this website. As a principal, I was incharge of our online event and it was a huge success.
Bidding Owl has simplified the paperwork and trouble of running a silent auction. Plus the ability to have online bidding before the event has increased our bids and donations.
We are a nonprofit high school and use BiddingOwl once per year to host the online auction portion of our Spring Fundraising Gala. It's been a great free, convenient option, and it helps us keep more of the money we raise!
Answer: Yes, that is correct. You may have several users logged in at the same time to enter data. Data import is available for Donors, Bidders, and Volunteers. Items are not able to be imported. We strive to be very intuitive and hope that the use of the software rates a 10. We are always here to help. Our business hours are Mo-Fr 9 to 5 Eastern. We also provide 24/7 emergency support services.
Answer: We focus on non-profits, but we have many customers who use our platform without a non-profit status or even for commercial reasons. Our customers include the US State Department, Oscar Meyer, and many other companies and individuals. Please register with us and take a look at our site. If there is anything we can help you with please let us know. We appreciate that you are considering using BiddingOwl.
Answer: Yes, that is possible. We have looked into your issue and fixed it. There was something wrong with the email address. Your user should now be able to login. We have also sent you an email with the login information.
There is a reason BiddingOwl is the top charity auction provider in the industry. They offer exceptional customer support and a full-service management platform to ensure your auction event, whether it be online or in-person, runs smoothly. Besides online/mobile auctions, BiddingOwl supports traditional paper bid sheets, tickets, donations, paddle raises, fund-a-need and more. Try them out. You won’t be disappointed.