• BE FORWARD

BE FORWARD

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Overview

BE FORWARD has a rating of 1.7 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. BE FORWARD ranks 473rd among Car Dealership sites.

  • Service
    8
  • Value
    8
  • Shipping
    8
  • Returns
    6
  • Quality
    8
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
4
See all photos
How would you rate BE FORWARD?
Top Positive Review

“Parts for 1996 Granvia”

Aladin A.
4/18/23

This company went above & beyond to ensuring me the cv does shafts I ordered were the correct parts I needed. I ordered Friday & I received my order the following Wednesday. Keep in mind Im from TX, USA. Great company. Fast shipping

Top Critical Review

“A terrible terrible rort.”

jennifer s.
4/5/22

Really really bad, don't use them. An utter rort. I needed tiny tiny curtain rail gliders for my Hiace. They wanted $5 per little glider when the usual price is around $5 for 20 or 30, so, say, to be fair, perhaps 10 for $5 might have been more appropriate. Shipping would be $150 on top of that for something weighing less than 200 grams! Don't ever use these people unless you have lots of money. Please note ALL their reviews and think wisely.

Reviews (11)

Rating

Timeframe

Other

Thumbnail of user jennifers2168
5 reviews
2 helpful votes
April 5th, 2022

Really really bad, don't use them. An utter rort. I needed tiny tiny curtain rail gliders for my Hiace. They wanted $5 per little glider when the usual price is around $5 for 20 or 30, so, say, to be fair, perhaps 10 for $5 might have been more appropriate. Shipping would be $150 on top of that for something weighing less than 200 grams! Don't ever use these people unless you have lots of money. Please note ALL their reviews and think wisely.

Tip for consumers:
that they weren't going to rip people off

Products used:
i asked again to no avail. they won't budge.

Service
Value
Shipping
Quality
Thumbnail of user kenm960
1 review
7 helpful votes
January 8th, 2023
Verified purchase

PIECE OF $#*! SCAMMERS TAKE YOUR MONEY, OFFER LIVE CHAT THAT TELLS TO EMAIL THEM, BUT THEY DO NOT REPLY, AND THE TELEPHONE NUMBER ON THE SITE IS ONLY TO A PRE-RECORDED MESSAGE TO CONTACT YOUR LOCAL CONTACT, WHO KNOW NOTHING AT ALL SINCE THEY ARE SIMPLY FREIGHT FORWARDERS ONCE THE VEHICLE IS SHIPPED. PATHETIC $#*!S WHO SHOULD ALL BURN IN HELL.

Tip for consumers:
DON'T == THERE ARE LOTS OF OTHER ONLINE VEHICLE SALES COMPANIES TO CHOOSE FROM WHO DO NOT SCREW OVER THEIR "CUSTOMERS" -- OR SHOULD I SAY VICTIMS.

Service
Value
Shipping
Returns
Quality
Thumbnail of user aladina2
1 review
0 helpful votes
April 18th, 2023
Verified purchase

This company went above & beyond to ensuring me the cv does shafts I ordered were the correct parts I needed. I ordered Friday & I received my order the following Wednesday. Keep in mind Im from TX, USA. Great company. Fast shipping

Thumbnail of user jordano235
1 review
0 helpful votes
March 12th, 2024

Beware! Fraudulent Activity
Beware! This company has just stolen $15,680 USD from me and not refunded me, its been 5 months today. I have been contacting them since 12 November 2023 and now 12 March 2024. BEFORWARD still have my $15,680 USD and not sending it back. I'm now having to contact my bank to process fraud against Beforward and appointing an attorney. How this business is still operating with such dire standards is beyond my belief. The stress they have caused me over the recent 5 months has had a detrimental effect on my health and wish no one to go through the same trauma. Now I will leave it to the law and banking system to resolve and warn all others do not buy from this company.

Tip for consumers:
AVOID AT ALL COSTS!

