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    BHS

Corporate Values

Overview

BHS has a consumer rating of 2.5 stars from 2 reviews indicating that most customers are generally dissatisfied with their purchases. BHS ranks 82nd among Lighting sites.

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How would you rate BHS?
Top Positive Review

“British Home Stores, or BHS as they are trendily (nearly)...”

danny-cleese s.
2/11/15

British Home Stores, or BHS as they are trendily (nearly) known have been around for, as we know, a long, long time. Yes, ages, just like them that begin with 'M', you know two names. Unlike 'M' with two names, BHS seem to know where they are going, also where they have been. They offer good products at reasonable prices, which seem more reasonable than 'M' with two names. My wife purchased some jumpers in the BHS sale, which were very well made, good to size and at a good price. Even better there was an extra 24% off and that was on top of sale prices. Brilliant value. BHS? Yes, would recommend.

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Top Critical Review

“This company has the worst customer care I have ever experienced”

Buster R.
3/1/16

I tried to place an order on b. H. s. Order line this took the best part of the morning on hold with having to seek out b. H. s. Stores who were also not able to help or process an order over the phone and did not call me back with help their phone lines to customer service & support appear to be open only on a short time basis during the day therefore you are running up a huge phone bill obviously this is a poor way to treat customers and expect good sales.

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Reviews (2)

Rating

Timeframe

Other

dannyc24
24 reviews
74 helpful votes
February 11th, 2015

British Home Stores, or BHS as they are trendily (nearly) known have been around for, as we know, a long, long time. Yes, ages, just like them that begin with 'M', you know two names. Unlike 'M' with two names, BHS seem to know where they are going, also where they have been. They offer good products at reasonable prices, which seem more reasonable than 'M' with two names. My wife purchased some jumpers in the BHS sale, which were very well made, good to size and at a good price. Even better there was an extra 24% off and that was on top of sale prices. Brilliant value.

BHS? Yes, would recommend.

Tip for consumers:
Check for online discount vouchers. Sign up for BHS newsletter as they have some great one day discounts.

busterr6
2 reviews
2 helpful votes
March 1st, 2016

I tried to place an order on b. H. s. Order line this took the best part of the morning on hold with having to seek out b. H. s. Stores who were also not able to help or process an order over the phone and did not call me back with help their phone lines to customer service & support appear to be open only on a short time basis during the day therefore you are running up a huge phone bill obviously this is a poor way to treat customers and expect good sales.

Q&A (0)

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About the business

Welcome to The British Home Store! We? ۪re a new website bringing you great value and customer service, some old BHS favourites like our famous lighting collection, plus lots of new ranges too. Shop online for everything your family needs, includin...

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