Beachsissi has a rating of 2.8 stars from 1,269 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Beachsissi most frequently mention customer service, return policy, and full refund problems. Beachsissi ranks 7th among Swimwear sites.
Amazing experience really liked the pieces its not the first time I buy from them and never disappointed. Fast shipping too
Terrible experience. I have not received my order and Beachsissi say it was delivered so there's nothing they will do. The delivery company (NXCOMM) sent a text with a different order number, no address, saying they'd delivered from Yuntu - but I've asked twice to show proof they delivered to my actual address - they can't. They also don't make clear that it's in $US not Australian
Terrible experience. I have not received my order and Beachsissi say it was delivered so there's nothing they will do. The delivery company (NXCOMM) sent a text with a different order number, no address, saying they'd delivered from Yuntu - but I've asked twice to show proof they delivered to my actual address - they can't. They also don't make clear that it's in $US not Australian
Tip for consumers:
They use a terrible delivery service - that is probably the main issue
Products used:
A dress but it hasn't arrived
Do not order. Items are shipping from China and must be returned to China. Return shipping to China is minimum of $32. It takes over 1 month. Plus in website they state you would receive item in 1 week then when you get email confirmation it's 3 weeks. I sent return to China and still after 6 months still no return credit. Btw. The return credit is not for the full amount. Do not buy from them. Buy local
Tip for consumers:
Do not order from this company. Items shipped direct from China. (Which was not clear from their website). Take over 3 wks to get. Must pay for return shipping to China. Starting at $32. After 6 months still no return credit
Products used:
None
Amazing experience really liked the pieces its not the first time I buy from them and never disappointed. Fast shipping too
Products used:
Everything dresses
I received two dresses and one top. I'm more than satisfied with quality of clothes and services.
Each piece I received is exactly as in picture.in love with my dress.
This company is a scam. They are not US based & instead ship from China. Swimsuits were poor quality. Business practices/returns are even worse. They give you a return address that DOESN'T EXIST so to avoid refunding customers. Luckily I went through PayPal and made a complaint - eventually got a FULL REFUND through PayPal 😊
The swimsuit cover-up is of very high quality and the colors are identical to the photo! Very exotic and classy at the same time. I'm too satisfied!
Great quality and excellent fit. True to size. I love how this looks on me! Love this style in the bikini.
This company is fraud. They will NOT give you a refund even if you send it back. I never got my money and I paid for shipping.! Do NOT order from them! They need to be shut down!bad customer service!
Tip for consumers:
Do not order!!!!!
My order took 21 days to get to me and it arrived 1 day after our family had left for a vacation. I was hoping to use my purchase on vacation so when I returned home I emailed customer service to return my item and was told the return window was 15 days and I was one day too late. I explained my situation and was told there was nothing they could do. I tried again to speak to a manager and was told again there was nothing that could be done. I am beyond frustrated. This product was also shipped to me from China.
5 stelle
The dress and swimsuits are very very beautiful.
I love much thus brand.
I recommend it to you
Beachsissi has so many amazing costumes, as well as dresses and cover ups.
Comfort, sexy and suitable for all sizes.
Very helpful staff
I would give them a negative if I could. After trying to haggle me to keep the $100+ worth of swimsuits I ordered-offering me like $18 to keep them, I knew this was going to be trouble. After paying almost $50 to return them to China, they returned my package to sender. After contacting them again, they again offered me like $18 dollars. Do not buy from them!
Tip for consumers:
I have not got my refund. I think they give you an incorrect address so it gets rejected at customs and they don’t refund you your money. It’s a scam
Products used:
1 swim suit
Cute swimwear that looks a little better in pictures than in person but the price is well worth it. If you order directly from the website it's takes about 3wks to arrive as it's coming from China. You save about $10 per suite and possible free shipping and delivery time by ordering on Amazon, plus free returns if you order with prime.
Products used:
Swimwear
The beach clothes have a very good quality and the shipping was really quick so I'm very happy with the service
Products used:
Beach wear
They came really fast! And the bikinis are gorgeous, I really love them, the quality is good and I can't wait to use them
Products used:
Bikinis
I ordered a bathing suite from Beachissi. I read the return instructions and while it mentions you can return within 15 days, it does not say the return will have to go back to CHINA and will cost more than you paid for the item to do so. They offer you the option of 10% to keep the item without a return. I let them know I would not be ordering from them again because they don't clearly state the returning issue.