Products used:
Landcruiser toyota

Service
Value
Shipping
Returns
Quality
Thumbnail of user jasonb2448
1 review
4 helpful votes
May 3rd, 2022
Verified purchase

This company is a scam. I bought a 2019 Navara with 15,000km on it. The vehicle could not even be driven off the wharf. Parts where taken off the truck and older damaged parts put on. I would never ever by another vehicles from them stick to sbt Japan.

Service
Value
Shipping
Returns
Quality
Thumbnail of user aliceprincessm
1 review
0 helpful votes
June 1st, 2021

My Toyota Passo arrived in Zimbabwe plumtree boarder post safe and sound thank you befoward for efficiency. Thanks delphinus leader and avec. M a proud owner thanks thanks

Service
Value
Shipping
Returns
Quality
Thumbnail of user samc1031
1 review
2 helpful votes
January 8th, 2023

They received my payment over 2 months and still haven't started the shipping process. What I'm gathering from others is that they will replace the truck with a worse quality one then ship that. I have purchased a truck through another online vendor and it was in Vancouver, Canada 10 weeks from receipt of payment. DO NOT USE THIS FRAUD COMPANY!

Tip for consumers:
Don't use this site "Be Forward" but "Car from Japan" was great the guy help figure out how to import the vehicle ect.

Products used:
2000 kg truck

Service
Value
Shipping
Returns
Quality
Thumbnail of user julesj27
1 review
1 helpful vote
January 30th, 2023
Verified purchase

I purchased a car from BE FORWARD. After 2 months, i received the car on the website I read the car is in good condition thats the reason why I buy it
But that was a fake advertisement because the first day I started the car the engine light tur on I went to garage to serviced it they told me the car has engine problems I contact BE FORWARD to let them know that they told me they can't do nothing for me because i didn't pay for insurance I think BE FORWARD was e good company yo trust but no

Tip for consumers:
No

Products used:
No

Service
Value
Shipping
Returns
Quality
Thumbnail of user francbmann
1 review
0 helpful votes
April 7th, 2024

In today's fast-paced world, efficient and reliable delivery services are essential. I recently entrusted Beforwad website with high expectations and bought a car from them, hoping for a seamless delivery process. Unfortunately, my experience with Beforwad was far from satisfactory, leaving me disappointed and disillusioned with their service.

From Japan, all was okay until I got an email asking me to add $50 on $25,274 then after making yet another transfer someone came in and said I shouldn't have added that $50 then I asked them to pay the $50 back which they didn't. So, the car was shipped after 3 months plus the car arrived in Tanzania, TZ team was okay ish in communication via email. Tho since I had paid CIF Kigali Rwanda, they also wanted me to pay again for clearing service in TZ so i had to send all the papers claiming that I paid for the whole service Cost Insurance, and Flight (CIF) to Kigali.

When the car arrived in Kigali it came without the Right-hand passenger side inner tail light nor the, Front Bumper Clear Fog Lights Driving Lamps and the rear wiper since I had paid for insurance, I start to communicate with Beforwad Rwanda, this set up of Rwandan side is the worse of poorer customer service by the someone called Sam, you call or txt they say am on leave or call this and that person. Basically, nobody cares.

So now I have a car worth $25,274 plus 25,000,000frw for taxes/number plate with damages. (attached pictures)

In conclusion, I cannot in good conscience recommend Beforwad to others based on my disappointing experience. Until significant improvements are made to address these fundamental shortcomings, I would caution anyone considering their services to proceed with extreme caution. Beforwad has left me disillusioned and disheartened, a far cry from the reliable service I had hoped for.

Service
Value
Shipping
Quality
Thumbnail of user kylep200
1 review
3 helpful votes
June 29th, 2020

Be Forward comes off with decent auction representative prices, but if you win a car with apparent profitability, they won't honor the win, but rather keep the car for themselves for further profit off of your own research.

Thumbnail of user dan6
1 review
17 helpful votes
October 11th, 2018

This site is a classical scum by a rip off merchant. They own no stock and they sell hot air. They will ake your money and you'll never hear back from them. Never, ever send them money! Avoid this criminal pit like plague unless you've got money to burn.

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1.7
11 reviews
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