We got a lemon through Beverly-Hanks. We hired one of their agents and they were to look into the questions we had with the property. If they had of done their job we would not have the problems we have. We got back answers and took them as the truth on the property. Sellers say they never gave those answers. The agent also did things that we told them not to do.Refused to do as we wished. The agent was not at all concerned with what we wanted. Never gotten a home where the agent did their own thing without our permission. Found out things with agent too late. So what good was it to have an agent. Had to hire them for this? What a laugh! The agent seemed more concerned with the sellers. The agent was so nosy with the personal things in the homes we saw. We had the worst agent. We have complained so many times and never got a reply to our problems. This company doesn't care. Maybe if we paid a million for the house they might give us a call. They do a poor job for the money. Forget getting a Realtor from this company, They will NOT protect you or look out for your best interest; even though they say its their job. Bad company with poor leadership. Once you close its too bad. Not happy with the agent or their work on our purchase. Complain all you want, it falls on deaf ears. Been to the top. That was a joke. Got a home not worth the money paid for it. Seems that is the way here in WNC. Collect your money for a job you did poorly and leave the buyers in a painful situation.They want to forget what they did to us Wish we could forget.. That is not fair or right. But Beverly-Hanks seems to think it is fair. I guess it is buyer beware of the realtor/company you hire. Lemon's sold everyday in this area.
Got a real money pit when we hired Beverly-Hanks as my realtor. Found house we thought we would like to have. When we talked to the realtor about checking behind the sellers with the court house, permit office and other county offices our realtor acted like we were trying to do their job. They promised us they would check everything out. Before closing time the realtor contacted us, to let us know that everything checked out on the house. That the disclosure given by the sellers was correct and they could not find any problems with the house. The realtor also advised us on who to get to do the inspection. Don't let them tell you who to get, the one they told us about was new. We thought we had everything covered when we went to close. The day we moved in we started to find problems. A lot of problems. When we talked to the realtor they said that kind of thing happens in NC. No, I am sorry or anything of the sort. It was like you have and you have to live with it. Well this house was to be our dream home. It has been a nightmare. I tried so many times to contact the president of Beverly-Hanks. I never received a reply to my e-mail, phone calls or letters. We were ignored by the company and they never said they would help us with the problems or that they were sorry for the mess up. I don't find it funny that we paid a lot of people to check out this house and yet we got a mess. The sellers lied about the house, the condition of the house and other things. One problem is a right of way that the sellers said belonged to the house next door. The right of way is like a race track and the people that use it will not slow down. (The realtor told us the right of way was not on the property we were looking at.) None of this should have happened, The realtor was told what to look into. Yet they did a half-ass job and we are stuck in a mess. They made money off us. I guess if you don't buy a million dollar property then they have nothing to do with you after you sign the contract.They had drinks, cookies and other treats for us when we were buying. Once we got the house they turned real ugly, real fast. So beware. Do your own foot work. I would never want anyone else to be in the shape we are in. They don't care. You will be stuck holding the bag.
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