BecexTech.com has a rating of 3.4 stars from 5,471 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BecexTech.com most frequently mention credit card, customer service, and shopping experience. BecexTech.com ranks 17th among Electronics sites.
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If possible I would give a 4.5 stars. Received the phone in pretty good condition was slightly dirty and there was a slight mark on the metal frame. One thing that I did notice was that the battery health was quite a bit lower than expected for a phone that came out in 2021, upon receiving it was 92%. Other than that works very well, am quite content with the purchase.
I had ordered a phone from their website and I never received it. (It got return back to the seller and now seller is refusing to refund me my full money.) My order was attempted to deliver but the FedEx never called or rang my door bell ring so I didn't know my package was out there. My pacakge then was later placed in Walgreens for pickup but since I was using nickname to order, the name didn't match my id so the Walgreens refused to give me my package. I contacted FedEx about it and they said it will be send back to the seller so I contacted the seller about it too after few days and the seller said they received the pacakge back. And when I asked them to refund my money, they said I gotta pay them fees because the package got sent back to them, for restocking fees and for shipping? When I ordered it, the shipping for free, it was in stock too and I had contacted the FedEx about all these fees if I need to pay them and FedEx said I don't need to pay anything but this seller keeps on insisting me to pay them random fees which I am not obligated too. I checked their website reviews and it was really negative too so now it all makes sense to me. I told them let's settle this at court claim since I know it's a scam but they keep on ignoring my email about it and keeps on insisting me to pay the fees.
It was a pleasure doing business with BecexTech. I ordered an refurbished item and was a little nervous, but the product was in great condition at a great price. I fought a bit with Auspost on the signature required for delivery bit, but that's not really BecexTech fault, but worth bearing in mind if your work hours and Auspost delivery hours happen to coincide.
If possible I would give a 4.5 stars. Received the phone in pretty good condition was slightly dirty and there was a slight mark on the metal frame. One thing that I did notice was that the battery health was quite a bit lower than expected for a phone that came out in 2021, upon receiving it was 92%. Other than that works very well, am quite content with the purchase.
I had ordered a phone from their website and I never received it. (It got return back to the seller and now seller is refusing to refund me my full money.) My order was attempted to deliver but the FedEx never called or rang my door bell ring so I didn't know my package was out there. My pacakge then was later placed in Walgreens for pickup but since I was using nickname to order, the name didn't match my id so the Walgreens refused to give me my package. I contacted FedEx about it and they said it will be send back to the seller so I contacted the seller about it too after few days and the seller said they received the pacakge back. And when I asked them to refund my money, they said I gotta pay them fees because the package got sent back to them, for restocking fees and for shipping? When I ordered it, the shipping for free, it was in stock too and I had contacted the FedEx about all these fees if I need to pay them and FedEx said I don't need to pay anything but this seller keeps on insisting me to pay them random fees which I am not obligated too. I checked their website reviews and it was really negative too so now it all makes sense to me. I told them let's settle this at court claim since I know it's a scam but they keep on ignoring my email about it and keeps on insisting me to pay the fees.
Products used:
None because I never received it
I ordered the new Black Shark 5 Pro a week or so ago and it arrived today. New in box, no flaws with all things purchased. The communication is a bit slow but they had shipped the device two days before the shipping email.
I bought a new smartphone on this website and I am pleased as punch. Everything ran very smoothly, the delivery was even faster than it was initially stated. The phone arrived in perfect condition. Only positive emotions.
BecexTech.com is a great way to sell your products. They have a lot of customers from all over the world and they have a good reputation. The marketplace is also very easy to use. I would recommend it to everyone who wants to sell their products online!
I ordered a new Samsung phone worth $1054. They took my money (billed by Julian Technology) then told me it wasn't in stock. They offered another worth $130 more which I didn't want. Numerous emails (14) followed back and forth for 10 days, each day with me requesting (then insistiing) a refund and their reply was to offer another alternative phone or refund.
'I am requesting cancellation first from the warehouse. Please bear with me as they are currently checking your order's latest status.' etc were the replies. Emails generally taking a day each time for an answer from them so this has been drawn out far too long already.
I have contacted Consumer Affairs and my bank as I still do not have a refund.
Extremely unhappy customer!
Tip for consumers:
I would not use this site again.
Products used:
None, I requested a refund as the phone I had paid for was then unavailable I waas informed by email
I ordered a Sony RX10 iv from this site around the the first of December at a very attractive price and the website showed the camera as " in stock". About a week later the website showed my order as backordered. The site continues to list the item at a higher price and says it is in stock. To their credit, they have answered every email within 48 hours, but it shows no ETA for shipping. Meanwhile my money is being held hostage. I think they just realized they didn't want to sell the camera at the price I bought it for…$838. It is now listed at over $1200. I finally gave up and asked them to cancel and refund. I am just praying they are reputable enough to refund my money.