Tip for consumers:
Not worth the hassle.
Products used:
Bathing Suite
Buyer beware! Only has a 15 day refund policy! Bought clothes for my wife for Christmas and she didn't like the products because of the quality of the material. Customer service stated I couldn't get a refund because of their policy. I definitely will not be using this company in the future. My lesson learned will hopefully be your gain.
Products used:
None
Ordered swimwear; looks awesome but unfortunately I made an error on the shipping address. My order ended going back and now they tell me I must pay $48.00 to have it re-shipped. My order was only $154. (bathing suits). I am now stuck to pay almost 1/3 of the cost of my order to get it. They did not offer me a refund. Beware and check your shipping details.
Tip for consumers:
Disappointed on customer service. Accept responsibility for my error, but shipping is not reasonable.
Products used:
Did not receive my shipment due to error in address. Beachsissi has my items, which I paid for, but now they are demanding $48.00 to re-ship a few bathing suits. Did not offer me a refund.
Do not order anything from this company. It comes from China and if it doesn't fit, it must be returned to China. The cost of returning stuff is astronomical. They don't tell you that until you're need to return something for credit horrible company. If you're lucky that something fits great if not you lose out they want to give you $30 and you can keep the crap that doesn't fit you or you can return it to China for over the amount of and it takes over a month to get to them if it even does. And then they'll determine whether or not it can be returned. Stay away
Tip for consumers:
They don’t tell you in advance that returns would be needed to go to China . And then they don’t answer you when you confront them with sending it back to China. Is it too expensive they ignore you emails.
Products used:
Bathing suit coverups
Encantada porque tienen diseños preciosos y para todos los cuerpos y gustos. Y la calidad es buenísima 👌
La qualità dei costumi è fantastica. Ottima vestibilita e taglia corrispondente. Arrivati confezionati in modo perfetto. Consiglio questo brand
This company is horrible, and if I could give them no stars it would be too many! I ordered 200.00 worth of items that came late from China, I sent the unopened package back in July and still in December a person named Ivy and Leon is telling me customs in China sent it back. I don't want the merchandise back, I wanted a refund. Ivy even asked me to change a review. I have no tracking and Leon's story keeps changing. Visa is now helping me and said they have a lot of issues with this company and how they handle returns. Visa said Beachsissi has a warehouse in the US but they won't accept returns there, only to China... what a waste of my time, and Visa's time. Do not order from them unless you know you are keeping there poorly made swimwear! I added a bit of the email chain so if you return an item you can see what you are in for, plus pricy shipping ran 80.00 from USPS.
Tip for consumers:
thats it is a scam company with a scam return policy to China
Products used:
none
There is no such thing as a return to Beachsissi. Extremely high cost to ship + no tracking available past the border of China = not possible to properly return items. Quality of products is low. A few items are acceptable and others are just trash. Bra pads are small and obtrusive. Fabrics are meh. Sure there's a market for cheap clothing but if these are considered that, then they are way overpriced. Their $30 dresses should be $15.
Tip for consumers:
Don’t buy from here.
Products used:
Cheap necklaces. Swim suit. Dress.
I've got two fabulous swim suits from this site I love it! Always something a bit different, fair price and fit is good to. Great quality am thrilled thank you. I understand post is a little longer but order in plenty of time you won't be disappointed. Can't recommend Beachsis enough fab!
These suits are such good quality. They look so good and flatter my body sooo well. In love with both of the suits I ordered :)
Tip for consumers:
Honestly everything is perfect
Products used:
Bathing suits!
I have 4 swimsuits from Beachsissi. All are different style for any occasion and mood. With good quality and comfortable. Colors stay the same after washing. True to size.
Highly recommended!
Karina Papag
Products used:
Bikini
DO NOT BUY FROM THIS COMPANY!
I received poorly made items and returned items for refund. One dress wasn't even sewn under arms, uneven straps, hem on dress was uneven and longer at the back. The company advised if I provided a tracking number of the return items, I would get a refund. The company made excuses for 3 months in regards to my refund. Found out Beachsissi Company refused to pay "Custom Tax" to receive my return items back. I am now out of pocket for my 2 items and for the return postage cost. NEVER NEVER PURCHASE FROM THIS COMPANY! 😡😡😡
Unfortunately it was too late to contact my bank to stop the payment but I will be contacting ACCC to report this company. I would advise others to do the same if they have had the same experience, otherwise this horrible company will continue to rip people off.
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