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Betterjewelry

How would you rate Betterjewelry?
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Connecticut
1 review
0 helpful votes
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The Exchange
October 10, 2020

Received my bangles and matching ring. They were beautiful but too small. Emailed company right away and received a quick response with a way to quickly solve my issue. Hoping for a speedy exchange process. I anticipated wearing my jewelry for so long.

Date of experience: October 10, 2020
Maryland
1 review
0 helpful votes
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Unexpectedly West Indian
September 6, 2020

My father gave me a bracelet to find and after much research turned out to be West Indian. I found this site and it's a great site. Great pricing, easy to use, transparent tracking, and well made. Will definitely return for other items

Date of experience: September 6, 2020
Georgia
1 review
0 helpful votes
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Awesome!
August 12, 2022

The one thing that is noticeable with the bangles I purchased is the shape. They are oval verses round which makes for a better fit and the bracelets does not slip to the side of your wrist. They are very sturdy. I love my bracelets and will certainly get more.

Date of experience: August 12, 2022
New York
2 reviews
0 helpful votes
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Excellent Customer Care
June 1, 2023

The bangles received are beautiful. Betterjewelry made the size to my specifications. They were prompt with responses to my queries and provided excellent customer service when I needed a replacement.

Date of experience: June 1, 2023
New Mexico
2 reviews
0 helpful votes
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Buddha Bangle
February 1, 2024

The only complaint I have is,there is a seam on the Buddha's face. It could add character as the bracelet ages,so I won't be returning it. I love the weight of it and can't wait to see how the design will pop in the future.

Date of experience: February 1, 2024
Connecticut
1 review
0 helpful votes
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Good Customer Service
September 11, 2019

I was not completely satisfied with my initial purchase, but customer service (Victoria) was very accommodating and I was refunded my money with no issues. Because of that, I would strongly consider purchasing in the future.

Date of experience: September 11, 2019
Maryland
2 reviews
0 helpful votes
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Can't use some of the items
December 22, 2020

I didn't realize the bracelets were so small I thought they could be adjusted. So five pairs of them I can not use can i send them back for a refund. The other five children are toddlers and 6 years old

Date of experience: December 22, 2020
Maryland
1 review
0 helpful votes
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Two sites I'm confused.
October 9, 2021

I did panic buying because was afraid the site wood disappear. The one I ordered from didn't have have all the selections I wanted. Later I found the site with all the mask I wanted. Still waiting for my order.

Date of experience: October 9, 2021
North Carolina
1 review
0 helpful votes
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They did not meet my expectations. The bracelets looks fake, they're very thin and not what I expected! I do not feel they were worth the money I paid for them!

Date of experience: July 5, 2022
Georgia
1 review
0 helpful votes
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Poor Quality
July 18, 2020

They are to thin if a 7 month old can Streach them out of shape and take them off no good. I need a refund can't do anything with them.

Date of experience: July 18, 2020
California
1 review
0 helpful votes
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Not as nice as I thought
August 1, 2024

Earrings seem to tarnish very quickly. Hopefully it is real silver. I feel like I need to have them checked. They turned black. I have to clean them often.

Date of experience: August 1, 2024
California
1 review
1 helpful vote
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Solid, heavy, great quality
January 8, 2020

After my mother purchased bangles for my baby girl, I knew I wanted a matching pair. I will say my order did take a while to arrive (perhaps due to the holiday season?) but once they did, I was really impressed with the beauty and quality. The bangles I received are well made and I can't wait to show them off! So excited to match with my daughter!

Date of experience: January 8, 2020
Hawaii
1 review
1 helpful vote
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Service and quality are excellent.
May 17, 2019

I have ordered two bangles from Better Jewelry and am beyond pleased with my purchases. The craftsmanship is beautiful! My questions about a special order were answered immediately and I received the order within the following week. I highly recommend looking at Better Jewelry if you are looking for quality and competitive pricing.

Date of experience: May 17, 2019
New York
1 review
0 helpful votes
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I made my purchase on the internet.
November 19, 2021

It was quick, easy and convenient. I made my selection by choosing from an array of West Indian Silver bangles. I simply clicked on the item I choose, entered the information and my order was ready to go!

Date of experience: November 19, 2021
Washington
1 review
0 helpful votes
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The bangles are beautiful and I received within a week of ordering. I had to return some jewelry and that process was seamless. Items were received and my refund (due to ordering incorrect sizes) was promptly processed. Better Jewelry promptly and professionally communicated with me throughout every step of the purchasing and refund process. The prices are really reasonable too. Will definitely purchase more.

Date of experience: August 22, 2023
Florida
1 review
2 helpful votes
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Not as expected
April 23, 2019

I was a little disappointed with my purchase. The description said the bracelet was a size 8". I wear a 71/2". These bracelets do not close all the way around my wrist. If I close them completely they are to small. The weight of them are ok, afraid if I keep pulling open and closing they will break. So not sure if I will order again.

Date of experience: April 23, 2019
Pennsylvania
1 review
0 helpful votes
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Stupendous jewelry
October 5, 2023

I am so happy with the professionalism and the feedback from better jury they have provided me everything that I have hopes for and more I will be ordering again from them delivery was quick packaging was on point thank you so much

Date of experience: October 5, 2023
New York
2 reviews
0 helpful votes
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EXTREMELY SATISFIED
April 17, 2021

First and foremost, the delivery was fast! I am so in love with my bangles, the shiny silver, the thickness and the design... I have been looking for bangles and ran across your site on Facebook. Overjoyed and will order more, thank you...

Date of experience: April 17, 2021
Ohio
1 review
0 helpful votes
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Perfect gift
February 1, 2023

A relative always admired my west indian bangles and when I saw the great price on a set I had to purchase. They arrived as scheduled and are perfect. Better Jewelry has been my go to place for quality bangles and they are easy to work with. We had a return because my daughter purchased the incorrect set and the exchange was seamless.

Date of experience: February 1, 2023
Maryland
1 review
0 helpful votes
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Responsive Merchant Problem Solved
September 1, 2023

One of the 4 bracelets that I purchased cracked. I returned it (I had to pay for the return shipping). I received the replacement item within a week. Will definitely purchase from this merchant in the future.

Date of experience: September 1, 2023

Overview

Betterjewelry has a rating of 4.3 stars from 260 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Betterjewelry most frequently mention customer service, silver bangles and great quality. Betterjewelry ranks 10th among Custom Jewelry sites.

service
12
value
13
shipping
13
returns
5
quality
12