BeautyJoint has a rating of 3.6 stars from 49 reviews, indicating that most customers are generally satisfied with their purchases. BeautyJoint ranks 38th among Cosmetics sites.
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The terms of shipping were fine, the products which I ordered were packed appropriately. I'm satisfied!
I ordered nearly $200 worth of makeup that never arrived. The company told me that it's my fault it didn't arrive but they will generously offer me a 25% credit! WHAT A NICE GESTURE! Not. Don't waste your time here, pay the extra few dollars for a legit company. Also makeup brands, do not associate your names with this company! Disgusting. I've seen through these reviews i'm not the only one who has suffered this way either. Should be ashamed!
The terms of shipping were fine, the products which I ordered were packed appropriately. I'm satisfied!
I was a little worried about buying on this website as Id be shipping to Australia; so I was expecting shipping to either take a whole month or cost me a fortune. Although there were several shipping options, some being very pricey, I chose standard with tracking and my order came in just under 8 days! Like how?!?!? 8 days to Australia with just standard shipping! Products were not damaged either. Im very happy with my purchase.
I placed my Order on Oct 29. As of Nov 12 my order still hasnt shipped. I am unable to get any updates and there is stillno expected delivery date.
I had a very good experience and the products were very good, but recieved an item damaged and called twice, but no one called me back.
Hi Sharon! I am sorry to hear that your item came damaged. Please note that we are closed on weekends and our hours are between 7am - 4pm PST, please kindly send us an email at customerservice@beautyjoint.com if you haven't already so that we can further assist you. Thank you.
I ordered nearly $200 worth of makeup that never arrived. The company told me that it's my fault it didn't arrive but they will generously offer me a 25% credit! WHAT A NICE GESTURE! Not. Don't waste your time here, pay the extra few dollars for a legit company. Also makeup brands, do not associate your names with this company! Disgusting. I've seen through these reviews i'm not the only one who has suffered this way either. Should be ashamed!
I think that the girls in Brazil dream about shopping cosmetics and make up paying the real cost of them and receiveing them in their homes. In Brazil we have to pay to much taxes to get imported stuffs. So, Beauty Joint is a big dream come true to me. Now I am getting prepared for a new shop. Thank you, Beauty Joint! Please, bring more shades of the Maybelline matte Fit me foundation and the shade 102 of the Infalible Pro matte foundation!
Really like the sunglasses they look and feel very sturdy. The colors are exactly how i wantes them. Thanks!
Spent $1000's on my first order and given a false tracking DHL are saying it's beauty joints fault and they won't respond or help!
On trust pilot it says they have scammed so many people and the loss on our business will be devastating DO NOT USE THEM I'm sure half of the reviews are fake!
Cheap drugstore products, fast shipping too! Love it, even for the price of shipping from the US to NZ is reasonably good! My go to beauty site
I had been looking everywhere for a lipstick that I love but seemed to have disappeared from the stores. I looked on line bout couldn't find the color. I phoned Beautyjoint and they helped me find it and order it. It was very easy and the package arrived soon. I love Jordana lipstick. Not only are they inexpensive but they are really good.
Impeccable experience! Great communication and fast delivery. Would recommend the site to friends and family.
A encomenda veio bem embalada e chegou em um prazo ótimo aqui no Brasil, amei! Espero fazer novas compras em breve!
Order BJ*******...i ordered 4 days back. Pay aed 800, till now there is no update. No contact number, no office address. I have being writing emails like a ghost and there is no one of the other side. They are asking my debit card photo, bank statement pictures...I mean what the hell why you need all these details. Well I need my money back...done with you guys. I better pay to sephora and get genuine products. You guys are fraud...I need mymoney money back...worst
Products used:
I need my money baxk
It was good that I could but what I wanted,
Even if I do not know English.
Anyway, I'm glad it arrived safely
I'm looking forward to using it.
I would like to order again.
Thank you very much.
Order 60 dollars of makeup. Over a month and it's still not here.It saying it shipped on the 12 of Feb. It's now the 1st of March and still no sign of my order. It's so upsetting because I ordered once before and I never had issues but at this point it beyond a joke.
Tip for consumers:
DONT
Products used:
cosmetics
Hello Senan,
Thank you for your review. We are very sorry that you have not received your order yet. Upon further review, because this is an international order shipped out of the USA, delivery time can vary due to customs, postal services or time of the year. In addition, we received an official statement notice from our carrier that all shipping carriers are experiencing 6-8 weeks delays in shipping due to the coronavirus, therefore it is likely that your package is still in transit. Many countries have suspended mail services or are currently on lockdown, therefore the flight and transit routes are heavily affected with many port closures. For this reason, we are expecting a few weeks delay due to not having airports for packages to transit. Please kindly continue to monitor the tracking and allow more time for your package to arrive. If you have any further questions or concerns, kindly email us and a customer service representative will gladly assist you. We sincerely apologize for the delay and any inconvenience caused.
I had trouble ordering the item. I called and was given excellent customer service. I ask for a Manager she had me do a screen shot so she could view the error. She walked me through how to do that as well. She told me what I needed to do and resolved the problem. I got my order and am totally pleased
I love the site, my stuff came super quickly, the only down side is that sold out products are never put it back in stock, and I wish there were more drugstore products that are famous on youtube, specially the newst MORPHE products, but over all its a great site
2 months of not receiving my order.
I asked for refund,
They said they only offer 25%of package value,
Which is not acceptable for a company that failed to ship to customer and offer only 25%back to customer
I ordered my items and the shipping wasn't too bad. It did take a while to update but on it did, the item took about two weeks to get to me.
I love Beautyjoint, I always get what I want and they ship fast, prices are great as well. My products always arrive well packaged.
I placed an order on 6/13 and received my order 6/17. Really fast shipping, but I live in the same state they're based in so it might've just been fast for me. The prices were average, nothing came damaged, and customer service was fine. I contacted asking why I was charged for shipping because I hit the $25 minimum and met all other requirements, and they responded promptly with an updated policy stating that only certain items qualify. So one star is removed for the misleading free shipping policy. At the time it didn't say that it needed to say "FS" in the item code for it to qualify for free shipping and it turns out only one of my items qualified, but the page was updated after the interaction. And the shipping didn't cost much anyways, just $3 something, for a $25+ order.
Beautyjoint is one of the top wholesale cosmetics suppliers and distributors Globally. It is the online international makeup store where you can buy affordable American, korean & top brands makeup products.
Hi Jennifer! I am sorry to hear that you have not received an update on your order. Please contact us directly at customerservice@beautyjoint.com so that we can further assist you with your order. Thank you.