Bestfitmovers

BEWARE OF BAIT AND SWITCH by this company! Move WILL cost much more than expected!

I was quoted for a 4 bedroom house move and received written confirmation for crew size of 4 movers@$194/hr. NOTE: Fact that quote is in writing does not appear to mean anything to this company. On day of move a crew of only 3 arrived and they were surprised that I was expecting 4. Crew was VERY nice, they called company and were told that they would try to send a 4th person... that never happened! Move took about 2 hours longer than expected due to being down one man. When it came time to pay, the company only discounted $30/hr for 1 less crew member, but I explained that $30 an hour did not compensate for the extra time required for 3 vs 4 to move a 4 bedroom house (exhausting work!). I was transferred to a manager, who reiterated the $30 per crew member discount policy and he would not budge on the price. In the end, between the frustration of dealing with the management of this company and the $200+ extra charge, I will never use this company again and would NOT recommend them!

Side note: I currently have a damage claim in the works with this company, which has been going well so far. Once that claim is completed, I will update this review to include and reflect the experience/outcome of this process.