Overview
Best Of Signs has a rating of 4.1 stars from 700 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Best Of Signs most frequently mention customer service, great quality and design team. Best Of Signs ranks 2nd among Banners sites.
Instant Feedback
I was not able to dot he survey as it hung up on the phone. I wanted to say I'm very please with the customer service I recieved.
I ordered a custom flag on 8/30/2021 I paid for additional shipping to receive it by 9/9/2021. I received an email that said my graphics weren't good enough that I would receive and email within 24-48 with redone graphics, 4 days later I received the email I immediately approved the new graphics. Once I received the new graphics I got an email that said my flag would arrive on 9/13/2021, I immediately called them told them that the flag was for a fundraiser on 9/12/2021 and that I paid for guaranteed shipping to arrive by 9/9/2021 they said no problem they would make sure it got to me by my needed date. The next day I got shipping conformation that my item had shipped from India and would arrive 9/13/2021. I immediately called them talked to Arthur one of the managers who assured me they would reship my item with overnight delivery, which didn't happen for 2 days the item finally shipped 9/9/2021 when it was suppose to arrive by then. The item then got delayed at a FedEx location. I immediately called them again told them that I needed the item to be reshipped overnight Saturday delivery which is what FedEx said needed to be done in order for me to receive my package. After stringing me along for 2 hours I called back again and was told that it was to late to get it to production and there was nothing they would do. So here I am with no flag for my fundraiser. USE SOMEONE ELSE BESIDES THEM OR BANNER BUZZ
Super easy upload and the files that were too small they fixed up for us so that when enlarged they weren't distorted.
Great great prices alot to choose from to build and grow your business. Just a all around great easy to use site.
Thank you, Your company is first rate This was my 3rd purchase, and will definitely order from you again. Thank you again
Thank you Your company is first rate
Ordering process was easy and the price was right. Now, I'll see if the delivery timeline is met and the product meets the specifications.
Ordering process was easy and the price was right. Now, I'll see if the delivery timeline is met and the product meets the specifications.
So easy and great prices
Always the best place to do what you need
Hey Whailys! We're pleased to know that you found our website user-friendly and had a positive experience.We always strive to offer the best value for our customers.Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
It's pretty straightforward and easy to use. It was easy to upload my design and it arrived quickly and just as I wanted.
Instructions seem clear and easy. Advice from vendor helped us improve the artwork and the sign is PERFECT for our use.
THIS IS SHIPPED FROM OUT OF COUNTRY! Ordered from them and they didn't send the products. The items didn't arrive for the event that was 21 days after they pocketed the money. I called to check on the order the 2nd week, then told them to cancel it after the 3rd week. On the 4th week I got a shipment email with tracking saying my order was in Dubai. I called and emailed they were to cancel the order 4 more times after the 3rd week when they missed the event. The next response I received from them gave the account from a past order I had placed and received months ago! They couldn't keep the orders straight even though I included the order number in my emails and calls! The next excuse was they needed better art -I told them use what I sent as is. The next excuse was I didn't approve the proofs=I NEVER RECEIVED ANY PROOF! The next excuse was shipping isn't guaranteed. BUYERS BEWARE-This is a BAD COMPANY! Full of excuses. Somehow they got my delivery to me 2 days after being in Dubai. Go figure- They CAN ship things fast at Fedex! Unfortunately, the event was 10 days ago!
They didn't hit the shipment date that the product was needed for and agreed for.
Hey Adam! We extend our sincerest apologies for any inconvenience you've experienced. Upon careful review of your order, we've identified some confusion during the proof approval process, which ultimately impacted the delivery schedule and resulted in the cancellation of your order. Please rest assured, we are taking your feedback seriously and are diligently working to enhance our processes. Our objective is to prevent similar occurrences in the future. We appreciate your patience.
Payment aspect of your site was incredibly buggy.
Love this site!
We print a lot of our theater backgrounds for our set pieces here. Great service!
Thank you, Adam, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Seamless experience so far. Slick website. Had the exact customized one-way perf window decal we're looking for.
This was the fastest and easiest experience I've had ordering things like this. Thank you.
Hey Georgia! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
So far so good, I didn't realize my last run had unfinished edges. But Easy enough to update order.
The user experience on your website is by far the WORST site for ordering something I have ever encountered.
The user experience on your website is by far the WORST site for ordering something I have ever encountered.
I am very happy with everything you have. Because of the price, shipping and the good communication
Hey Adam! We are delighted to hear that you are pleased with our products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Was disappointed with how it turned out. Thought they would have the image up closer to the top
Fantastic support with my order, arrived in a timely manner and looks great! Thank you@
Hey Diane! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I wish I could see a proof of the artwork in place as I upload it, but the proofs helped when I received them.
I wish I could see a proof of the artwork in place, but I did order proof requests.
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Toni. We are truly sorry that your recent experience with us has left you disappointed and that you did not have your flag at the event.
As mentioned on our website, the delivery date shown at checkout is for print-ready files. In all cases where proof is sent the delivery date depends on artwork approval. When we find low resolution artwork, we notify you requesting a high resolution file to avoid delay. You also have the option of instructing us to proceed with the low resolution print. Recreation is not a computerized process; a designer manually traces the lines of your artwork to recreate it in high resolution. Thus it may take up to 2 business days since this is a service we provide on every order.
From our internal notes we see that every attempt was made to have your order delivered when needed. Further to your conversation with our support team on 6 September, your order was produced and packed for dispatch within 24 hours, on 7 September. Your conversation with Arthur was on 8 September during which we did promise to reship the order to you at no cost using Overnight delivery. This was done within 24 hours as well.
Regrettably, despite using global shipping leaders DHL / FedEx / UPS, transit delay is outside our area of control - especially considering the impact of the pandemic on all shipping networks. Our Terms of Use clearly state: "We have no control over 3rd party couriers’ performance, and we are not liable for delays arising from couriers’ shipping service."
Please accept our apologies that despite our sincere efforts to remedy this unfortunate situation, we failed to meet your expectations.