BecexTech.com is an excellent marketplace for buying and selling goods. It has a solid reputation, is safe and secure, loads quickly, and offers excellent customer support. Other than that, works great, and I'm happy I bought it.
SCAM WARNING. 1) They company took my money and 10 days later did not send the phone 2) they gave me a FAKE TRACKING number 3) they operate under multiple companies names to avoid you finding them 4) they do not have any way of contact, no phone, no address, nothing. Do not gamble with your money! This is as dodgy as it gets
Tip for consumers:
Do not waste your money. They have made it easy to disappear
Products used:
Phone
Ordered due to the 1-3 day despatch. After a week it was clear they didn't have the product, after weak excuses like "the warehouse is looking for it…it was a $4k lens. Wanted a refund, on a Sunday they contacted me to say they had received more stock but still didn't manage to despatch anything - did they have it or just an excuse to delay the refund? Finally a refund after 3 weeks. So disappointed with the whole experience.
I am very please to get feedback to my concern and timely feedback. Delivery within the time specify and no damage to the package. Would recommend to friends who is looking for new and as new phone. My only concern is that they should state in the details if it comes with a charger or not.
The transaction went great, I am pleased that there is a great selection and was pleased with the prices.
I found the delivery information, delayed, however, once the order began to proceed, I found the information process to improve. I would be happy to use your service again and would recommend BecexTech to others.
Purchased and paid for a tablet for delivery at Parcel Locker. Company mails back telling it is unable to fulfill as ordered. Request reversal and refund. Company dragging its feet for four days and now asking me to pay a "admin" fee of $30 due to their inability to execute. Note hardware has never left their depot. This is egregious Chutzpah from a business which has lost me forever as a customer.
Tip for consumers:
You will end up paying even if they are unable to fulfill !
Products used:
Company unable to deliver.
I have ordered one plus cell phone, it said the phone usually leave the warehouse within 1- 3 business days, after 6 days, I have not received any notification about the shipment, when I checked the order status, it still showing under processing, after I send email to customer service, I was told they will check the shipping department whether they have dispatched my order, one more day passed, no update.
I hope I could give this site a 0 star.
Product description clear.
Ordering process and checkout works well. Terms and conditions fair and well written.
I was very pleased with the responsiveness of supply - the package arrived undamaged and well packed.
Absolutely hopeless company. No contact details to talk to a real business and their response through emails is hopeless anyway. When ordering they say that shipment leaves within 1-3 business days and charge you a fat shipment fees but shipment never takes place as promised nor do they respond. Be careful, I will never deal with them again. Frustrated, I am looking to cancelling the order and seeking full refund.
Tip for consumers:
Never use this company.
Products used:
Mobile phones
I found the lens I was after for an excellent price, the order was processed seamlessly and it was delivered in perfect condition in seven days. An overall excellent experience!
The whole process was quick and hassle free. Thanks guys
Purchased Iphone SE 3RD GEN 28/4 they send wrong phone a GEN 2 (suspiciously) to see if i knew the difference...hey mistakes happen...they wouldnt send me the right phone until they received wrong phone they sent and inspected it,after receiving they still didnt send original order after daily emails to them as their phone number never picks up finally refunded me on the 18/5... 3 weeks of nightmares customer service is pathetic wont be spending a cent there again!
The order was placed with them through Kogan and was supposed to be dispatched maximum on 14/02. Upto 16/02 They didn't send it nor contacted me. I contacted them, they said they didn't have stock and asked me to wait till 21/02. I waited and nothing happened. Then I asked for a refund. They asked me to pay extra and get the higher-spec phone and I should do it quickly before the higher-spec stock run out. I did pay extra. Then later I found that they charged me more than their listed price, and the postage was delayed because it was from Hong Kong not Australia. I ended up receiving the order on 28/02. Bad experience. I could have paid less and got it quicker if ordered from another supplier.
This is my last time buying from them or from Kogan platform.
Tip for consumers:
Avoid
Products used:
Nothing Phone 1
great but would like to see more details of the extras you can inculde in the purches such as type of camera case ect
I never received the $339 unlocked, "A" quality, Samsung Galaxy Note 9 I paid for. I received a Sprint locked, "B" quality chipped phone, with a receipt for a $270 phone. More than five weeks and 25 email later I have not been able to get a full refund. I ordered from BecexTech, was billed by Julian Technology PTY LTD, the return shipping label they sent with the phone was to YY shipping in Iowa. ( I was only able to upload one pic to this review)