Beachbe

I ordered a beach canopy and it took 3 weeks to receive which was not in time for my beach vacation. Other family members also purchased one and we tried to use it on the beach. It does not accommodate up to 4 adults as advertised, you can only use low sand chairs under it because there is not enough clearance for a regular beach chair, it does not have UV protection as advertised, and the poles are so flimsy they collapse in wind stronger than a gentle breeze. You cannot return the product unless it is broken or defective. So, my advise is don't buy any of their products. Do more research and purchase this type of canopy from someone else with good "customer service" and a return policy geared towards the consumer. There are better quality beach canopies for less money with great customer service. Beware of Beachbe!

This mat does not come with the handy carrying bag as advertised in the Beachbe video. As their site says, 100% satisfaction guaranteedalso false! 30 days to return? But you must be in town when it arrives. The mat took 13 days to arrive! By that time I was away for the 4th of July. When I returned home it had been delivered 12 days earlier. I see Beachbe expects their customers to stay home until they deliver because you only have 7 days to let them know you hate their product. Do yourself a favor and order a sand free mat on Amazon at the same price and in a convenient carrying bag with 6 metal loops and stakes to hold it down. Plus, much more pro-consumer, friendly caring service unlike Beachbe!

Beachbe is the most unethical company I have ever dealt with. I ordered a tent that had one number wrong in the address no problem). I went to my local post office and they informed me that they had the tent and it was returned to sender. I have reached out over 20 times trying to talk to someone to let them know that their tent was returned to to them and please refund me or send a new tent. Not only can I not get ahold of a ACTUAL person at Beachbe but get the same generic auto-populate response every time. They refuse to talk to me and have STOLEN my money because they now have their unused/unopened inventory back.

I unfortunately ordered multiple items from this company which are, as the other reviews stated, cheap, poorly packaged, incomplete, and shipped directly from China. They also sent me over ten emails urging me to use a discount offer which apparently was no longer valid. NOWHERE did it say the offer was one-time only, and they kept sending it over and over. After finally receiving the items I DID order I'm glad I didn't make the purchase, but I got no response for over a week. They claim to return messages in 24 hours. It took 6 days and five emails to get ANY response. EVERYTHING ABOUT THIS COMPANY IS SUBSTANDARD AND I WOULD CAUTION ANYONE NOT TO SO BUSINESS WITH THEM!

SCAM SCAM SCAM. DO NOT order from BeachBe. This is a scam company that ships damaged goods and doesn't have legitimate customer service. The delivery came in a TRASH BAG and they refused to refund for damaged goods since not under 'warranty' coverage. Complete and utter scam.

BEWARE! HORRIBLE PRODUCT AND CS! This company is not located in the USA. They make it seem like they're located in the US, but customers service and the warehouse is in China. No one ever answers the phone and they take 24-48 hours to respond to any email. Also, they don't read the emails properly - I have to repeat the question and then wait another 48 hours. Go to Amazon or a company that is local and purchase one for the same price with extra poles and pegs (they don't include in your purchase). When I finally received the item it was stained. They didn't want to return it for a refund and had the nerve to ask me to pay for shipping back when the warehouse sent me the stained item. They wouldn't budge on paying for the return shipping and would only send me a replacement. I would've sent it back for a refund, but the amount the shipping would cost, it wasn't worth it. I've never had a defective product sent to me and the company ask me to pay to return it. I ended up purchasing a better quality from Amazon and donating this tent.