BedBathStoreReviews 7

I ordered a curtain valance on 7/17, my card was charged right away. Now 12 days later I have not received product and there is no information when I try to track it. I get a message that the order is unknown. No response to my email inquiries, and phone menu sent me to accounting with an auto message instructing me to leave a message. Forget this store! I should have checked the reviews before ordering. I don't expect to get my item or my money back!

Ordered curtains mid-December. Products showed din stock shipping in 5 days. Credit card was charged immediately. Contacted seller after 7 days. Told there was a problem and the items wouldn't be shipped until mid-February. Customer rep tried talking me into pricier products in different colors. Said I would wait for my original order. Contacted seller again February 14th, was told there was still a problem and the items wouldn't be available until end of March. Immediately asked for a refund. Haven't heard from seller or received my refund and it's been 12 days. I would suggest that you avoid this merchant.

I ordered merchandise from bedbathstore.com. The quality was bad and I wanted to return the merchandise and ask some questions. There website has a customer service e-mail for questions, etc. I sent several e-mails and did not get one response. There website also had a customer service number. After several attempts I finally was able to talk with a live person. I returned the merchandise as instructed and it's been 6 weeks and have not had a credit issued to my account. The postal tracking service deliverd it within 3 days, I've called and e-mailed since and no replies even though they state on their voice mail to leave and message and they will respond. This is the worst website ever.