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Best Of Signs Reviews Summary
The company enjoys a strong reputation for delivering high-quality products and exceptional customer satisfaction, with many customers praising the design team's responsiveness and the ease of the ordering process. Positive feedback frequently highlights the reliability of service, competitive pricing, and fast turnaround times. However, some customers have expressed concerns regarding service delays, particularly with shipping and order fulfillment, alongside issues with the returns process. Overall, while the company excels in product quality and customer service, addressing logistical challenges could further enhance the customer experience and mitigate dissatisfaction.
This summary is generated by AI, based on text from customer reviews
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Love my banners from you'll this is my 4th banner and I will be getting more
Good experience. Too much background on banner. Would have liked the wording to have taken up more space on the banner.
I've ordered many items and the quality is always excellent. The shipping is fast and reliable.
Shirley was a great help demonstrating a lot of patience and thoroughness. She looked at all details and made sure that production proceeded without any problems. Shipping and delivery was on time and the job was perfect.
Design interface is a little difficult to work with. This is my 4th attempt at ordering.
The ordering experience was cumbersome with pop ups that required me resizing my screen just to complete on a normal laptop, and the descriptions were vague, requiring me to ask twice online exactly what was required to make it a full kit. The check out process kept showing different pricing as if choosing the "no cost" shipping option negated the new customer discount. Once ordered, the product actually shipped directly from India pretty quickly, so don't assume you are ordering a made in US product just because it has a US address. The product itself was nicely designed and the quality of the print and materials was good. Overall not a WOW factor present for the website, but the product is good.
Hi Keith, thank your sharing the feedback on the website features and we are sorry for the inconvenience caused to you while placing the order. We have shared your feedback with our concern team, and we will make sure that they make it easy to browse. We always make sure that each of our customer finds our order process easy and if there are any issues regarding that, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!
Well so far the ordering experience is cumbersome with pop ups that require me resizing my screen just to complete. The check out process kept showing different pricing as if choosing the no cost shipping option negated the new customer discount. So far, not very impressed.
I made a couple of special requests of the design team and was provided options in an efficient and timely manner. Once approved the production and delivery were lightning fast! I received my product, set it up and it was everything I hoped for. I will choose them again.
This is not my first time purchasing from Best of Signs and it wont be my last. Great Products! Anthony
Shirley helped me find the font I used on previous order. Great help to me.
It is convenient to trade with the platform due to the provided tools, besides, the risks are minimal as far as I managed to note this for myself. For money, the withdrawal and replenishment process is also stabilized here, due to which you do not have to waste time on these procedures.
Better than I expected. Great price, fast delivery and excellent product. Customer for life…
It's pretty straightforward and easy to use. It was easy to upload my design and it arrived quickly and just as I wanted.
I am very pleased with the product and the quality.
Great experience ordering a large magnet for my cruise ship door. Thanks
This company is a joke. Customer service does not do anything for their customers. Instead they continuously apologize yet, have no real resolution even when their company is in the wrong. Ridiculous run around and holding on call just to be given the same none helpful information. Do not waste your time or money ordering with this company.
Good job. Customer satisfied and fast completed in time
Awesome and quick! Product perfect and now will be ordering the remainder of items for our event! Very Easy and smooth!
Very helpful customer service rep.
Finished product looks
Great.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tom, We sincerely apologize for the hassle that you have faced. We have worked hard to make the order process simple and easy to follow. You can always reach our customer support via our 24x7 chat utility or phone number for any concerns or queries. We value your feedback, so we have passed it along to the appropriate team in order to provide a better experience moving forward.